Great prices, they source everything you purchase. I would give them 5 stars if only they would ship multiple items together whilst using the same courier. Other than this, everything else is great! I... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Ordered a dog restraint to stop the dog trying to get into the front of the car. She can't drive but loves being a supervisor so perhaps she should consider a career as a driving instructor? Anyways,... Se mere
Virksomheden har svaret
Item was out of stock, requested email to be sent as soon as it was available. They did as promised and within weeks I'd ordered and the goods delivered within 2 days. Excellent service, packaged well... Se mere
Virksomheden har svaret
I went to the Anole Clark in Wigan and they were exceptional even when they misunderstood my initial request, They apologised, rang me, showed empathy and fixed my issues. Many thanks to Ssles Manager... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om Arnold Clark Autoparts
Skrevet af virksomheden
Founded in 1954, Arnold Clark is the UK's largest independently owned car retailer with over 200 branches nationwide. In 1960, the company began selling car parts from its franchised dealerships, and in 1991, Autoparts UK was established as the company’s motor factors division.
Since then, our motor factors division has continued to grow, and Arnold Clark Autoparts is now one of the largest distributors of car parts and accessories in the UK.
As well as our online store, which launched in 2020, we have 12 sites across the UK from Inverness to West Bromwich – including a 100,000 square foot warehouse and distribution centre in Glasgow.
We specialise in supplying and distributing all major car parts and accessories throughout the UK. We buy high quality products in bulk and pass the savings onto you, so you can be sure you’ll get a great deal.
We stock OEM and OE quality automotive parts and accessories, with everything from tyres, engine oil, wiper blades, bulbs and batteries, number plates, tools, valeting essentials, bikes, manufacturers merchandise, and much more. Our range of exclusive brands include, Padtech and Disctec brakes, Ultratec oil and Airflo exhausts.
We pride ourselves in offering the highest quality motoring products to ensure you have everything you need to stay safe on the road.
Please note we only ship to UK Mainland, Jersey & Guernsey.
Since then, our motor factors division has continued to grow, and Arnold Clark Autoparts is now one of the largest distributors of car parts and accessories in the UK.
As well as our online store, which launched in 2020, we have 12 sites across the UK from Inverness to West Bromwich – including a 100,000 square foot warehouse and distribution centre in Glasgow.
We specialise in supplying and distributing all major car parts and accessories throughout the UK. We buy high quality products in bulk and pass the savings onto you, so you can be sure you’ll get a great deal.
We stock OEM and OE quality automotive parts and accessories, with everything from tyres, engine oil, wiper blades, bulbs and batteries, number plates, tools, valeting essentials, bikes, manufacturers merchandise, and much more. Our range of exclusive brands include, Padtech and Disctec brakes, Ultratec oil and Airflo exhausts.
We pride ourselves in offering the highest quality motoring products to ensure you have everything you need to stay safe on the road.
Please note we only ship to UK Mainland, Jersey & Guernsey.
Kontaktoplysninger
Storbritannien
- www.arnoldclarkautoparts.com
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Besvarelse fra Arnold Clark Autoparts
Hi Jeffrey,
We're sorry to hear this. You are welcome to return the item for a refund. Feel free to visit https://www.arnoldclarkautoparts.com/a/returns where you can start this return.
Autoparts Team
I used the Arnold Clark app to order…
I used the Arnold Clark app to order wiper blades, i put in my reg number and was advised that a certain set would fit my car. I ordered them, when they arrived the y did not fit my car. The car named on the box was a different model to mine.
I emailed customer services and told them my predicament, I received an email, saying that they didn't know how I had ordered them as they had put my reg in and it didn't exist! Basically calling me a liar. I sent a screen shot of the app, they told me to return the wipers, but I would ha e to pay postage, again. I informed them of the Consumer protection act , they sent me a returns label.
7 days on and I still await my refund.
29. maj 2026
Besvarelse fra Arnold Clark Autoparts
Hi Maria,
We’re very sorry to hear about your experience and the inconvenience this has caused. This is not the level of service we aim to provide, and we sincerely apologise for the frustration caused.
We have spoken to the team. We understand the return was accept and delivered back to us last Friday. Our returns team will action this refund as quickly as possible for you. Apologies again for your experience.
Autoparts Team
I bought Shell oil made in Germany and…
I bought Shell oil made in Germany and under the label was another label which says made in Turkey. I have plenty of evidences (photos) and I will write a very bad review about this.
20. maj 2026
Besvarelse fra Arnold Clark Autoparts
Hi Stefan,
We're sorry to hear you are unhappy with the oil. We'd like to see what we can do to help.
Please email our team at orders@arnoldclark.com and we can look into this straight away for you. We look forward to hearing from you soon.
Autoparts Team
Besvarelse fra Arnold Clark Autoparts
Thanks for your kind review, John! We're delighted with this feedback.
Autoparts Team
Product query
Response to queries re product promptly dealt with. Assisted me in resolving my issue.
29. maj 2026
Besvarelse fra Arnold Clark Autoparts
We're glad all is now well, David. Thanks for your positive feedback!
Autoparts Team
Simply the best!
28. maj 2026
Besvarelse fra Arnold Clark Autoparts
Hi Attila,
Thank you for your fantastic review, we’re delighted to hear you had such a great experience with us.
