Update: support got back with me and apologized for their lack of knowledge. In turn was sent a replacement set and we will see if they last any longer than the first set? Second time buying straps t... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I've owned several spas and they are the best spa to have in Utah, clearly the best quality. But the customer service and sales communication is terrible, almost the worst I've ever encountered. Whe... Se mere
I'm a newbie spa owner and as such specified the wrong filter as part of my order. Arctic Spa Store flagged this error and corrected it while neither altering the dollar amount nor delaying shipment.... Se mere
Bought a Arctic Spa from you Vernon Hills store, owner Dave. I have had several issues from the beginning. None of which went smoothly. The store has closed and is in different hands. I have... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Oplysningerne kommer fra forskellige eksterne kilder
Arcticspastore.com is the online store for Arctic Spa parts, filters, jets, control panels and accessories. We focus on providing all products and accessories for every Arctic Spa owner no matter where you live. I started Arctic Spas Utah in 1989 as a spa service company. I was still in high school at the time. In fact since I was not 18, I had to have my mom get my first business license. I lived near Park City, UT, probably one of the highest per capita locations for hot tubs in the world. There was plenty of spa service needed. In 1996 my dad told me that I would be doing the same thing forever unless I opened up a store. With his help, we opened our Park City store. A couple years later, I found the perfect spa. We started selling the Arctic Spa in 1998 and were drawn to the design for the cold climates. The following year we opened our Salt Lake Store. Over the years we have received many awards including Arctic Spa Dealer of the Year and Arctic Spa Service Dealer of the Year. We are also an accredited with the BBB with an A+ rating as well as being spasearch.org certified.
Kontaktoplysninger
2368 S. State Street, 84115, Salt Lake City
- 801-483-1001
- service@arcticspastore.com
- www.arcticspastore.com
3,4
Middel
95 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
After 10 days my order is "Awaiting shipment" and with no news from the service !
For the moment, I have the impression that they take the money more rapidly than to sent the comand !
12. marts 2013
Uopfordret anmeldelse
Besvarelse fra ArcticSpaStore.com
We apologize if you were never notified, we normally send an email if we have an item on backorder. We are currently waiting for the smaller PeakII filter from the factory. Our order of filters is on it's way and we should receive them this week. As soon as we receive the missing filters, we'll get your shipment out right away and you will receive an email with the tracking info.
Outstanding sales and service!
I found something that I love more than my Arctic Spa--The ArcticSpaStore.com! The site was easy to use and the products were shipped immediately. I love online stores that live up to their promises. I would highly recommend this site for all your spa needs, truly outstanding.
14. februar 2013
Uopfordret anmeldelse
Nice to see a store who values their customers!
A very enjoyable experience dealing with them. Quick responses to my emails and surprising quick delivery!!
8. februar 2013
Uopfordret anmeldelse
It's good to have a web site to get parts for my spa but it takes forever to get jets
When the jets go bad (break) it"s nice to be able to replace it in a more like weeks not months.
6. februar 2013
Uopfordret anmeldelse
Besvarelse fra ArcticSpaStore.com
Matthew,
Sorry for the delay in getting your jets shipped to you. The jet you ordered was a special order item. Usually it does not take this long to get it in. We do have the single pulse (1 nozzle) version in stock that we can ship out to your immediately if you would like to switch. Let me know.
Thanks,
Christian Staples
ArcticSpaStore.com
Besvarelse fra ArcticSpaStore.com
The unstained cedar products are special order items that have to be specially ordered from the factory in Canada. It can sometimes take a little longer for us to receive the unstained products since they have to be custom built for each order. We apologize for the delay, but your unstained storage steps are on order from the factory and will be shipped to you as soon as we receive them.
Responsive and Knowledgable!
I live on the East Coast and I use Arctic Spa's from Utah as my primary provider for parts and supply's. When I order supplies they are shipped promptly and when I need help troubleshooting something they know what they are talking about and are very friendly.
28. januar 2013
Uopfordret anmeldelse
pleased
received ordered parts in timely manner. Satisfied with products received.
15. januar 2013
Uopfordret anmeldelse
Easy to order, fast delivery.
I am a new client to your on line store and found your site easy to operate and the service and delivery were very timely. Exactly what I like. Will order again and love my Arctic Fox Spa.
12. januar 2013
Uopfordret anmeldelse
Great Product !
Great trade, value for money, product is what they said, would recommend. A+++++
6. januar 2013
Uopfordret anmeldelse
Great customer service, dependable and reliable.
Products come within the time stated. The customer service response time is fast and always precise. Great people and business.
4. januar 2013
Uopfordret anmeldelse
The Best Service in the West
Everytime I have placed an order with Arctic Spa Store I have received superb service. My latest order is no exception. I ordered replacement pillows for my 2006 spa and through the efforts of Brett, I have the replacement pillows I needed.
3. januar 2013
Uopfordret anmeldelse
Had exactly what I wanted at a great price!
Great communication there was a delay with stock coming in but they kept me informed. Product turned up in perfect condition!
3. januar 2013
Uopfordret anmeldelse
FANTASTIC
THE ARTIC STORE IS A GREAT SHOP TO GET ALL I NEED FOR MY NEW SWIMSPA SO I KNOW I AM GETTING THE QUALITY PRODUCTS . AND THE PRICES ARE COMPETIVE IN THE MARKET. DELIVERY IS ALWAYS FAST...
THANKS AGAIN
SINCERLY
TRACY L THOMPSON
ARTIC SPA CUSTOMER AND OWNER OF A ARTIC SWIMSPA.
2. januar 2013
Uopfordret anmeldelse
Great service
Best service I've had on any appliance or large purchase. Great follow up and on going customer engagement.
Jack
1. januar 2013
Uopfordret anmeldelse
Honest business, good people!
Christian (the owner) gaxw me a great deal on a swim spa, as I said, honest business, good people!
31. december 2012
Uopfordret anmeldelse
Great job!
I really appreciate all of the follow up after the sale.
31. december 2012
Uopfordret anmeldelse
Fast shipping. Smooth deal.
31. december 2012
Uopfordret anmeldelse
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.