Awesome Merchandise 

This company is the absolute worst. RUN!!!!! Buy your own printer! Sew your own tshirts! Slow. Late. Don't respond to emails. Phone number doesn't work. Dodgy dodgy dodgy!

Response to reply: Your reply clearly aims to discredit my review. You did not provide a way to send my order number. As I mentioned above, your phone number does not work and your email responses are slow and unhelpful, I have made many attempts to contact you and seek a resolution. My order number is 609-SO405985. I am still waiting for my leaflets with a date printed on them- every day that goes by and I don't have them, they are more and more likely to end up in the bin.

And an update: I received the leaflets, they have the wrong artwork. I received the stamp, also has the wrong artwork. I can't use either of these. The stickers are fine. I am yet to hear from 'Awesome Merchandise'.

Prints turned out perfect! tad slow but I don’t care as long as it turns out well!

We made an order very close to a event. Awesome got it done in superquick time and delivered on time (in fact early). Thanks.

Really helpful staff. Helped me through some confusion with my order, and made the whole process easier.

Placed two orders, literally minutes apart. Arrived three days apart, one missing my event completely even though I ordered with 10 days for it to be made and dispatched. Wished I went to vista print instead Customer service is appalling. Avoid at all costs.

I ordered items for an event. I placed the order at late notice and I wasn't hopeful of actually receiving them on time. However, Awesome Merch pulled out all the stops and I received the items within days of artwork approval. I was so pleased. I had difficulties with this firm in the past, like other customers and was very frustrated by their lack of communication. I decided to give them another shot and it paid off. I will continue to use Awesome Merchandise in the future.

My order was placed through Print.Inc (another name of Awesome Merchandise) I don't know what is going on within this company but it seems to lack any sort of empathy or regard for its customers and their money and for their own reputation as a business.

After having one order with them (which had issues throughout, including stock not being ordered and consequently then being out of stock to missed deliveries and half the order not being printed correctly). When this order did eventually arrive the print was of decent quality.

From this I decided to give them another shot, I wish I hadn't. A weeks delay in getting proofs over meant the order was taking longer than necessary and I feared the same would happen as before. I was offered to cancel the order and have a refund which I accepted.

For the next two weeks I had to chase my refund constantly, after accepting that I wasn't going to receive it and a threat of further action I did finally get the refund.

Everything is a chore, things need to be chased constantly, email communication can take days/weeks and the phone line is constantly on an engaged tone.

There are plenty of other merch companies to use, I would recommend staying clear of these as I'm sorry to say that I wouldn't trust them with my money ever again.

Thanks again for helping out when needed and getting my order out on time; great team to work with.

Appalling communication.

Miss print sand weeks and weeks of back and forth with no reply to emails.

Stay away if you can.

Do not recommend.

A superb service and incredible value for money. I’ll certainly be using Awesome again.

I wrote AwesomeMerch an email asking about beanies after the mixed reviews recently following the company switching owners and I was pleasantly surprised to find my experience both fast and smooth. Response times were fast and the staff i spoke to very accommodating. The beanies also came out amazing! Big thanks!

I’ve placed an order on 24th May 2023 & only half of it to arrive, I’ve been chasing the 2nd order for 2 weeks to be told by 3 differed employee 3 different excuses.
They came highly recommended by a friend who couldn’t rate them highly enough, now they have lost the custom of 2 companies who won’t use them ever again & will make sure we tell people to avoid them. Not even an apology for the banner that’s not arrived when I was told 2 weeks ago it was awaiting Courier collection to then be told today it’s NOT even been made yet & they will refund due to this but not even an apology or offer to fast Track it . 😡😡

Awesome Merchandise was brilliant when we needed to order personalised t-shirts for a charity event we were attending! Very efficient and such helpful people, would highly recommend!

I have just had the best service from Awesome. I was in a spot with a charity event and needed teatowels at short notice. Every person I chatted or emailed with was exceptional. Super helpful and very patient. They got the delivery out ahead of time and I'm really pleased with the order.

Very friendly and helpful team, offering advice and ensuring everything was running smoothly from initial order through to delivery.

Great service by Nisha at Awesome Merchandise! :)

I had a great experience with Awesome Merch. First time ordering for a big event and Nisha put me at ease. All merchandise was of great quality and delivered within the time frame that we agreed. Reasonable prices as well. Would highly recommend it.

I ordered the recycled business cards- colours turned out extremely washed out, had to leave massive bleed area which affected my design, the colours are not true to the file at all they look sun bleached.

I really needed some high quality stickers printing for an event coming up in a few days. Awesome turned them around in just 2 days and the quality was spot on.

Fantastic service, personal and understanding. Plus the product is great. 5*