Pot plant arrived , delivered to London address, on time . Good correspondence before & after delivery. Very sweet Flamingo plant, our offspring was delighted and I am so pleased to support an Eco... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
We ordered flowers for a mutual friend and accidentally got the street name wrong. I was called by Cheryl and the situation explained/explored. My Co-grifter was able to look in Google Earth and verif... Se mere
Virksomheden har svaret
I initially did not receive the correct bouquet that I ordered and paid for . I received no notification of a change . After calling and complaining the correct bouquet was sent. However I have lost c... Se mere
Virksomheden har svaret
What can I say this was such a great company to order from, I had some queries about the website and placing a order, the ladies was so helpful, my friend received her flowers and a gorgeous smellin... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
The UK's most ethical flower business. Every bouquet is hand-tied by one of our skilled florists. Call now on 020 8001 0122
Kontaktoplysninger
Arena Flowers, Unit 19 Long Bank, Berry Hill Industrial Estate, WR9 9AN, Droitwich, Storbritannien
- 0208 993 5400
- customer@arenaflowers.com
- www.arenaflowers.com
4,6
Fremragende
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The flowers were spectacular for the…
The flowers were spectacular for the first 6 days but didn't last. Friends who use you say most bouquets last at least 2 weeks, unfortunately mine didn't, which is why originally I only gave 3*. Hopefully the next delivery due next week will be better.
After writing the review and contacting Arena I commend their customer service which is excellent. Felt they valued me as a customer and I accepted their explanation and sent a photo. So 5* for lovely flowers and customer service
30. april 2026
Besvarelse fra ArenaFlowers.com (UK)
Hi Sue,
Thank you for your feedback. We're so glad to hear that the flowers were spectacular for the first few days, but we're sorry to hear they didn't quite have the longevity you were expecting based on your friends' experiences.
While we always hope our blooms stay fresh for as long as possible, we guarantee our flowers to last up to 5 days. Since yours stayed beautiful for 6 days, they did perform just within our guaranteed window, though we certainly understand the disappointment when you're hoping for a longer display.
To help us resolve this, could you please send over a photo of the bouquet?
Kind regards,
The Arena team
I always look forward to my monthly…
I always look forward to my monthly flower delivery. ( Many years of subscription)
They are always beautiful and colourful
Each month has different and seasonal flowers.
29. april 2026
Besvarelse fra ArenaFlowers.com (UK)
Hi Trudi,,
We're happy to hear that you always look forward to your monthly flower delivery! It's great to know you appreciate the beautiful and colourful seasonal flowers. Thank you for your many years of subscription.
Team Arena
Besvarelse fra ArenaFlowers.com (UK)
Hello Dilys,
We appreciate your positive feedback, and we're so glad that you found the flowers lovely and that our delivery met your expectations.
Thank you.
Arena Team
Beautiful flowers that made my friend…
Beautiful flowers that made my friend happy. Fit through the letter box so I knew they would be safely delivered while they were at work.
22. april 2026
Besvarelse fra ArenaFlowers.com (UK)
Hi Becky,
We're happy to hear the beautiful flowers made your friend happy! We value your feedback and appreciate your review.
Best Regards,
Arena Flowers
Besvarelse fra ArenaFlowers.com (UK)
Hi Darshna,
We're happy the flowers were good quality and delivered on time. We appreciate your positive feedback and are grateful for it.
Best Regards,
Arena Flowers
Super easy and quick delivery
Super easy and quick delivery! The bouquet looked gorgeous.
24. april 2026
Besvarelse fra ArenaFlowers.com (UK)
Hi Emma,
We appreciate your positive feedback and are so happy the delivery was super easy and quick! We're glad the bouquet looked gorgeous.
Best Regards,
Arena Flowers
Besvarelse fra ArenaFlowers.com (UK)
Hi Douglas Green,
We regret the billing address errors, we do not amend the information provided when the order is placed. As long as the shipping address is correct then this does not impact anything at all.
Best Regards,
Arena Flowers
The flowers were sent as a gift
The flowers were sent as a gift. They arrived fresh and beautifully packaged and the recipient loves them. They were delivered on the set date although the delivery man didn't ring the bell or knock to say they were there. Glad there wasn't heavy rain at the time. Will use Arena again.
23. april 2026
Besvarelse fra ArenaFlowers.com (UK)
Hi Susan
We're glad the recipient loves the fresh, beautifully packaged flowers and that they arrived on time. We appreciate your feedback regarding the delivery notification and will look into it. We value your intention to use our services again.
Best Regards,
Arena Flowers
Beautiful flowers
My friend was delighted with the flowers and they were in excellent condition.
