Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
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13 anmeldelser
Ingen anmeldelsesinvitationer registreret
Denne virksomhed har ikke inviteret sine kunder til at skrive anmeldelser, så anmeldelserne er muligvis ikke repræsentative
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
I recently had an extremely disappointing experience with Babies R Us. I purchased a baby crib, only to discover it was used and all the hardware was rusted. While they did accept a return, they offered no compensation for the inconvenience and potential safety hazard this posed to my child. This lack of customer care and disregard for safety is unacceptable.
Purchased a faulty bassinet and they palmed me off to the supplier. Very stressful time with a new born and they couldn't give a rats. Will be reporting to fair trading. Avoid this online store.
Omg what a bad company to buy baby products from,there return policy is awful. I wanted to return a faulty cot. Which I bought, and omg they know, How to fob you off and pro-long the whole process.
Eventually I got Kalarna involved and they helped me get my refund back.
Please be aware the customer service is terrible.
Ordered something which apparently wasn't in stock anymore. Waiting for my refund more than a month now.
Sent me a badly damaged wardrobe and aren’t responding to my emails!!
I purchased a baby thermometer kit (Vital Baby Protect Healthcare Kit).
It arrived faulty as the thermometer didn't work.
I sent it back for a refund via tracked delivery, and despite chasing repeatedly, a refund was never issued.
I have ordered Ickle Bubba Stomp V3 All in One Travel System With Isofix Basefor £324.99. Instead they have posted an Ickle Bubba car seat.
I have emailed them, they told me to return the wrong item and then cancelled my ordered.
I have checked their website and the same Ickle Bubba Stomp V3 All in One Travel System With Isofix Base has gone up £649.99.
I believe they did that purposely to cancel my order!
I am now expecting my refund, lets see how soon they will deal with this!
1) paid extra for next day delivery ended up not next day
2) ordered a bedrail they delivered a mattress instead
3) returned the wrong item to them on 14jan but still no refund received upto today 03feb.
customer service keep saying it is back office issue nothing to do with them.
i have applied chargeback and got my money back instead.
please everyone pay with paypal or credit card, or AVOID this company at all costs.
Ordered a mattress protector for my next to me cot. Says order today and be sent tomorrow on the website. its now been 10 days and still hasnt even left the warehouse and the customer service team can't update me of when it will be sent, sent me 1 email with a signiture of the name of kind regards Ntombenhle!! And now are not responding to any emails and no phone number to contact anyone on!! Shambles!! They have taken my money out of my accoint and im left with no products. Basically they've told me they cant tell me when they will send it. im left with nothing for my baby or even a date of when i will get it!!! I cant even talk to anyone about getting a refund as not responding! Awful service. Do not buy from here
Ordered cot .. paid for it.. week later told out of stock would process refund within 7-14 days. Week later told found cot had been picked and packed and mislaid and to expect delivery within 7 days .. I asked them to process refund as they made error and had purchased elsewhere... still waiting .. received email asking me to rate purchase .. review was not accepted as negative!! Experience accurate and still waiting for refund. Poor and sarcastic communication.. order placed 26th November...
Great company, lovely people and down to earth approach to customer service!
One of the best companies that put customers first !
I personally prefer to go into the Bridgewater location, but I've used their online services and have no complaints. Anytime I've ever had issues, they have been prompt and fair.
Purchased pushchair for friend's baby, made a mistake with delivery address and emailed support immediately, received response in ONE hr to say there is NO changes cant be made since order is in process already. It was shipped to incorrect address and delivered. Absolute joke, of course they refused to give refund so had to cancel via bank. Would NEVER order from them again.
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.
