Purchased a 3 piece outdoor bar set for our pool area during the recent tax time sale. Opted for priority dispatch, delivered as promised within the same week. Only issue was our instructions had got... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
The best thing about shopping with Bar Stool Centre is there is legit zero pressure, just friendly agents available to answer all my questions. Then on top of that, completely free delivery -no minimu... Se mere
The delivery took over 2.5mths and no one replied to my email enquires. Eventually received and very happy with firepit purchase. However, one of the tiles was broken, so now trying to resolve that is... Se mere
Worst customer service. 12 weeks waiting on delivery ofa gaming chair,emailed multiple times and was given the generic,"we're experiencing delays from our warehouse due to large peak times" Gaming c... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Welcome to Bar Stool Centre – Australia's premier destination for affordable bar stools. Dive into our curated collection where style meets value, ensuring you find the perfect seating solution tailored to your taste and budget. Discover quality craftsmanship and unparalleled selection right here at your fingertips.
Kontaktoplysninger
Level 23, 727 Collins Street, 3008, Melbourne, Australien
- support@barstoolcentre.com.au
- www.barstoolcentre.com.au
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 4 % af deres negative anmeldelser
Det tager typisk over 1 måned at svare
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great product range and prices
Great product range and prices. Easy to order and shipped quickly with great communication on delivery status. The bar stools were easy to assemble and look great! Very happy😃
Great products and great service
Great products and great service. Items just as advertised.
Great service and variety
I have purchased several items from Bar Stool Centre and all have arrived in very good condition and if I have ever had any queried the customer service is great.
Depending on the time of year the shipping was relatively quick.
I always go to their site first if I am looking to buy items they might stock.
Highly recommend you give them a go
I love the chairs I bought!
I love the chairs I bought. They were the lower price bracket. We had a problem with the first batch and customer service couldn’t have been more helpful. They attended to our issue and ordered in more when they didn’t have another one in stock. After a short wait we were given new chairs. I highly recommend this company.
Shoe cabinet online through…
I bought a shoe cabinet online through bar stools website. The product was as described, with a great price. I'm very happy with my purchase and their website was easy to use and delivery was a great experience.
Not very good in answering chats to…
Not very good in answering chats to answer a question and when u pay extra for priority shipping
I purchased 4 stools
I purchased 4 stools. Found the site on google. The product was well photographed and exactly the same as the pic. The quality is great value for the cost. Comfy as , great for heavy bodies , the stool has a gentle rock, the grandkids love them. They took a while to come but I did get an email explaining why.
Great customer support!
I purchased four bar stools recently. The delivery to Western Australia took longer than expected, with the first two stools arriving more than seven weeks after I placed the order. I contacted customer support to check on the remaining two stools and was impressed by their prompt and helpful response. They quickly answered my questions and provided an update, and the final two stools arrived just two days later.
While the delivery time was longer than I would have liked, the customer service team was excellent and helped reassure me throughout the process. Most importantly, the bar stools themselves are great quality for the price and look fantastic. Overall, good value for money but you need to be very patient!
This company went above and beyond for…
This company went above and beyond for customer satisfaction
I totally recommend them to anyone interested in their products
What Delivery Date ??
Delivery was advised as, up to 14days. Still waiting and it is now over 30 days. Purchase was a birthday gift......had to gift a photo of the BBQ & feed the steaks to the dog.
Poor service
Over 1 month haven't received order and…
Over 1 month haven't received order and won't answer emails
Outstanding service provided by Lisa…
Outstanding service provided by Lisa when ordering and supplying of goods.
Thank you
Good quality product at reasonable…
Good quality product at reasonable pricing and good service
Communication once order is placed not the best
Communication post order can be improved
Excellent quality product!
Excellent quality bar stools at a reasonable price, but the delivery was a little slow. Would definitely recommend buying from them, but you may need to be patient.
Very slow delivery service
I ordered 2 bar stools on 10 April and, paid the extra $20 for top priority to get my goods placed up the order list . You advertised 7-14 days delivery at the time. After waiting 4 weeks I emailed your company and with a prompt email back the next day was told you were very busy and you would look into it. Mean while you were still advertising the same stools with (plenty in stock) for purchase on Facebook. I then I waited almost 2 weeks for delivery,
I feel 6 weeks with paid priority is unexceptable…
Order No. BSC719372……..Laraine P.
Slow to dispatch
Placed an order on the 7th and paid extra for priority dispatch. I assumed this meant I would be treated with higher priority as I could see from other reviews that they were slow to dispatch.
I emailed on the 14th as the order status had not updated and they said they have a high backlog of orders to process. Fair enough, I kept waiting. But on the 20th I still have not had an update that my order has been dispatched. I was getting frustrated. What is the point of paying extra for priority dispatch when it would take over 2 weeks (and probably longer) to have my order dispatched. And who knows how long delivery would take.
I ended up cancelling and ordering elsewhere as other sites had the exact same item anyway.
2 stars as customer service would reply to my email within 24hrs. But this is such poor service in this day and age where customers do not expect to wait over a month to receive an online order.
If you are not in a hurry then by all means, order from this site. Otherwise be prepared to wait a loooooong time to receive your order.
I asked if the office chair was from…
when received the package was from china. I assembled and found too high at front, no lumber support. same old story, I never learnt my lesson. CHEAP CHINESE JUNK. IT IS POINTLESS JUST THROW OUT INTO THE NATURE STRIP. BUY AUSTRALIAN MADE ONLY . YOUR FIRST EXPENSE IS YOUR BEST EXPENSE
Over month and my order has not been dispatched.
I made my order well over a month ago and it has yet to even be dispatched. I have contacted the company only to be told it is a 'busy time', and as I didn't pay extra for priority shipping, it would take longer for my goods to be dispatched, so much for free shipping! This company was quick to take my money and I have no indication that I will receive the goods. AVOID DOING BUSINESS WITH THEM.
Update:
I FINALLY received my lounge. It was easy to put together and quite sturdy. The product is good. Dealing with this company was not. Their communication towards me felt very condesending. If you expect the free delivery that they advertise, be prepared to wait months for delivery. 3 stars because the product was good. Service was not. I have updated my review because I did eventually get the goods. They can keep their offer of $50 off my next purchase, because I will not be making one from them.

Besvarelse fra Bar Stool Centre
Lovely design and exceptional customer…
Lovely design and exceptional customer service. Very quick delivery

Besvarelse fra Bar Stool Centre
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