Service of staff was good at check in/out. Overall the condition of the motorhome was alright. However some stuff was not working quite well as the fridge was faulty , the canopy had a loose screw, th... Se mere
Virksomheden har svaret
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Se, hvad kunderne siger
Great experiences for long drive. Very comfortable grtting around. But recommend driving low in low 100s coz we had old model with 71 L diesel capacity and would probably go for 450-500 km max. Thanks... Se mere
Virksomheden har svaret
Campervan was great, functional, spacious and with an amazing external integrated bbq! Now, we had a couple of issues during the two months of road trip (the water pump broke and a flat tire) but the... Se mere
Virksomheden har svaret
This was our first experience in travelling in a Motorhome and I would say it left a lot to be desired. From the moment we got the hand over, where we were assured everything worked, no fridge for... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Take the ultimate adventure with Apollo, thl’s flagship rental brand. With the most extensive and diverse fleet, Apollo has an unrivalled selection of options to suit every traveller’s unique style and needs. Apollo offers a motorhome for every kind of traveller and every kind of journey. Whether it’s a family making memories at a favourite holiday park, a couple chasing a romantic escape, or friends embarking on a bucket-list road trip; Apollo has the right motorhome to match the moment.
Kontaktoplysninger
40-46 Hume Highway, 3062, Somerton, Victoria, Australien
- 1800 810 117
3,3
Middel
6 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Staff was friendly and helpful
Staff was friendly and helpful. Inside the campervan, it was very bad
7. juli 2026
Besvarelse fra Apollo Motorhome Holidays - Melbourne
We appreciate your feedback regarding your campervan experience. We are concerned to hear about the interior condition and are reviewing this.
Usage
Great experiences for long drive. Very comfortable grtting around. But recommend driving low in low 100s coz we had old model with 71 L diesel capacity and would probably go for 450-500 km max. Thanks
17. juni 2026
Besvarelse fra Apollo Motorhome Holidays - Melbourne
We're so glad you enjoyed your comfortable long drive! We appreciate your helpful feedback regarding fuel capacity for older models.
Conditions could be better
Service of staff was good at check in/out. Overall the condition of the motorhome was alright. However some stuff was not working quite well as the fridge was faulty , the canopy had a loose screw, the sink stopper also had a loose screw. The electric kettle has a rusty coil inside. Our family’s another motorhome had a tough time figuring out why it didn’t get charged despite plugging in at the campground- all because of the power on/off to the motorhome charging battery. Maintenance should be done and checked more regularly and thoroughly.
15. juni 2026
Besvarelse fra Apollo Motorhome Holidays - Melbourne
Hi Merry, we are so sorry to hear that you experienced some problems with your camper. We will pass your feedback on to the team and ensure pre-hire checks are more thorough. Your feedback helps us improve and we appreciate you taking the time to let us know.
Poor experience
This was our first experience in travelling in a Motorhome and I would say it left a lot to be desired.
From the moment we got the hand over, where we were assured everything worked, no fridge for two days, no TV channels , poor hot water flow, poor water flow in general, unable to connect to main water so everyday I had to fill the water tank just to name a few. Thank goodness we were with family.
they charge you for everything but give you a poor experience in return.
I would not recommend this company and would not be using them again.
26. april 2026
Besvarelse fra Apollo Motorhome Holidays - Melbourne
We appreciate you taking the time to share your motorhome experience. We're sorry to hear about the issues you encountered with the fridge, TV, water flow, and water tank. We aim to provide a seamless travel experience, and we regret that we fell short of your expectations. We will review your feedback to improve our services.
Maintenance on the vehicle was not done…
Maintenance on the vehicle was not done ie hose connections for water fillup and drainage and cupboard repairs. I was not given the extra equiptment (table & chair) that i paid for. Vehicle was not very clean.
16. april 2026
Besvarelse fra Apollo Motorhome Holidays - Melbourne
We appreciate you bringing these issues to our attention. We regret that the vehicle's maintenance and cleanliness were not up to standards, and that the equipment was missing. We'll review these points to improve our service.
Amazing experience
Campervan was great, functional, spacious and with an amazing external integrated bbq! Now, we had a couple of issues during the two months of road trip (the water pump broke and a flat tire) but the service provided by THL staff was great and very professional. When I come back to Australia I’ll for sure book again with Apollo. Thanks Team!
15. april 2026
Besvarelse fra Apollo Motorhome Holidays - Melbourne
We're glad you enjoyed your campervan and BBQ! We appreciate your positive feedback regarding our team's service during the water pump and tire issues. We look forward to your next booking in Australia. Thanks!
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