Armoire Anmeldelser 

263
TrustScore 3.5 ud af 5

3,5

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 1 ud af 5 stjerner

The initial rental went okay, but I had a very difficult time communicating with the company. I only liked 3 of the 6 initial items, returned them within a few days but received NO INSTRUCTIO... Se mere

Bedømt til 5 ud af 5 stjerner

Armoire is a fantastic clothing rental service. I’ve been a satisfied customer 9 months with no issues from the quality of clothes received, shipping, or customer service. I love how easy the app is t... Se mere

Bedømt til 5 ud af 5 stjerner

changing my review as promised, because they promptly took care of me when I had an issue on a sunday night. They were responding promptly on monday! Thank you armoire! Sorry I got such anxiety, but... Se mere

Bedømt til 4 ud af 5 stjerner

Able to try new brands and styles without committing. Found a few classic pieces I really love and got to sample a few slightly outside my normal picks that I ended up enjoying. Sometimes the selectio... Se mere

Virksomhedsoplysninger

  1. Dametøjsbutik

Skrevet af virksomheden

Rent an infinite closet, styled just for you. Armoire is a women's clothing rental membership that styles you with curated, high-quality items for every occasion. Using a combination of technology and personal touch, Armoire provides recommendations for you based on fit and style preferences that you share via a style quiz and overtime through your rental behavior and reviews.


Kontaktoplysninger

3,5

Middel

TrustScore 3.5 ud af 5

263 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Har ikke besvaret negative anmeldelser

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

3,5

Alle anmeldelser

(263)

17 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 1 ud af 5 stjerner

Illegitimate Billing Practices

Armoire charged me for a membership but provided me no rentals. Armoire agreed to refund my membership fee, pretending that it was doing me some sort of favor, but improperly withheld me a $10 processing fee for processing the refund. Yes, you read that right, Armoire failed to provide me what I paid for and then charged me for the privilege of returning the money it illegitimately took from me in return for 0 rental services.

There are many clothing subscription services out there. Choose one of them and save yourself the trouble of dealing with Armoire.

31. juli 2023
Uopfordret anmeldelse
Armoire-logo

Besvarelse fra Armoire

Thank you for your feedback - I'm sorry that you had a negative experience with Armoire. I followed up with our member experience team, who confirmed they have been in contact with you.

Bedømt til 3 ud af 5 stjerner

Have received some great pieces and…

Have received some great pieces and even bought a few. Trouble when returning items- seems to take forever to get back to them. Also. Selection is very limited for summer styles. Concept is good seems to maybe have some growing pains.

20. juli 2023
Armoire-logo

Besvarelse fra Armoire

Thanks for your review and valuable feedback. We're adding new styles to our closet daily and look to our members to help us decide what to buy. I'll share this feedback with our merchandising team.

Bedømt til 5 ud af 5 stjerner

Super helpful

Super helpful, great styles

17. juli 2023
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Besvarelse fra Armoire

Thank you for your review, Sara! I am so glad to hear that you are enjoying your experience and we hope you continue to find rentals you love with Armoire!

Bedømt til 5 ud af 5 stjerner

Great service

Great service. They deliver what was promised. I didn't realize you also have good options for purchasing clothing, esp if you decide that you like a piece you've worn. The only part I don't like is it can take quite a while for their systems to recognize your returns and this can limit the number of exchanges they do per month on the unlimited plan.

14. juli 2023
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Besvarelse fra Armoire

Thank you for your review, Austin! We appreciate your feedback and we will share this with the appropriate teams to keep improving your experience.

Bedømt til 3 ud af 5 stjerner

Poor Seasonal Selection

We are experiencing summer temps but all of my items are geared toward cooler weather. I’ve had 2 shipments but have only been able to wear a couple items out of both boxes.

20. juli 2023
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Besvarelse fra Armoire

Thank you for your review and feedback, Ginny. I'll pass this along to our merchandising and product teams so we can improve our recommendations for our members.

