AVS Fencing & Landscaping Supplies - Lewes Anmeldelser 

The company advertise online a trellis panel 1800 x 1200 for just over £32. On driving over there and requesting three of the panels we were told that they don’t sell them. Why are these advertised by AVS on their website if AVS don’t sell them? We were forced to buy more expensive panels at just over £41 each. Disappointed, also angry at having to pay an extra £27.

First class communication. I had 2 emails, a follow up phone call to confirm date of delivery from Beverley & the driver, Vinnie, called to let me know he was on the way with my order.
Ordering online was easy, prices very competitive.
Very happy that I found AVS & also to be able to use a local company.

I made an appointment with Beverley. She was knowledgeable and efficient. Excellent customer service received, thank you Beverley, a credit to AVS..

Always efficient and friendly

Found product on AVS website, tried to order online but i was told that they do not deliver to my address, Mayfield which is approx 10-15 miles away. Went into local Branch (Ringmer) to see if this was correct only to be told "no problem mate, Mayfield is fine" Then i wanted to look at product so after looking for 10 minutes with the Yardsman i was told that we dont actually have any at this branch, there at our Wokingham branch.
So i enquired that if i order 10 of the product what is the expected delivery time!!!
Well at 1st i was told that they dont get deliveries that often form that branch then i was told at a guess it would be at least 3 weeks as that is how long they have been waiting for the last delivery of said product!!!
How can anyone work to a schedule if you cant get a delivery date!!!
For a near £300 order i would expect all the stops to be pulled out but NO, Avs can clearly afford to turn away a substantial order!!!!
Time will tell, maybe 12 to 18 months i give that branch till closure!!!
SHAME...............
UPDATE 22.9.23
So after the reply from AVS I forwarded the requested details and as of today I have not had a reply.
So I would like to change my prediction to less than 12 months till closure.

I asked to be contacted prior to delivery with the date and was not, I was however contacted to check what I had ordered as all my selection was green timber except for the arris rails, which was a mistake by me. This was duley changed to green, so well done on this spot. Some of the timbers were well bent, but as I had ordered over sized timbers to allow flexibility on site, the worse of the warp could be list. Apart from the wrapped pieces overall quality was very good.

good contact and short delivery leadtime

Competitive prices,online ordering was easy.Quick delivery and very helpful drivers.

Very professional company, easy ordering online, our site was not easy to deliver to but everything arrived arrived as promised.

Communication was great, delivery was as promised and overall a positive experience.

I ordered online and the branch at Ringmer phoned to advise me that they did not stock the timber I'd ordered, but they offered a suitable alternative, which I could go and collect straight away. So very good and helpful staff!

Good quick service, Good call back with delivery date. All at a good price. Thank you

Communication was very clear. Products arrived on date specified and were packaged and protected well. Cannot fault the service. Thank you AVS Fencing!

I bought some sleeprs soil etc for a couple of raised beds. The purchase was simple purchase and delivery was well organised and fast.

Ordered online, delivered by local branch, delivery driver really polite and helpful, will definitely use again

All OK, in fact great, really helpful short delivery time.

Ordered a concrete fence spur, bolts and concrete online, ready when I arrived.
Great service, have used in the past and will use again.

The AVS website is easy to use and has a great variety of items. The time between my order and delivery was reasonable and the delivery driver was very friendly and helpful. The quality of the items is perfect
Always happy to recommend AVS.

Superb customer service when I phoned up with lots of questions - also discussed how delivery would work - and they suggested some additional points I'd not thought of. Price was good an items delivered on the time stated - so very happy. I'd certainly buy from them again.