Wenn man die Unterlagen zusammen hat, geht der Vorgang sehr schnell. Sollte noch etwas fehlen bekommt man sehr schnell Kontakt mit einem Supportmitarbeiter -> Topp. Die Leistung ist wie versprochen.
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Instructions were clear from the website and the subsequent emails. Response time was fast, especially once they knew I was already in Bali - they expedited the activation process for me and followed... Se mere
Virksomheden har svaret
Activating can be technical but the support team were helpful. Once everything was set-up, everything was working well. Speed were decent and connectivity was excellent thoughout the places I went to... Se mere
Virksomheden har svaret
Everything was fine but they have much formalities, I was literally stuck at Bali airport without internet/network because of one stupid screenshot which they did not check on time! Thanks to airpor... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Balisim offers travelers the ultimate solution for staying connected in Bali and across Indonesia. Specializing in Telkomsel eSIMs, Balisim ensures seamless internet access from the moment you land, making it easy to navigate, share your experiences, and stay in touch with loved ones. With fast and reliable coverage, Telkomsel is the leading provider in Indonesia, even in remote locations. Skip the hassle of searching for local SIM cards or dealing with unreliable Wi-Fi. Balisim’s eSIM is easy to activate before your trip, saving you time and effort. Whether you're exploring Bali’s beautiful beaches, venturing into lush jungles, or discovering cultural treasures, Balisim provides uninterrupted connectivity to enhance your travel experience. Designed with convenience in mind, Balisim’s plans are affordable and flexible, catering to various data needs. Enjoy peace of mind knowing you’re backed by exceptional customer support to guide you every step of the way. Balisim is perfect for digital nomads, adventure seekers, and casual travelers alike, providing the tools to make every moment in Indonesia more connected and memorable. Experience the freedom of reliable internet with Balisim and focus on creating lasting memories during your journey.
Kontaktoplysninger
Kuta, Badung, Indonesien
- support@balisim.com
- www.balisim.com
4,7
Fremragende
259 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra Balisim
Thank you! We designed our process to be as fast as possible so you can spend less time looking at your phone and more time enjoying Bali. We're glad it was a smooth ride for you! 🌴🚀
Awesome connectivity all around Bali
Very good connectivity through out Bali except for few places in Uluwatu. Seamless experience while getting the eSIM set up for us. Would recommend everyone to get it done before you land.
19. maj 2026
Besvarelse fra Balisim
Thank you for the fantastic recommendation! We couldn't agree more—getting your eSIM set up before you land is the secret to a stress-free arrival.
Regarding Uluwatu, you're absolutely right; those beautiful cliffs and limestone hills can be tricky for signals across all networks! We’re so glad that, overall, you had a seamless experience and a strong connection throughout the rest of the island. Safe travels and we hope to see you back in Bali soon!
It's great services
It's great services. However, sim needs to be registered with the Indonesian government first in order to work. It's a bit lengthy process, we didn't know that.
Their support was really nice and helped resolve our issue instantly. Both sims are working great.
26. maj 2026
Besvarelse fra Balisim
Thank you for the honest feedback! We’re so glad our team could jump in and get your SIMs working instantly. >
You’re absolutely right—Indonesian law requires every device to be registered with the government (IMEI registration), which can be a surprise if you're used to other countries! We try to handle the 'heavy lifting' for our guests, and we’re thrilled you felt supported through that process.
We’re happy to hear both SIMs are working great now. Enjoy your stay in Indonesia!
Besvarelse fra Balisim
That is music to our ears! 🎶
We are so happy that everything was perfect for your trip. Thank you for choosing Balisim.com and for taking the time to share your experience. Enjoy the rest of your stay in paradise!
Service mit Schwächen.
Als die Aktivierung endlich einmal geklappt hatte, hat alles in ganz Indonesien funktioniert. Die Hilfe über WhatsApp hatte schließlich funktioniert. Das war sehr gut, schnell und professionell. Per Email konnte mir der Service leider nicht genau helfen. Es kam nichts hilfreiches zurück was mir half.
16. maj 2026
Besvarelse fra Balisim
Vielen Dank für Ihr ehrliches Feedback! Es freut uns sehr, dass unser WhatsApp-Support Ihnen schnell und professionell helfen konnte und die Verbindung danach in ganz Indonesien einwandfrei funktioniert hat.
Gleichzeitig entschuldigen wir uns aufrichtig, dass der Kontakt per E-Mail nicht hilfreich war. Wir nehmen Ihre Kritik sehr ernst und werden unseren E-Mail-Service verbessern, um dort die gleiche Qualität wie auf WhatsApp zu bieten. Wir hoffen, Sie hatten eine tolle Reise durch Indonesien!
Besvarelse fra Balisim
Thank you so much! We are thrilled to hear you had a fantastic experience with us. We love being a part of our customers' Bali adventures. Safe travels and come back soon!
Besvarelse fra Balisim
Thank you! We’re thrilled to hear you had a seamless experience. We aim to make staying connected the easiest part of your trip. We appreciate the kind words about our service and hope you have an amazing time in Bali!
