I brought my bike in for an adhoc inspection following a crash due to an erratic motorist. With no appointment Nick, in the bike maintenance section served me. He couldn’t have been more helpful & rea... Se mere
Lokation
Skift lokationUnit 2, Camino Park, James Watt Way, RH10 9TZ Crawley, Sussex, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I’ve been looking for an electric bike for ages and Balfe Bikes had the best selection at the best prices. When I went in there I was served by someone (Ruth) who gave me very sound advice and had a... Se mere
Nick at the Gatwick showroom was fantastic in doing several maintenance jobs on my trusty commuter bike. He was helpful, professional and carried out all the work quickly and for an extremely good pri... Se mere
wow! this might be the best bike shop on the planet. I travelled a long way for a specific model and they were so incredibly kind in getting it ready for me on the same day! Everything about the servi... Se mere
Virksomhedsoplysninger
Om Balfe's Bikes - Gatwick Showroom
Skrevet af virksomheden
The Bike Sales and Servicing Specialists.
Founded in 2008, Balfe’s Bikes has 12 bike shops in London and the South East. We stock the world’s best bike brands including Trek, Specialized, Brompton, Whyte, Giant, BMC, Frog and more, plus all the acccessories you would expect.
We are proud to maintain high standards of service in our shops, our workshops and online. View our website for the latest product releases, deals and more to find everything you need to enjoy cycling.
About Balfe's Bikes
Skrevet af virksomheden
- Free Click & Collect
- To our 12 stores across London and the South East
- Free delivery
- Free delivery on all bikes over £500 - Free delivery non-bike orders over £30 (*excluding bulky or restricted items free delivery over £100)
- 0% finance
- Available to help spread the cost via Klarna. Terms & Conditions apply.
- Cycle to Work available
- Vouchers accepted to save 25-39%
- Online service booking
- For our professional workshops
- Balfe’s personal bike delivery
- No unpacking required. Bike built and ready to ride straight away, for local customers
Kontaktoplysninger
Unit 2, Camino Park, James Watt Way, RH10 9TZ, Crawley, Sussex, Storbritannien
- 01293 850 919
4,7
Fremragende
2 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Friendly customer service and helpful.
17. august 2026
Excellent bike fit by Keith
Excellent bike fit by Keith. Riding much more comfortable now and lower back pain has eased.
30. juli 2026
Great service and line up of products…
Great service and line up of products available in the shop and online, I found the product (shin protectors) I was looking for and with a discount that was also available at the time.
20. august 2026
Excellent all round
Excellent all round, good prices and service. Steve in the showroom was especially helpful.
10. august 2026
AN unintended mistake during my last…
AN unintended mistake during my last service was rectified and full responsibility taken, which you don't always see. I was impressed how it was handled.
15. august 2026
Great customer service in store and got…
Great customer service in store and got the bike I wanted really quickly. Sent some confusing emails about when to pick up the bike but otherwise no complaints
7. august 2026
I purchased a Trek procaliber 9.5…
I purchased a Trek procaliber 9.5 online and collected it from the Gatwick showroom. The skilled staff were extremely helpful and friendly. The bike had been prepared for me and looked amazing. I was advised about registering on the Trek site to obtain my frame guarantee. Plus the free 30 day bike insurance through Sunday insurance. Balfes were the only site that offered this bike in the colour and size needed. The price beat all others by £150. This was not a short journey for me. M20/M26/M25/M3 But the onsite parking and beautifully stocked showroom were well worth the extra miles. In six weeks, I have the first free service. The over-all package with the bike is very good. From the Insurance to the money off next purchase. Highly recommended.
14. august 2026
Purchased a new Giant bike on line for…
Purchased a new Giant bike on line for click and collect at Gatwick store. Had a few questions for the support guys that were not answered.
In store experience was excellent and had the best bike fit I’ve ever experienced (thanks Keith - you’re a star)
13. august 2026
A great experience in collecting my new…
A great experience in collecting my new Trek by spending time to explain new features, time to road test the bike and fix issues found, e.g. gear synchronisation.
8. august 2026
Once again great customer service
Once again great customer service
Thanks, "Team Bald".👍🏻
11. august 2026
Outstanding service from Ruth at Balfe’s Gatwick
I visited Balfe’s Bikes Gatwick showroom today and was looked after by Ruth. She was brilliant and genuinely helpful, patient, and no question was too much trouble. We spent time going through different bikes and I was able to try on various bits of safety gear to get the right fit and feel. Really appreciated the time and care she took.
Highly recommend both the shop and Ruth. Will definitely be back.
17. august 2026
Uopfordret anmeldelse
Great advice and super flexible
The bike to work scheme can be a little frustrating at times. Steve made the process simple and super flexible. Enabling me to collect the bike I wanted in a timescale that worked for me. A great experience from a company that focuses on customer experience and a love of the product.
2. august 2026
2nd time of trying service side out
2nd time of trying service side out, cannot get through on phone, was not told they would have bike for up to two weeks, for a standard service is ridiculous amount of time when you have booked it in in advance! Had to complain to customer service team to eventually get a call back on progress, would not recommend
2. august 2026
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.