Great support for the process, available anytime, any day! Delivery was long as we opted for the cargo instead of plane, but it's on us. Package arrived in an extremely safe and strong wooden box,... Se mere
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Se, hvad kunderne siger
Received our marios side tables for our baby room and they are soo cute. Love them delivery was fast around 9 days thr only reason it was delayed as we were not home when ups came to deliver and they... Se mere
Virksomheden har svaret
A scam Chinese company. Avoid. I bought a chandelier that looked nothing like the pictures. They pretend to be based in England, say they'll deliver in 5-7 days. In reality it took a month to come, I... Se mere
Virksomheden har svaret
Bought 80 floor puzzle tiles for kids when i came hone today my door was fully covered with cartons to my joy. Very well packed and we immediately assembled all of them it was the terazzo mosaic foam... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
BabiesDecor is a global marketplace in premium home and kids' room decor. Our extensive range of high-quality furniture, captivating wall art, exquisite statues and sculptures, elegant lighting solutions, and beautiful wallpapers are designed to transform your living spaces. Serving discerning customers in over 220 countries and regions, including the USA, Europe, Australia, and Canada, BabiesDecor is dedicated to providing exceptional products and unparalleled service. Transform your home into a stunning showcase of style and comfort with BabiesDecor.
Kontaktoplysninger
20-22 wenlock road, N17GU, London, Storbritannien
- info@babiesdecor.com
- www.babiesdecor.com
3,8
God
49 anmeldelser
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Mesmerising Moon!!
Great support for the process, available anytime, any day!
Delivery was long as we opted for the cargo instead of plane, but it's on us.
Package arrived in an extremely safe and strong wooden box, perfectly protected!
We ordered the moon in 120cm and the result is fantastic, the effect is so real! We love it!
8. april 2026
Uopfordret anmeldelse
Love my Pink Panther art
Great service, quick delivery and love my Pink Panther art.
14. april 2026
Uopfordret anmeldelse
Commande de 2000€ non reçue – Silence total du SAV
Je dépose cet avis pour signaler une expérience extrêmement décevante et préoccupante avec le site babiesdecor.com.
J'ai passé commande d'un luminaire pour un montant de 1990,95 euros il y a maintenant plus de deux mois. À ce jour :
Le produit n'a toujours pas été livré.
Le délai de livraison initial est largement dépassé.
Malgré l'envoi de nombreux e-mails, le service après-vente reste totalement muet. Aucune réponse, aucune mise à jour sur le statut de ma commande.
Dépenser une telle somme et se retrouver face à un mur de silence est inacceptable. Je commence sérieusement à douter du sérieux, voire de la fiabilité de ce site.
J'exige un remboursement immédiat ou une réponse concrète avec une preuve d'expédition sous 48h. Sans action de votre part, j'engage dès cette semaine une procédure auprès de ma banque ainsi qu'un signalement aux autorités compétentes.
Numéro de commande : BD1853
Date de commande : 12/02/26
13. april 2026
Uopfordret anmeldelse
If I could give 10 stars I would
If I could give 10 stars I would! What an amazing company. They texted me a proof of my wallpaper which looked great, especially since it was for a 23’ wall. They were kind enough to make an edit for me and then shipped it right out! They are quick to respond and super helpful. I will definitely order again and refer to friends.
4. juli 2025
Uopfordret anmeldelse
Received our marios side tables for our…
Received our marios side tables for our baby room and they are soo cute. Love them delivery was fast around 9 days thr only reason it was delayed as we were not home when ups came to deliver and they didnt left a card but babiesdecor support helped as they contacted me same day to inform about this so we collected. Nice people to deal with
24. april 2025
Uopfordret anmeldelse
Besvarelse fra BabiesDecor
Thank you so much for your lovely feedback! We're thrilled to hear you love your Mario side tables and that they look adorable in your baby's room. We're also glad we could assist quickly with the delivery situation — your kind words mean a lot to us. If you need anything else, we’re always here to help. Wishing you and your family lots of happiness in your beautifully decorated space!
Got oir sofa set yesterday
Got oir sofa set yesterday. The comfort is amazing its very comfy just like we wanted. A big thanks to you Sasha for listening to me and taking care of the tony details.
