Army and Navy Stores UK-logo
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Army and Navy Stores UK Anmeldelser 

7
•
TrustScore 2.5 ud af 5

2,3

Butik med udendørstøj og -udstyr
Skriv en anmeldelseBesøg websitet
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Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Virksomhedsoplysninger

  1. Butik med udendørstøj og -udstyr
  2. også i
  3. Herretøjsbutik
  4. Overtøjsbutik
  5. Sportstøjbutik
  6. Tøjbutik

Skrevet af virksomheden

Westcliff Army & Navy (Surplus) Stores was first opened in 1950 with a simple concept – supplying quality goods at prices the average working man could afford. This was achieved then, as it is now, by shopping around for specials and bulk buying, allowing us to pass those savings directly on to our customers. After many decades of trading in our physical store, we have now closed the shop and moved fully online. While our way of selling has changed, our family-run ethics remain exactly the same – keeping costs to a minimum, ensuring low prices, and never compromising on quality or service. We continue to expand our ranges and source new products regularly, turning stock around quickly so we can provide you with the highest quality goods at rock-bottom prices. Even though we are now an online store, we are still a tight-knit family business that has proudly served our customers since 1950.

Kontaktoplysninger

2,3

Under middel

TrustScore 2.5 ud af 5

7 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Har besvaret 100 % af deres negative anmeldelser

Det tager typisk over 1 måned at svare

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

2,3

Alle anmeldelser

(7)

3 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse

Vi udfører kontroller af anmeldelser

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere
Bedømt til 1 ud af 5 stjerner

Absolutely useless

Absolutely useless, no customer service whatsoever, item ordered as advertised, wrong colour delivered. No replies to messages or emails.

25. august 2026
Uopfordret anmeldelse
Army and Navy Stores UK-logo

Besvarelse fra Army and Navy Stores UK

Hello, thank you for leaving your review.

We have now been able to locate your order and can see what has happened. Firstly, we are very sorry that you received the wrong colour jacket and that your eBay message was unfortunately missed.

We have contacted you directly and have sent the correct Navy jacket out to you this morning by 1st Class post, along with a returns label for the incorrect one.

We sincerely apologies for the oversight and inconvenience caused. This certainly isn't the level of service we aim to provide and we hope we have now been able to put things right for you.

Bedømt til 1 ud af 5 stjerner

Scammers

Made an order, paid for next day delivery and it didn't arrive. I also logged in my account and it says no orders so will now have to dispute with the credit card company. Scam stay far away.

Didn't even get a confirmation email but happily took my money!!

15. marts 2026
Uopfordret anmeldelse
Army and Navy Stores UK-logo

Besvarelse fra Army and Navy Stores UK

We’re sorry to see this review, however we have carefully checked our order system and can confirm that we have no record of any order under your details.

It’s possible that you may have placed an order with a different website with a similar name, as unfortunately this does happen from time to time.

We take claims like this very seriously, as we are a legitimate business that works hard to provide an honest and reliable service to all of our customers.

Please contact us directly on 0207 993 6938 so we can help clarify the situation and assist you further.

In the meantime, we would kindly ask that you review your purchase details and update or remove this review if it has been posted in error.

Bedømt til 1 ud af 5 stjerner

ORDER NOT DELIVERYED

Made an on the 18/11/25 paid from postage which stated 48hrs delivery it is now the 24/11/25 and still no sign of items. I have email with no reply I have also phoned today at 4.10pm 4x each time i was put on hold and then someone put the phone down .Very poor

24. november 2025
Uopfordret anmeldelse
Army and Navy Stores UK-logo

Besvarelse fra Army and Navy Stores UK

We’re very sorry that you experienced a delay with your order and that you were unable to get through to us at the time.

After investigating, we found that one of the items was held at a separate warehouse, which unfortunately delayed the rest of your order. We can confirm that your order was delivered in full on 25th November.

We also sincerely apologise for the difficulty you had contacting us — this is not the level of service we aim to provide, and we are reviewing this internally to ensure it does not happen again.

We pride ourselves on providing a reliable and efficient service, so we are sorry that on this occasion we fell short of expectations. Thank you for your feedback.

Bedømt til 1 ud af 5 stjerner

Horrid - Blaming me for there error and won't refund

Horrid !!! arrogant customer service chavs, they sent wrong size, wrong colour and its my fault! and wont give me a refund.

12. december 2024
Uopfordret anmeldelse
Army and Navy Stores UK-logo

Besvarelse fra Army and Navy Stores UK

It looks like you have the wrong company, as this does not match our policies or how we handle customer service. We have also checked our system and database and cannot find an order under your name or email, so we are certain this was not a purchase made with us.

We take great care in fulfilling orders correctly and if an error were ever made on our part, we would always work to resolve it fairly. If you believe there is still an issue, please contact us directly, and we’d be happy to assist.

Best regards,
Army and Navy Ltd

Bedømt til 1 ud af 5 stjerner

Returns process fails.

Ordered a couple of items. Didn't fit well so returned them. The website returns process is a little buggy and only authorised the return of 1 item, however, got RAN, and called CS to get the additional item added. Followed the rest of the instructions and returned the items. Quite some time later and still waiting for the account status to be updated and obviously no sign of a a refund. I wouldn't shop online with Army and Navy again.

1. februar 2022
Uopfordret anmeldelse
Army and Navy Stores UK-logo

Besvarelse fra Army and Navy Stores UK

Thank you for sharing your experience. We’d like to note that Army and Navy Ltd is now under new management and since taking over, we have made improvements to our returns process to ensure a smoother experience for our customers.

Our returns policy is now clearly outlined on our website and we are committed to providing better customer service moving forward. While we can’t change past experiences under previous ownership, we truly value customer satisfaction and would love the opportunity to serve you again in the future.

Best regards,
Army and Navy Ltd

Bedømt til 1 ud af 5 stjerner

Ordered a number of items

Ordered a number of items, delivery was resonable.
One garment required changing, sent back the unwanted garment and am still waiting.
1 month has gone by and this isn't even snail mail.

25. august 2021
Uopfordret anmeldelse

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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