Besvarelse fra Balisim
Simple and reliable—exactly how a holiday should be! 🌴 We’re so glad you enjoyed the easy setup and strong connection. Thank you for choosing Balisim.com and enjoy the island!
Process involves some info uploads that…
Process involves some info uploads that can be confusing but the support is a what's up text away and instant 2nd Sim I have bought and has been great
19. maj 2026
Besvarelse fra Balisim
Thank you for being a repeat customer! We know that the mandatory info uploads for Indonesian registration can be a bit tricky. We’re so glad our WhatsApp support was there to make it easy for you! Providing that 'instant' help is exactly why we're here. Enjoy your 2nd trip with us!
You help me with installaties E-sim.
You help me with installaties E-sim.
It’s was a super service.
👍👍👍🙏🙏
19. maj 2026
Besvarelse fra Balisim
It was our pleasure to help! 🌟 We know that installing an eSIM can feel a bit technical, so we are always here to walk you through it step-by-step. Thank you for the kind words and the 🙏—enjoy your stay in Bali!
eSim for Bali supereasy
Setting up the eSim was super easy. Support from Balisim always replied quickly (<10 min) when anything was unclear.
Connection and internet speed could be better in some areas (reason for only 4 Stars). Everything else is perfect.
19. maj 2026
Besvarelse fra Balisim
Thank you for the honest and detailed feedback! We are thrilled to hear that you found the setup easy and that our team was able to support you within minutes—we aim for that sub-10-minute response time!
Regarding the speeds, while we use the strongest network in Indonesia, Bali’s diverse landscape (especially in more remote or mountainous areas) can occasionally lead to signal variations. We are always working with the network provider to ensure the best possible coverage for our guests.
We're glad everything else was perfect and appreciate you choosing Balisim.com!
Excellent support by the team
12. maj 2026
Besvarelse fra Balisim
Thank you so much! I'll be sure to share your kind words with the whole team. 🌟 We take great pride in being there for our customers whenever they need us. Enjoy your time in Bali!
Absolutely complicated in activation…
Absolutely complicated in activation and 30 Spam sms in 5 Minutes (no joke!). Would Never use it again
18. maj 2026
Uopfordret anmeldelse
Besvarelse fra Balisim
We are sincerely sorry for the frustrating start to your trip! We completely understand how receiving a flood of messages can be overwhelming when you’ve just landed.
To clarify, those SMS are automated system notifications from the network provider (Telkomsel) regarding your mandatory government registration and local welcome info. While we don't have control over these carrier-sent messages, we agree that 30 in a row is far too many!
Regarding the activation, we aim for a 'one-click' experience, but since Indonesian law requires manual IMEI registration, it can sometimes feel more complex than in other countries. We’d love to learn more about where you got stuck so we can simplify our guides. Thank you for your honest feedback, and we wish you a better experience ahead.
Besvarelse fra Balisim
Thank you! We're so glad we could be part of your Bali trip. Our goal is to provide the best connection on the island so you can focus on enjoying your holiday. Safe travels and enjoy the sun!
Besvarelse fra Balisim
Herzlichen Dank! 😊 Es freut uns sehr, dass Sie mit unserem Service sehr zufrieden sind. Wir wünschen Ihnen eine wundervolle Zeit in Indonesien und viel Spaß beim Entdecken von Bali!
Balisim e-sim experience
This is the second time I use Balisim e-sim and it has been a seamless and problem free experience
12. maj 2026
Besvarelse fra Balisim
Welcome back! Thank you so much for choosing Balisim.com for the second time. There is no higher compliment than a returning customer, and we are thrilled to hear that your experience was once again seamless and problem-free. We look forward to being your connection for trip number three!
Besvarelse fra Balisim
Thank you! We're thrilled to hear that everything worked perfectly for you. Our team places a huge emphasis on clear communication, so it's great to know you felt well-informed throughout. Enjoy your time in Indonesia!
Besvarelse fra Balisim
Thank you so much! Our team works around the clock to make sure every traveler feels supported. We’re thrilled to hear you had a great experience with us. Enjoy your stay in Indonesia!
More data was used than should have.
I was getting data warnings and was worried I was close to my limit. But after speaking to the company they assured me I was well within my limit.
5. maj 2026
Besvarelse fra Balisim
Much appreciated! We always want to make sure our customers have the most accurate information.
We're glad we speak and avoid any misunderstanding regarding your data limits. It’s our priority to keep you connected and informed. Enjoy Bali!
1a Support 👍
Alles bestens 👍 Support ist 1a mir wurde immer und wirklich schnell geholfen!
5. maj 2026
Besvarelse fra Balisim
Vielen Dank für das tolle Feedback! 😊 Es freut uns sehr, dass unser Support Ihnen so schnell weiterhelfen konnte. „Alles bestens“ ist genau das Ziel, das wir bei Balisim verfolgen. Wir wünschen Ihnen eine fantastische Zeit in Indonesien!
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