26. april 2026
Besvarelse fra ArenaFlowers.com (UK)
Hi Kim,
We appreciate you sharing your experience. We're so happy to hear that your friend was delighted with the flowers and their excellent condition.
Best Regards,
Arena Flowers
Besvarelse fra ArenaFlowers.com (UK)
Hi Mrs Brenda,
We appreciate your feedback and are so happy to hear that you received excellent service delivered promptly and on time. Thank you for letting us know!
Best Regards,
Arena Flowers
I had a problem initially with the…
I had a problem initially with the quantity/quality of flowers but on contacting sustainer service they we very prompt and professional in their approach to put things right. I received a replacement bouquet that is stunning and is still looking good 10 days on
23. april 2026
Besvarelse fra ArenaFlowers.com (UK)
Hi Georgina,
We appreciate you bringing the initial issue to our attention. We are glad our team could resolve the problem quickly and professionally. It's wonderful to know the replacement bouquet is beautiful and long-lasting! Thanks for your feedback.
Best Regards,
Arena Flowers
I was gifted a boquet and it is one of…
I was gifted a boquet and it is one of the best I've ever had. I will start ordeing from them myself. Love their ethical credentials too
29. april 2026
Uopfordret anmeldelse
Besvarelse fra ArenaFlowers.com (UK)
Hi Jane,
We're happy to hear that you enjoyed the bouquet you received! It's wonderful to know you appreciate our ethical practices and will be ordering from us. Thanks for your positive feedback.
Best Regards,
Arena Flowers
Would highly recommend Arena flowers
Would highly recommend Arena flowers, staff so helpful . The lady I sent the flowers to said they were beautiful 🥰
1. maj 2026
Uopfordret anmeldelse
Besvarelse fra ArenaFlowers.com (UK)
Hi Janet ,
We're happy to hear that our staff were so helpful and that the recipient found the flowers beautiful. We appreciate your recommendation and positive feedback!
Best Regards,
Arena Flowers
Delivered when requested
Delivered when requested - they were very beautiful. Many thanks.
22. april 2026
Besvarelse fra ArenaFlowers.com (UK)
Hi Alethea,
We're happy the delivery met your request and the flowers were beautiful! We appreciate you taking the time to share your positive experience with us.
Best Regards,
Arena Flowers
I hadn't used this company before and I…
I hadn't used this company before and I am very pleased with the service. My sister was thrilled with her bouquet. Thank you Arena Flowers
24. april 2026
Besvarelse fra ArenaFlowers.com (UK)
Hello Norma,
We're so pleased to hear that you're happy with our service! It's great to know your sister was thrilled with her bouquet. Thank you for choosing us and for your positive feedback!
Thank you.
Team Arena
Beautiful flowers
Beautiful flowers which are still gorgeous 1 week later. Delivery was excellent.
23. april 2026
Besvarelse fra ArenaFlowers.com (UK)
Hello Deborah,
We appreciate your positive feedback! We are so happy to hear that you found the flowers beautiful and the delivery excellent. Thank you for your order.
Thank you.
Team Arena
Arrived on time and my sister loved the…
Arrived on time and my sister loved the flowers thank you.
18. april 2026
Besvarelse fra ArenaFlowers.com (UK)
Hi
We're happy the flowers arrived on time and your sister loved them! We appreciate your positive feedback and are grateful for your review.
Best Regards,
Arena Flowers
Besvarelse fra ArenaFlowers.com (UK)
Hi Patricia,
We’re glad to hear that the flowers were replaced promptly. While issues like this can occasionally occur, please know that we are always here and happy to make things right for you.
Thank you for your feedback and for giving us the opportunity to resolve the matter.
Best regards,
Arena Flowers
Don’t offer next day delivery if you…
Don’t offer next day delivery if you can’t.. Ruined my mother’s birthday.
Don’t touch this company
27. april 2026
Uopfordret anmeldelse
Besvarelse fra ArenaFlowers.com (UK)
Hi Alan,
We’re truly sorry that your order didn’t arrive as promised, especially given it was for your mother’s birthday. While we always aim to meet the delivery option you selected, including next-day delivery, delays can occasionally happen in transit. We take full responsibility for your experience.
Your order is now scheduled for delivery tomorrow, and we’ve refunded the delivery cost. We know how important it was for this to arrive today, and we’re very sorry it didn’t go as planned. Our customer service experience team has reached out via email, and if there’s a way you’d prefer us to put this right, please let us know.
Best Regards,
Arena Flowers
Besvarelse fra ArenaFlowers.com (UK)
Hi Leanne,
We’re really sorry to hear the flowers didn’t last as expected. It’s important for us to know when this happens so we can put things right for you. We’ll be in touch shortly to resolve this.
Best Regards,
Arena Flowers
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