Bedømt til 4 ud af 5 stjerner

Love the rental wardrobe idea!

It's so fun to get new, stylish clothes that don't clutter up my life. I love that you get the option to keep for longer or purchase as well if you just can't part with something!

13. juli 2023
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Besvarelse fra Armoire

Thank you for your review, Amy! I am so glad to hear that you are enjoying your experience and we hope you continue to find rentals you love with Armoire!

Bedømt til 5 ud af 5 stjerner

Ideal clothing rental company

Ideal clothing rental company

I've had a great experience with Armoire! Large selection, easy to return, like the option of having someone else style your cases. Also really like it is easy to review clothes and see what you have rented before

9. juli 2023
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Besvarelse fra Armoire

Thank you for your review, Kasey! I am so glad to hear that you are enjoying your experience and we hope you continue to find rentals you love with Armoire!

Bedømt til 4 ud af 5 stjerner

Enjoying armoire

I have really enjoyed trying out new styles with the option to buy. I have purchased several items and find it a great way to add to my wardrobe. I prefer to choose my own items.

30. juni 2023
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Besvarelse fra Armoire

Thank you for your review, Hayley! I am so glad to hear that you are enjoying your experience and we hope you continue to find rentals you love with Armoire!

Bedømt til 5 ud af 5 stjerner

Loving this company!

I love that I can keep the clothes until my new ones arrive, I love the high quality of items I receive as well.

28. juni 2023
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Besvarelse fra Armoire

Thank you so much for your review, Natalie! I am so glad to hear that you are enjoying your experience and we hope you continue to find rentals you love with Armoire!

Bedømt til 3 ud af 5 stjerner

The idea is great… the devil is in the details

The idea is great, the system of delivery and returns is easy and convenient .
However, the selection of clothes is very limited. On the site, finding the section where you can look for alternative styles beyond the suggestions is very cumbersome to find. Also don’t really like the style suggestions - feels more like full of clothes they want to get circulating as opposed to styles I would want

30. juni 2023
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Besvarelse fra Armoire

Hi Fran, I'm sorry to hear you weren't able to find styles you loved. We'll share this information with our inventory team to help them improve the selection. Thank you for your feedback.

Bedømt til 3 ud af 5 stjerner

I like having access to a stylist who…

I like having access to a stylist who can see more than me. I have had several successful, quality rentals. However, the web site is not intuitive for me. Further, I mistakenly got 2 stylist choices in my last case. One of the was a spaghetti strap, which I have asked numerous times to delete from my feed. I also asked for mini skirts and sheaths to ne deleted for my options. ⁵

29. juni 2023
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Besvarelse fra Armoire

Hi Ann-Marie, we're sorry to hear you didn't have a great experience with Armoire, and greatly appreciate your helpful feedback. While we have a stringent quality process to prevent unwanted items getting to our members, sometimes items slip through. We will share your feedback with our operations team so that they can use it to improve their processes.

Bedømt til 4 ud af 5 stjerner

Community makes Armoire different!

An Armoire member for several month now. Great selection of clothing, many arrive new with the tags still on, and the rest are well laundered and look like new. I appreciate the easy to use playform, chat feature with staff, and love the community participation with other Armoire users. I love getting a few new pieces every month to round out my capsule wardrobe, especially for work items, without owning more clothes. Definitely recommend!

26. juni 2023
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Besvarelse fra Armoire

Thank you for your review, Laura! I am so glad to hear that you are enjoying your experience and we hope you continue to find rentals you love with Armoire!

Bedømt til 5 ud af 5 stjerner

Easy to use

I am enjoying the ease of the app and the quality of the clothes available.

20. juni 2023
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Besvarelse fra Armoire

Thank you for your review, Misty! I am so glad to hear that you are enjoying your experience and we hope you continue to find rentals you love with Armoire!