25. april 2025
Uopfordret anmeldelse
Besvarelse fra BabiesDecor
Thank you so much for your wonderful feedback! we are truly happy to hear that you’re loving your new sofa set and that it’s just as comfortable as you hoped. It was a pleasure working with you and making sure every detail was perfect. If you ever need anything else, we are always here to help. Enjoy your beautiful new space!
I bought a wallpaper for my baby but…
I bought a wallpaper for my baby but when i received it it was completely différent from thé picture on the web site. I asked for a refund but they say it is not différent even if i prooved it with pictures … they don’t want to gobe my money back it is a shame.
5. april 2025
Uopfordret anmeldelse
I would not give this company even one…
I would not give this company even one star. I think this company is not only misleading but a complete scam. They don’t care about the customers wish in regards to the fabric and colour. They are full of lies. Do not trust them at all. I ended up with a sofa with poor fabric quality and wrong colour. They say it’s the light that makes the colour look different? Absolute rubbish. I wanted beige and ended up with dark brown. They don’t care and say I should upholster it with my own coat.
SCAM in every way. Avoid !!!!
20. marts 2025
Uopfordret anmeldelse
Besvarelse fra BabiesDecor
Dear Charlott,
We're sorry to hear about your experience. Our team made every effort to ensure the product was created according to your specifications, and the color and fabric details were confirmed before production. We believe the product delivered meets the agreed-upon order. While we understand your concerns, we do not believe the issue reflects a mistake on our part. Thank you for your understanding.
Great contact
Great contact. Very responsive. Nice products. However, it should be clearer that the products are imported from outside the EU and therefore Subject to additional custom duties.
2. marts 2025
Uopfordret anmeldelse
Besvarelse fra BabiesDecor
Thank you, Bartlomiej! We appreciate your feedback and are glad you’re happy with our communication and products. We understand that customs duties can be an important consideration, and we’ll work on making this information clearer. If you have any questions, we’re always here to help!
My shipment was cancelled. No refund so far
My shipment was cancelled, but I received no notification. I requested a refund when I found out and got no reply so far.
Update: They answered they would send the product again. I asked for a refund, and they have not replied after weeks. This is clearly a scam site.
Update 2: I see they replied to this review as if they took care of my case. Make no mistake: I had to file a claim through my bank, and only then they proceeded to make a refund. One month has passed since I made the purchase. They never bothered to take action until now.
27. februar 2025
Uopfordret anmeldelse
Besvarelse fra BabiesDecor
Dear Concha,
We’re sorry to hear about the confusion regarding your shipment. After reviewing your order, we found that the issue was caused by a missprint on the shipping label, which resulted in the cancellation of the shipment by the courier. However, we processed your refund on March 20th, and a confirmation email was sent to you automatically. Please note that refunds can take 3 to 5 business days to clear from the date of the refund. We apologize for any inconvenience this has caused and appreciate your patience in this matter.
Good quality chandelier and easy to…
Good quality chandelier and easy to install and the wallpaper quality is super thank you for everything
7. februar 2025
Uopfordret anmeldelse
Besvarelse fra BabiesDecor
Thank you, Myra! We're so glad to hear that you’re happy with the chandelier and wallpaper quality. We appreciate your support and are always here if you need anything!
Arnarque : Livraison + produit
Livraison : très bien emballé (vu le prix c'est normal) MAIS on a dû payer des frais de douane au livreur, non prévu. Ce qui n'était pas du tout précisé lors de l'achat dans les conditions generales.
Je passe l'arnaque de la double facturation du livreur puis de la société derrière qui nous a de nouveau reclamé les frais de douane car le livreur a du se les mettre dans la poche.
Produit : tres mauvaise qualité comparé au prix exhorbitant payé.
Le rendu visuel fait bas de gamme.
Où est l'effet verre lumineux en transparence? Cest une toile en plastique imprimé. Pas de metal, rien.
Rien à voir avec la photo truquée.
On n'a meme pas essayé de le poser.
Sur le site, cetait grand et fixé au mur sans fil. En réalité, il y a une transformateur, donc il faut une prise électrique. Pas comme une applique murale.
Je suis dégoûtée davoir dépensé autant d'argent pour rien.
