Excellent prompt service that's also friendly. Phone calls always answered by knowledgeable staff, emails answered in full and any problems nipped in the bud. It's a delight to find folk in this... Se mere
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The agency staff are ok but the fees they charge for renewing a contract are disgraceful. Also I believe they are on the side of the landlord since they will suggest rent increases way beyond reasonab... Se mere
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Ariston are an excellent letting agent. I have been renting accommodation with them for nearly ten years. Their friendly and professional staff provide prompt and faultless service on everything from... Se mere
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They are really helpful and have an excellent maintenance team. If anything needs to be repaired or fixed, just an email and they always sort it out quickly. Also they're fair and impartial, I never... Se mere
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Virksomhedsoplysninger
Oplysningerne kommer fra forskellige eksterne kilder
Ariston Property Group is an independent lettings and estate agency established for over 20 years. We are a family run business with all our key staff living in the immediate area with strong ties to the local multi ethic community. Our core activities are residential lettings and property management but we also have growing residential sales and commercial property departments. Our aim is to provide a "one stop shop" for all you property requirements whether you are a landlord, tenant, seller or buyer. Our advice is free and without any obligation. We strive for high professional standards and customer care. We are members of the government backed National Approved Lettings Scheme [NALS] and The Property Ombudsman [TPO]. The Guild of Letting & Management fulfills our staff training requirements and keeps us up to date with the rapid legislative changes effecting in our industry. Our mission statement hinges on three words: "service" "commitment" "results."
Kontaktoplysninger
528-530 Hornsey Road, N19 3QN, London, Storbritannien
- 02072729988
- info@aristonproperty.co.uk
- www.aristonproperty.co.uk
4,1
God
120 anmeldelser
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Excellent estate agents
These estate agents are excellent at letting and managing properties. When managing they do it all and deal with the tenant. I simply don’t get involved.
Michael Murphy
11. januar 2019
Uopfordret anmeldelse
Efficiency
Tenant since years. Good management and efficient maintenance team.
3. januar 2019
Uopfordret anmeldelse
Excellent customer service
Excellent customer service, and I would recommend Ariston Property and, in particular, Nicolas Kyriacou to anyone.
28. december 2018
Uopfordret anmeldelse
Excellent
The experience I have had with Ariston Property has been overall very delightful.
The gentlemen were all very friendly, polite, forthcoming and adequate of course in their duty.
I recommend Ariston Property's service to anyone who gets lost in the dim light of London's housing situation!
17. december 2018
Uopfordret anmeldelse
Amazing service and nice people :)
Ariston Property is an excellent agency , furnishing a great customer care. I had the occasion to settle in my new place thanks to Nicolas, a very professional and gentle agent , which gave me all the informations regarding my new property. The Ariston property team has been very helpful during this months to let me have a nice permanence in my nice new studio flat.
The manteinance team has been really helpful during this months and I really like the way they operate: fast , effective and professional. I would recommend Ariston Property to everyone I know.
15. december 2018
Uopfordret anmeldelse
Good. I would put 3,5 stars.
Safe to deal with. Better than my previous agency. Not perfect. Few little lies here and there, nothing dangerous. quite good with mantainance. Althoght they need to have access to the house, they still haven't learned to ring the door bell before coming into the property.
17. september 2018
Uopfordret anmeldelse
Awful phone enquiry
I call this agent enquiring about a shorter term contract which is necessary as I am a student. However, the person on the phone was incredibly unhelpful and flat out refused to offer me any further details. Then when I asked for more options he cut the call on me! Appaling customer service and I'm thoroughly disappointed.
20. juni 2018
Uopfordret anmeldelse
Besvarelse fra Ariston Property
Dear Tapan,
We are sorry if your experience with our lettings team has been disappointing for you, we have never received a complain before, probably you just called in a really busy moment, even though it's not an excuse, therefore please accept our apologies.
However we do not do short-term letting, our minimum term is 12 months, in some rare occasion, we can accept 8 or 9 months contract, depending if the property is suitable or the Landlord is flexible.
At the moment we can confirm that we don't have any short-term property, that's why probably our staff member did not suggest you any other property.
Also, you asked information about a property available now (June 2018) and you wanted to move in LATE SEPTEMEBR", we explained to you that if you are looking to move in Septmber, now it's too early as all the proeprties we have are available now or within this month, therefore, we cannot keep them empty for 2 months as our Landlords want to rent them out ASAP otherwise they will lose money.
We do not have any property suitable for you at the moment.
Best wishes in your research,
Ariston Property Team
Very good experience with Ariston property
I am letting a flat from Ariston since two years ago.They always been very helpful and supportive whenever the assistance was needed.
Highly recommended.
23. maj 2018
Uopfordret anmeldelse
Besvarelse fra Ariston Property
Thank you very much for your kind comment,
we are pleased you are enjoying your tenancy with us.
Do not hesitate to contact us whenever you need.