Autoparts Team
Easy to order good prices what is the…
Easy to order good prices what is the best from Arnold Clark Parts
26. maj 2026
Besvarelse fra Arnold Clark Autoparts
Hi Grzegorz,
Thanks for your feedback, we’re pleased to hear you found the ordering process straightforward and our prices competitive.
Autoparts Team
Besvarelse fra Arnold Clark Autoparts
Hi Annette,
Thank you for your kind words, we’re glad you were happy with the service and speedy delivery.
Autoparts Team
Customer service could be better
Product and pricing were fine, but the customer service experience was disappointing enough that I won't be prioritising Arnold Clark Autoparts again.
I placed an order on a Sunday and shortly afterwards realised I needed an additional item. I emailed the same day requesting cancellation so I could reorder everything together and save on combined delivery. The order was not cancelled and was later shipped after the bank holiday period.
When I contacted customer service to explain the situation, I was told that my email had not been received. I asked whether a £4.99 goodwill discount could be offered so I could place an order for the additional item and effectively have free shipping. This was refused, and I was told there was nothing they could do, both via live chat and again through social media.
While I understand there are policies in place and that the order had already been dispatched, I found the lack of flexibility disappointing. Given I was attempting to place an additional order rather than cancel entirely, a small goodwill gesture would have been a reasonable way to retain a returning customer.
Instead, I placed the additional order on Amazon. I wasn't entitled to the discount code, and that's fine, but the experience overall felt very rigid and not particularly customer-focused. It has made me reconsider using them again in the future.
26. maj 2026
Besvarelse fra Arnold Clark Autoparts
Hi Ben,
Thank you for taking the time to share your feedback. We’re really sorry to hear that your experience with our customer service hasn’t met your expectations.
We have recently spoken to you on other platforms and regrettably, there is nothing further we can offer on this occasion.
Autoparts Team
Correct part sent when it was supposed…
Correct part sent when it was supposed to be sent. Plenty of progress updates. Smooth transaction. I'm a happy customer.
28. maj 2026
Besvarelse fra Arnold Clark Autoparts
Hi Steve,
We appreciate your review, it’s great to hear everything arrived as expected and that you were kept well informed throughout.
Autoparts Team
Besvarelse fra Arnold Clark Autoparts
Hi Allan,
Thanks for sharing your feedback, we’re pleased the item was a perfect fit for your needs.
Autoparts Team
Recent purchase
First class service and quality products. Used this company twice. Once for refund no issues.
27. maj 2026
Besvarelse fra Arnold Clark Autoparts
Hi Jane,
Thank you for your continued support, we’re really pleased you’ve had consistently positive experiences with both our products and service.
Autoparts Team
£8 washers
fast postage but £8 plus pp for a washer really is legal theft,came quickly but even for a main dealer the price is extremely expensive!!;
8. maj 2026
Besvarelse fra Arnold Clark Autoparts
We're sorry to hear you were unhappy with the pricing, Alan. We accept all forms of feedback and we will make sure this is passed onto our team.
Autoparts Team
Besvarelse fra Arnold Clark Autoparts
Hi Andrew,
Thanks for your review, we’re glad to hear everything went smoothly and efficiently for you.
Autoparts Team
Besvarelse fra Arnold Clark Autoparts
Hi,
Thank you for your kind review, we’re delighted you were happy with both our pricing and service.
Autoparts Team
Always a good experience
Third time ordering from Arnold Clark this year and very happy with the service and the price. Very quick delivery and no messing about.
19. maj 2026
Besvarelse fra Arnold Clark Autoparts
Hi,
Thanks for your continued loyalty, we’re thrilled to hear you’ve been consistently happy with the service, prices and delivery speed.
Autoparts Team
Besvarelse fra Arnold Clark Autoparts
Thanks for your kind review, Ion!
Autoparts Team
I haven’t received my order and I think…
I haven’t received my order and I think dhl took it or lost it . They also dosent respond to my calls and emails
26. maj 2026
Besvarelse fra Arnold Clark Autoparts
Hi Talal,
We're sorry to hear this. Our supplier is currently looking into this with DHL regarding the whereabouts of your part. The team will be in touch with you as soon as they have more information. We hope to resolve this as quickly as possible.
Autoparts Team
I paid for a Corsa Heat-shield in FEB…
I paid for a Corsa Heat-shield in FEB 2026. I’m still waiting for it in JUNE! I’ve emailed and just been ignored. Terrible experience
10. februar 2026
Uopfordret anmeldelse
Besvarelse fra Arnold Clark Autoparts
Hi,
This is concerning to hear. We understand the frustration this must be causing.
We have requested your details so that we can look into this with our team. You can also contact our team at orders@arnoldclark.com.
Trustpilot will reach out to you directly with their request with a safe link for your details which are not public. Please don’t share your details as an update to your review.
UPDATE
We have received your further details. We have spoken to the team who have advised they have received no emails on the address you have provided. They also state this was a click and collect order where you would have been sent an automated email when the item was ready for collections. If the item isn't picked up the item would go back into stock.
You are welcome to contact the team at orders@arnoldclark.com if you wish to discuss this further.
Thank you,
Autoparts Team
Good website and prompt delivery.
26. maj 2026
Besvarelse fra Arnold Clark Autoparts
Hi David,
We appreciate your feedback and are pleased to hear you found our website easy to use and the delivery prompt.
Autoparts Team
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