14. september 2024
Maßangefertigte Tapete
Ich habe eine Disney Tapete in Maßanfertigung genommen. Der Designer hat mich super beraten und hatte wirklich Geduld. Er hat es immer wieder geändert bis es genau so war wie ich es wollte. Sie ist wunderschön, hält wunderbar und ist absolut einzigartig. Der Kundenservice ist klasse. Sasha hat sich immer sehr zeitnah gemeldet und alles in die Wege geleitet das es so perfekt wird. Auch nach der Bestellung ist man als Kunde noch wichtig. Ich wurde gleich gefragt ob ich zufrieden bin und ich bin mehr als zufrieden. Jeder Euro war es Wert und auch die Lieferung war sehr zügig. Absolut empfehlenswert. Immer wieder gerne.
24. november 2024
Uopfordret anmeldelse
Besvarelse fra BabiesDecor
Vielen Dank, Jessica! Es freut uns sehr zu hören, dass du mit der Disney Tapete und dem gesamten Service so zufrieden bist. Es war uns eine Freude, dich während des Prozesses zu unterstützen, und wir sind froh, dass alles genau nach deinen Wünschen geworden ist. Deine Empfehlung bedeutet uns viel, und wir freuen uns, dich auch in Zukunft wieder begrüßen zu dürfen!
Besvarelse fra BabiesDecor
Merci beaucoup, Guy ! Nous sommes ravis que la qualité vous ait satisfait. Si vous avez besoin de quoi que ce soit d'autre, n'hésitez pas à nous contacter !
very good costumer support
very good costumer support - there was a minor problem and they solved it very professional
11. oktober 2024
Uopfordret anmeldelse
Besvarelse fra BabiesDecor
Thank you so much for your kind words! We're thrilled to hear you had a positive experience with our customer support team. We’re always here to help and ensure any issues are resolved professionally. Looking forward to serving you again soon!
Besvarelse fra BabiesDecor
Liebe Doris,
vielen herzlichen Dank für deine netten Worte! Wir freuen uns sehr, dass alles super war und das Produkt deinen Erwartungen entsprochen hat. Es ist wunderbar zu hören, dass du mit der Qualität und dem Preis zufrieden bist. Wir freuen uns darauf, dich in Zukunft wieder bedienen zu dürfen!
Quality is on point and support staff…
Quality is on point and support staff was very cooperative. The sofa i ordered was delivered safely and as per my instructions was made exactky as i wanted. Thank you
9. august 2024
Uopfordret anmeldelse
Besvarelse fra BabiesDecor
Thank you so much for your kind words! We're thrilled to hear that you’re pleased with the quality of your sofa and that our support staff was able to assist you effectively. It was our pleasure to ensure your order was made to your exact specifications and delivered safely. Your satisfaction is our top priority, and we’re glad we could meet your expectations. If you ever need anything in the future, please don’t hesitate to reach out. Thank you for choosing us!
Fast delivery and packaging was secure…
Fast delivery and packaging was secure which was my buggest worry. Support lady was amazing as she kept me regularly informed fron production to dispatch. Quality of the chandelier is perfect and the remote feature 10/10 Thank you guys will bookmark your site.
2. august 2024
Uopfordret anmeldelse
Besvarelse fra BabiesDecor
Thank you so much for your wonderful review! We're thrilled to hear that you had a positive experience with our fast delivery and secure packaging. It's great to know that our support team kept you informed throughout the process. We're delighted that you love the quality of your chandelier and the remote feature. Your satisfaction is our top priority, and we appreciate your kind words and for bookmarking our site. Thank you again for choosing us!
Trustworthy people to deal with
Trustworthy people to deal with. Got a floor standing bohemian 180cm tall lamp and a staircase chandelier. The support they provide is much in depth not only i was to my shock shown a testing video after production of both and a close video to show the finishing of the chandeier as it was an 80 heads large chandelier. We are very happy with our order recieved and installed today. Thank you for the remote as it makes it much easier for switching the light between 3 shades. A deaerving site for 5 stars
26. juli 2024
Uopfordret anmeldelse
Besvarelse fra BabiesDecor
Thank you so much for your wonderful review! We're thrilled to hear that you're happy with your floor-standing Bohemian lamp and staircase chandelier. It's great to know that our support team exceeded your expectations with the detailed testing and finishing videos. We're glad you found the remote convenient for switching between the 3 shades. Your satisfaction is our top priority, and we truly appreciate your 5-star rating. Enjoy your new lighting, and we look forward to serving you again in the future!
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