Called the store and spoke to Matt. Really friendly and helpful. Went to the store about half an hour later. The young guys on the desk at the service area was friendly professional and knowledgeable... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
A superb experience in buying a fantastic bike that I am delighted with. You don’t just purchase a bike you join the Balfes family. A family that loves cycling and all it has to offer. I am totally... Se mere
Over and above expectations. Headset starts to make an alarming knocking sound. In to Reigate branch and on the spot identified the star nut had rusted away. Booked for a headset service in four days... Se mere
Would have been 5 stars except for the fact I kept trying to speak to your Gatwick branch which was the nearest branch for me but no one would answer the phone. So I then phoned Reigate who did answ... Se mere
Virksomhedsoplysninger
Om Balfe's Bikes - Reigate
Skrevet af virksomheden
The Bike Sales and Servicing Specialists.
Founded in 2008, Balfe’s Bikes has 12 bike shops in London and the South East. We stock the world’s best bike brands including Trek, Specialized, Brompton, Whyte, Giant, BMC, Frog and more, plus all the acccessories you would expect.
We are proud to maintain high standards of service in our shops, our workshops and online. View our website for the latest product releases, deals and more to find everything you need to enjoy cycling.
About Balfe's Bikes
Skrevet af virksomheden
- Free Click & Collect
- To our 12 stores across London and the South East
- Free delivery
- Free delivery on all bikes over £500 - Free delivery non-bike orders over £30 (*excluding bulky or restricted items free delivery over £100)
- 0% finance
- Available to help spread the cost via Klarna. Terms & Conditions apply.
- Cycle to Work available
- Vouchers accepted to save 25-39%
- Online service booking
- For our professional workshops
- Balfe’s personal bike delivery
- No unpacking required. Bike built and ready to ride straight away, for local customers
Kontaktoplysninger
43 Bell Street, RH2 7AQ, Reigate, Surrey, Storbritannien
- 01737 242163
4,8
Fremragende
990 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
I had a good experience from start to…
I had a good experience from start to finish and I am delighted with my purchase
15. marts 2026
The bike shop for people in Surrey
Amazing bike shop. My go too. Staff are so friendly and helpful. Thank you
8. marts 2026
Fair and honest service, but not perfect
I booked my bike for a standard service. Additionally I requested that the tubeless tires have the sealant replaced and asked them to look at the power meter (fitted as standard on the bike, a brand that is supplied by the shop) as it was no longer working. On the plus side, I received a call from the workshop to say the bike was in such good condition it didn't require a full service, only a tune up. I thought this very honest and fair. On the debit side, I was told they didn't know much about power meters and they couldn't help with that. I was disappointed by that response.
7. marts 2026
Very happy with our experience with our…
Very happy with our experience with our purchase of a Trek Domane with upgrades.
20. februar 2026
Very helpful staff
The helpfulness of the staff team with positive recommendations for the service of my bike.
Bike looks amazing. The written report regarding the state of the bike and the work carried out was comprehensive and recommendations moving forward was welcomed.
2. marts 2026
Really easy and quick delivery
2. marts 2026
Great advice and service from Will
Great advice and service from Will tuning the tension on my rear mtb wheel.
2. marts 2026
The staff at Reigate were professional…
The staff at Reigate were professional and very knowledgeable on what was needed, advisable and not really necessary allowing me to spend my money wisely.
I wouldn't hesitate to recommend them.
21. februar 2026
Very helpful and informative
Very helpful and informative. Was happy to answer any questions or queries we had.
22. februar 2026
Matt was first class
Matt was first class. His service and patience in explaining a lot of information on my new bike went above and beyond. Very appreciative of him and his teams help. This is now my go to cycle shop!
12. februar 2026
Helpful but at a price
After having issues fitting a cassette to some new wheels, I took some advice from Balfes, at which point it was recommended to purchase a new one, which fortuitously was in stock. The price however was a rather eye watering £120, which I felt obliged to pay considering the help I was given.
However despite a price match being advertised for like for like products at the more typical £60-70, Balfes decided not to honour it, meaning an extremely expensive trip. As a long standing customer, I was left disappointed and severely out of pocket.
14. februar 2026
Fantastic Service
The team spent so much time with me helping and explaining what everything is, looking at bike options and what i need etc. Couldn't recommend Balfe's Bikes, Reigate more highly ... fantastic service. Thankyou.
14. februar 2026
Full service and new drivertrain
Full service and new drivertrain. During first ride the chain was slipping and making a lot of noise and not going into the lowest gear.
12. februar 2026
Personalised service and advice
11. februar 2026
Excellent super fast
Excellent super fast, friendly and professional. Cannot ask for more.
3. februar 2026
Great service and people
28. januar 2026
Fantastic service
Fantastic service, really good advice and quick turnaround getting a new bike ready. Very patient with our children
26. januar 2026
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.