Bedømt til 1 ud af 5 stjerner

I sent everything back

I sent everything back. It was not my style at all. I am still getting charged but nothing else besides the first delivery has arrived

17. juni 2023
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Besvarelse fra Armoire

Hi Susan, thanks for your review and valuable feedback. We're adding new styles to our closet daily and look to our members to help us decide what to buy. I'll share this feedback with our merchandising team. Please email hi@armoire.style if you are still being charged after cancellation.

Bedømt til 2 ud af 5 stjerner

More prenatal outfit options and sizes…

More prenatal outfit options and sizes please!

16. juni 2023
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Besvarelse fra Armoire

Hi Kristina, I'm sorry to hear you weren't able to find styles you loved in your size. We'll share this information with our inventory team to help them improve the selection. Thank you for your feedback.

Bedømt til 3 ud af 5 stjerner

I really like the concept

I really like the concept. I do find that some styles don’t work for me or there is something off about the clothing (pocket flap won’t stay flat, lining shows on a dress) and then I’m stuck with something I won’t wear. Going to keep trying for a bit, but not sure if I’m getting the value.

18. juni 2023
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Besvarelse fra Armoire

Hi Michelle! Thanks for your review and valuable feedback. We're adding new styles to our closet daily and look to our members to help us decide what to buy. I'll share this feedback with our merchandising team.

Bedømt til 1 ud af 5 stjerner

Horrible customer service / Poor quality items

I was unable to wear any of my 7 selections due to fit/style/fabric. I made a similar subscribtion through rent the runway and was able to wear 4 out of 5 selections. RTR was a much better value/quality. Also, when I went to cancel subscription with Armoire I had already been charged for next month's subscription even though it was the day my clothes were due for return and they would not remove it so ended up paying $200 for nothing!

5. juni 2023
Uopfordret anmeldelse
Armoire-logo

Besvarelse fra Armoire

We're sorry to hear you didn't have a great experience with Armoire, and greatly appreciate your helpful feedback. While we have a stringent quality process to prevent damaged items getting to our members, rarely damaged items slip through. We will share your feedback with our operations team so that they can use it to improve their processes.

Bedømt til 1 ud af 5 stjerner

I'm disappointed - Limited selection

I'm disappointed! I just signed up and the selection in my size was extremely limited and all the best seasonal pieces/colors/brands/styles are unavailable. I felt like i was shopping in an second rate consignment shop:( I've heard such good things.

I also don't like that you have to put a credit card down before you shop and then you can't cancel. I will be canceling as soon as i am able (you can't until you get your first "case"). All the reviews I have read state the return shipping can take up to two weeks! You have to get all the items back by the next billing cycle or your membership reinstates?! So if it takes 2-5 business days to get the items and the up to two weeks to get them back, you have no time to wear the stuff if you want to cancel. Now I have anxiety of being charged twice. All feels very deceptive and I have buyer's remorse.

1. juni 2023
Uopfordret anmeldelse
Armoire-logo

Besvarelse fra Armoire

Hi Brooke - thank you for your feedback. I'm sorry that you had a negative experience with Armoire. We're reviewing our messaging to make sure all communications are clear and helpful about our shipping processes. If you have further concerns, don't hesitate to reach out to hi@armoire.style.

Bedømt til 4 ud af 5 stjerner

Experience has been above average for…

Experience has been above average for sure. Quality of clothes, variety, service, etc, all good. The website is okay. It takes a while to master the filter, search, etc.

20. maj 2023
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Besvarelse fra Armoire

Thank you for your feedback, Tif! We are glad to hear you are enjoying the service. We are always looking to improve our members' search experience, so we'll share your feedback with our product and merchandising teams to help them improve.

Bedømt til 5 ud af 5 stjerner

Highly recommended!

I’ve been a longtime member of Armoire and have always had a good experience with my rentals. They do a great job inspecting the items to make sure everything is accurate, clean, and doesn’t look worn. They have good variety of styles and OK ranges on sizes.

20. maj 2023
Armoire-logo

Besvarelse fra Armoire

I'm so glad to hear you're enjoying your experience, Vania! We appreciate your review.

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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