Great communication. Offered service discount. Ring was delivered quickly, securely and packaged well. Beautiful ring and have had many comments on how great it looks.
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Having been given a men’s bracelet from my wife for our anniversary that came from Atolyestone. Well this piece was amazing in its craftsmanship and unique look, something difficult to find in a men’... Se mere
Virksomheden har svaret
Unable to resolve multiple issues with a 14k wheat necklace purchased earlier this year. The item is 14k gold and does not meet UK hallmarking guidelines. Replacements have been damaged, poorl... Se mere
Awful company. Do not use. Customer service is shockingly bad—rude, dismissive, and completely uninterested in helping. The product is massively overpriced, and you can find the same quality for h... Se mere
Virksomhedsoplysninger
Oplysningerne kommer fra forskellige eksterne kilder
Here at ATOLYESTONE we reinterpret the traditional high-end jewelry. Shop for all handcrafted designer fine jewelry. We offer free delivery worldwide!
Kontaktoplysninger
Regent Street 16, W1B 5TE, London, Storbritannien
- support@atolyestone.com
- www.atolyestone.com
3,7
Middel
270 anmeldelser
Har besvaret 46 % af deres negative anmeldelser
Det tager typisk over 1 måned at svare
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
For this price
For this price, I would expect a more personalized approach to the client. They replied quickly to my e-mails, the package arrived exactly on the day they announced it would come, but the whole process was very dry. I wanted them to include a congratulatory note on the birth of a son, but this one has not appeared. There are so many
independent artists and designers who treat clients as friends.
The product looked like on the website, but the lack of a personalized service discouraged me from buying another one.
8. december 2020
Uopfordret anmeldelse
Your designs are amazing and the most…
Your designs are amazing and the most important thing is your after sales service
Guys .... you are the BEST
5. november 2020
Loved the bracelet
Loved the bracelet, third one I have bought and it comes beautifully wrapped, delivered quickly, excellent quality product, super service if you need any help they are with you very quickly to sort out any problems or questions that you might have, I would recommend this company and I give them 5 stars and a bit more
23. oktober 2020
Very Satisfied Customer
I bought two amazing beaded bracelets from here a couple of months ago. Sadly one of them snapped and the other got badly stretched while I was playing with my dog. I bought some 0.8mm stretch cord, collapsable needles and some GH rubber cement off eBay with the view of trying to repair them myself. Well let’s just say it’s far more difficult and fiddly than one might think, regardless of how many YouTube demonstration videos you watch.
So I reached out to Atolyestone client support for help and received a reply from Nathan to send them back with printable returns form.
No word of a lie I posted them tracked next day on Tuesday & received them back cleaned and fully repaired on the Friday! Absolutely fantastic aftercare and five star excellent rating truly deserved.
Thank you so much and I look forward to buying more bespoke hand crafted jewellery from you in the near future.
7. februar 2020
Uopfordret anmeldelse
Besvarelse fra Atolyestone
Dear Steve,
Thank you for taking the time to give us your feedback and we are very happy to see you are happy with our services.
We will keep trying our best.
Excellent service had to exchange an…
Excellent service had to exchange an item for another size and they kept me up to date on delivery and sent the new product straight away and got it the next day, the product itself is amazing and great quality.
Would definitely buy from again and plan to in the future.
4. januar 2020
Uopfordret anmeldelse
Besvarelse fra Atolyestone
Dear Raja,
Thank you for your review. We are glad to hear that you are happy with our services. We hope you enjoy wearing it.
Good stuff and good service....and I’m…
Good stuff and good service....and I’m happy with the High level of products...!
21. november 2019
Uopfordret anmeldelse
Besvarelse fra Atolyestone
Dear Thuy,
We are delighted to see your 5 star review. Thank you for your valuable custom and for your very kind comment.
Very satisfied with the bracelet
9. november 2019
Uopfordret anmeldelse
Besvarelse fra Atolyestone
Thank you for your feedback and we are very glad to see that you are satisfied with our services.
We will keep doing all we can to keep up the standards.
The bracelet is beautiful
The bracelet is beautiful! Looks just as described. Craftsmanship and detail are definitely worth the money. I would recommend this for a special gift. shipping was timely and accurate.
8. november 2019
Uopfordret anmeldelse
Besvarelse fra Atolyestone
Thank you for your review Tracey. We appreciate your positive feedback and we will do all we can to keep doing our best
Simple is Good exelent service in…
Simple is Good exelent service in quality product.
7. november 2019
Uopfordret anmeldelse
Besvarelse fra Atolyestone
Thank you for taking the time to give us your feedback and we are very happy to see that you are happy with our services.
We will keep doing all we can to keep up the standards.
Excellent
Amazing service, quick shipping and the product is beautiful! Very satisfied!!
19. oktober 2019
Uopfordret anmeldelse
I highly love the services from…
I highly love the services from atoylestone, if anyone wants to buy from them, just go ahead and buy it. The quality of the products are beautiful. Before that I bought a custom made item, but actually it was my fault that I gave the wrong wrist size inches. The return policy and exchange policy is custom made items are unable to exchange or return and the exchange item charge is 20euro if no wrong, but they gave me a chance to return it for free, therefore I was willing to pay for the shipping fees. Very good services from atoylestone.
19. oktober 2019
Uopfordret anmeldelse
delay order processing
Edit = Order received after one and half month almost
6. oktober 2019
Uopfordret anmeldelse
Great looking bracelets
I bought 2 bracelets for me and they are great. My friends are complimenting me and asked from where I bought them. The bracelets look exactly as they are shown in the pictures. The shipping was very fast. Delivery took 6 days.
25. september 2019
Uopfordret anmeldelse
Great work and customer service
Great work and customer service. Thank you for everything!
16. september 2019
Uopfordret anmeldelse
Great products
Great products, great customer service, great experience, just great all round, 5 star all around.
8. september 2019
Uopfordret anmeldelse
Good Service!
6. september 2019
Uopfordret anmeldelse
Customer support service
Customer support service is good, prompt feedback, I recommend!
4. september 2019
Uopfordret anmeldelse
Rated due to value for quality
Rated due to value for quality, in my opinion thou it is very overpriced, however it met the aim to make happy the person I gifted the bracelet. But would consider cheaper alternatives future wise. Also delivery took while and arrived exactly before weekend to distribution P.O.Box so I would receive it after the weekend only, therefore suggestion, just contact person via phone and deliver to hands, you got the contact number
Thank you
3. september 2019
Uopfordret anmeldelse
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.