ApplauseStore® Anmeldelser 

Loved it, it was such a special experience for myself and my two children!!!

we rearranged our schedules, showed up on time, and found out they’d massively overbooked. A good way to ruin a day

Excellent experience again from the Applause Store team.

I have a “Priority” membership and had my tickets in my hand less than 10 minutes after the ticket exchange opened!!

Thank you once again for a fabulous evening!

Good seats efficient

Didn't think we would have a chance as Didn't know how ticket exchange works but even at 1pm we got tickets for the semi final. So smooth to come back in and a great show.

The whole team from start to finish were amazing, professional and kept the crowd pleased

Very well organised. Sadly we got a restrictive view seat but we loved the atmosphere and the host was very entertaining. We still had a wonderful night.
Thank you.

Such a lovely day, my 8 year old daughter had so much fun and we've made a lovely memory together ! Thank you Applause store x

Worst management ever ! No empathy. No Comms. I travelled 6 hours to be to a show, they just refused when I showed up saying there's no space. This should have been communicated much much in advance. Why even process a ticket?
The audience manager was rude too.

Very great experience

This was the first my children and I have attended any show like this. It was amazing and my children had a fab time

Absolutely loved the BGT semi final last week.

Although we were there early, we queued for nearly two hours and the seats we got weren’t the best. Obviously others had arrived ‘extremely’ early in order to queue. I hadn’t realised quite how busy it would be.
We were quite high up in the circle near the back and we were unable to see everything and sometimes not hear what was happening.

It did feel well run and everything was pretty clear in the t&c’s.

***However, the atmosphere, the show and the experience was so good to be a part of. We would definitely love to do it again…would just be nicer to be a bit closer ***

Thank you Applause Store 👏

Great seats, quick quing, and got to meet sineta

I have a teenage daughter with Down syndrome. She has an access card that states she struggles with queues.
I arrived at the event BGT semi finals. I showed them my daughter’s access card but was told because I hadn’t checked the accessibility box at time of booking we would have to join the general entry queue ( this was several hundred people long). It was a long queue and a long wait. By the end of the day my daughter very tired, tearful and had aching legs. This could’ve been completely avoided if her Access arrangements had been met.
Of note , I had contacted applause store directly a week before to explain the situation ( my daughter having a disability ) but was told the same thing - as I hadn’t ticked the box at the time of booking my daughter was not entitled to an accessibility ticket.
I WOULD LIKE TO ADD I WAS SENT AN AUTOMATIC EMAIL AFTER THE EVENT TO RATE MY EXPERIENCE. I PRESSED THE ONE STAR BUTTON . After doing this, a screen came up they ‘are no longer accepting responses ‘
However, if I pressed five star, I was able to leave a review.
Maybe it was just a glitch. But it does make me wonder.

The experience was amazing. Felt totally different seeing it in person. The acts were truly incredible.
Hope to see it again soon

"It would be even better if there was a big screen projecting the judges for the back audience. We could still see them, but a screen would make it much clearer and more enjoyable for everyone seated further away. Overall, it was a great show!"

Loved it!
Abigail the manager when we lining up to get tickets in the morning was very professional, lovely and helpful.

BGT is one of my all-time favorite television shows. I never thought I would have the chance to watch it live. I met many wonderful people there, and the show itself was absolutely fascinating. The staff were very friendly, professional, and quick to help. I would really love to have more opportunities to watch it again in the future.

Great staff kind polite credit to applause store knew what they were doing. Nothing was to much trouble explained everything in full