Thank you,
Ariston Property Team
Very Professional Real Estate Team
Very professional real estate team, they complied with all accounting and data protection laws during my application process, as well as being friendly and forthcoming.
Filiberto and Antonio particularly were superb agents who did everything to ensure my transition into a new property was stress-free as possible.
-Marvin
1. maj 2018
Uopfordret anmeldelse
Besvarelse fra Ariston Property
Thank you very much Marvin,
it has been a pleasure to help you in finding a new accommodation and we are pleased to know that your move-in was "stress-free".
For anything you may need, do not hesitate to contact us.
Ariston Property Team
And I would like to take this…
And I would like to take this opportunity to show my appreciation for the prompt action taken to replace both the fridge/freezer & the washing machine when they stopped functioning in my flat.
And I do appreciate the generosity of the Landlord in replacing the washing machine, rather than just repairing it - it's very much appreciated, & makes my life a lot easier.
And I would also like to acknowledge the actions & behaviour of the maintenance team - they're always very friendly & helpful, & they're, obviously, very experienced, so it's always reassuring when they come around, because I know they know what they're doing, what they're talking about, & that they'll do their best to get any problem sorted-out. They're a credit to Ariston.
15. april 2018
Uopfordret anmeldelse
Besvarelse fra Ariston Property
Thank you Leeson for your nice and "warm" comment and review,
it's always a pleasure to satisfie our tenants' expectations!
Shower issue
We had an issue with our shower. Ariston gave us a quick and professional assistance.
12. marts 2018
Uopfordret anmeldelse
Besvarelse fra Ariston Property
Thank you for your nice review and the 5 stars,
it's our pleasure to assist our tenants with any issue they may have!
Kindly,
Ariston Property Team
Very helpful ty again
10. marts 2018
Uopfordret anmeldelse
Besvarelse fra Ariston Property
Thank you very much Radu for your review,
it has been a pleasure to help you in finding the right accommodation.
Best regards,
Ariston Property Team
Well done!
They are always happy to help with any problems in the property. Even when we had some problems during Christmas holidays.
28. februar 2018
Uopfordret anmeldelse
Besvarelse fra Ariston Property
Thank you Matteo for the nice review,
of course, we are always happy to help, this is our aim!
Ariston Property Team
Great customer service!
Outstanding service with Ariston Property.
Thank you very much👍.
24. februar 2018
Uopfordret anmeldelse
Besvarelse fra Ariston Property
Thank you Tony,
it has been a pleasure to help you to find the right tenants for your property!
Ariston Property Team
They charge you an insane amount for…
They charge you an insane amount for fees and everything has fees attached to it, contract renewal, referencing fees, admin fees etc. The manager is incapable of understanding and dealing with tenant issues, he only cares about making money. When we make a request for repair, they do not respond and we have to wait until the problem gets very bad until they do anything about it. They also never accept that it's general wear and tear and try to get the tenant to pay for it.
19. februar 2018
Uopfordret anmeldelse
Besvarelse fra Ariston Property
Dear Kamila,
thank you for letting us know your feedback and issue, unfortunately, the fees we charged were showed to you through our Scale of Charges when you rented the property back in 2015, you signed our scale of charges, therefore, you were aware. These fees cover our admin expenses and are standard in the real estate market, all the agents charge the same fees, actually, if you do a research on Google you will see our fees are below the average.
In regards to any maintenance issue, you reported a leak from the washing machine on the 8th of Jan, we forwarded your request to the Landlord, we needed his consent to fix it, and the 16th of Jan it has been sorted to Landlord expenses.
On the other side, you reported a blocked sink, this, unfortunately, has been caused by you with your usage, therefore it has been fixed at your expenses.
You are more than welcome to contact us and discuss your matter with our maintenance team.
Kindly,
Ariston Property Team
Helpful, fair and impartial management, professional maintenance team
They are really helpful and have an excellent maintenance team.
If anything needs to be repaired or fixed, just an email and they always sort it out quickly.
Also they're fair and impartial, I never felt they would be more on the side of Landlord than on the Tenant's, which isn't common.
9. februar 2018
Uopfordret anmeldelse
Besvarelse fra Ariston Property
Thank you Adam,
it's a pleasure for us to receive such a nice feedback!
Ariston Property team
Efficiency/excellence of service and …
Efficiency/excellence of service and management
26. januar 2018
Uopfordret anmeldelse
Besvarelse fra Ariston Property
Thank you Eliza for your kind feedback,
it's a pleasure for us to assist you!
Ariston Property team
Used them for 20 years could easily …
Used them for 20 years could easily find a lot worse G L
23. januar 2018
Uopfordret anmeldelse
Besvarelse fra Ariston Property
...and we hope to work with you for other 20 !
Thank you !
Good guys always helpful and …
Good guys always helpful and understanding
22. januar 2018
Uopfordret anmeldelse
Besvarelse fra Ariston Property
Thank you very much Christos ! :)
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