Apogee Corporation Anmeldelser 

519
•
TrustScore 5 ud af 5

4,8

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Ben Perkins from Apogee was a great help, he guided us through sorting our issue and remained calm and friendly throughout in the face of a difficult issue. Perfect service. Thanks again for the assis... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

I've had the pleasure of working with Paul Cooper on a number of projects and have always found him to be reliable, approachable and genuinely invested in helping his customers. What stands... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

In 25 years of managing IT departments and small busineses, I've never expereinced such troublefree printers as the current suite of HP printers supplied & managed by Apogee. On the odd ocasion som... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Our experience working with Apogee has been incredible! The customer support is top quality! We highly recommend Colin! He most definitely is the best engineer out there! Any issues and it's fixed no... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Leverandør af kontorudstyr
  2. også i
  3. Cloudcomputingtjeneste
  4. Softwareleverandør
  5. Softwarevirksomhed

Oplysningerne kommer fra forskellige eksterne kilder

Apogee is Europe’s largest multi-brand provider of print, document and process technology and outsource services.


Kontaktoplysninger

4,8

Fremragende

TrustScore 5 ud af 5

519 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

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Har besvaret 50 % af deres negative anmeldelser

Svarer typisk inden for 2 uger

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,8

Alle anmeldelser

(519)

87 anmeldelser inden for de sidste 12 måneder

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Bedømt til 5 ud af 5 stjerner

Andy Hinchliff - Apogee

We have been recently refreshing our equipment and operational processes. Throughout that period, our account manager Andy Hinchliff has supported us in this process with ideas and solutions. The implementation has been smooth and as a result, we are much more efficient in how we operate. I recommend Andy without hesitation.

14. april 2025
Uopfordret anmeldelse
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Besvarelse fra Apogee Corporation

Thank you very much for your feedback Mark, we will make sure that this is passed on to Andys manager and the wider leadership team. This is great to hear.

Bedømt til 3 ud af 5 stjerner

Apogee Corporation delivers decent…

Apogee Corporation delivers decent service. Engineers like Matt and Colin are friendly and efficient, resolving IT printer issues quickly. While the customer support is professional and helpful, some experiences could be smoother. Overall, Apogee manages to meet expectations most of the time, making it a reliable but not exceptional choice for business IT needs.

14. marts 2025
Uopfordret anmeldelse
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Besvarelse fra Apogee Corporation

Thank you very much for your feedback Krutika, please feel free to reach out to customerexperience@apogeecorp.com with further feedback as your throughts in terms of further improvement would be very welcome.

Bedømt til 5 ud af 5 stjerner

Bartosz Owcarzak

Bartosz, the agent I spoke with, was very patient and helpful in trying to solve my printer problem.

13. marts 2025
Uopfordret anmeldelse
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Besvarelse fra Apogee Corporation

Thank you so much for this great review Aileen, I will feedback to Bart and his manager.

Bedømt til 5 ud af 5 stjerner

Had to deal with Netea Pop for setting…

Had to deal with Netea Pop for setting up remote access for our copier. Very effecient and friendly. Everything was done in 5 minutes.
Thank you

7. marts 2025
Uopfordret anmeldelse
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Besvarelse fra Apogee Corporation

Thank you very much for your 5* review and feedback with regard to Netea. We will pass this to Netea and the team.

Bedømt til 5 ud af 5 stjerner

Norman John

Norman was very reliable, polite and efficient.

27. februar 2025
Uopfordret anmeldelse
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Besvarelse fra Apogee Corporation

Thank you very much for the great feedback Avis, we will of course forward to Norman and the team

Bedømt til 5 ud af 5 stjerner

Paul Newton

Paul Newton visited our office and has done an amazing job. Very professional and all round great service. Very Happy!

5. marts 2025
Uopfordret anmeldelse
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Besvarelse fra Apogee Corporation

Thank you very much for your 5* review Rob, we will share your feedback with Paul and the team

Bedømt til 5 ud af 5 stjerner

We had a great experience from an IT…

We had a great experience from an IT Support Engineer Richard Russell. He was very friendly and professional from the start. He was able to sort a lot of requests in an hours time. I would definitely recommend him!

18. februar 2025
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Besvarelse fra Apogee Corporation

Thank you very much for this review. Such great feedback with regard to the service you have received. We will be sure to pass this to Richard also.

Bedømt til 5 ud af 5 stjerner

Outstanding service at every level

We are a small charity and have been customers of Apogee for many years. We find the staff are always incredibly helpful and do all they can to help and support. That is in everything from deciding which machine we need, installation, maitenance and any issues we need support with. We find staff listen carefully to our questions are request for help and very much solution focused. We cannot rate them highly enough.

17. februar 2025
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Besvarelse fra Apogee Corporation

Thank you so much for our 5 star review Paul. This is great feedback and very much appreciated. This will of course be fed back to the whole team

Bedømt til 5 ud af 5 stjerner

Great service from our Onsite Apogee Engineer Norman John

Received great service from our onsite engineer Norman John Engineer @ Homerton Hospital, London E9. Was given a solution for our printer issue with a temporary replacement whilst part was ordered. Replaced part was ordered and installed within a short time frame. Printer issue resolved and rectified all done with a great professional attitude not forgetting a smile. Total understanding of the importance that the machine has to enable us with our daily workload.

7. februar 2025
Uopfordret anmeldelse
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Besvarelse fra Apogee Corporation

Hi Ms Watson,
Thank you for your feedback and for giving us a 5* review. It's wonderful to hear how our engineer delivered an amazing customer experience. I'll be sure to pass on the great feedback.
Thanks once again
Apogee

Bedømt til 5 ud af 5 stjerner

Great experience with customer service

Great experience with customer service. Thank you Yemi for helping me set up the customer portal and showing me how to use it. So helpful and very appreciated.

5. februar 2025
Uopfordret anmeldelse
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Besvarelse fra Apogee Corporation

Hi Jennifer,
Thank you for your feedback and for giving us a 5* review. I'll be sure to pass on the great feedback to Yemi and it's wonderful to hear how Yemi delivers amazing customer service.
Thanks once again
Apogee

Bedømt til 5 ud af 5 stjerner

I am writing to express my sincere…

I am writing to express my sincere appreciation for the exceptional assistance rendered to us by Mr Steve Childs during his recent visit to our care home.

Over the course of two days, Mr Childs provided invaluable support with our new printer installation. His professionalism, expertise, and unwavering dedication were truly commendable. Not only did he demonstrate an impressive level of knowledge, but he also went above and beyond to ensure that the printer was fully operational before concluding his visit.

We are extremely grateful for Mr Childs' outstanding service and his remarkable commitment to resolving the printer issue promptly and efficiently. His contributions have not gone unnoticed, and we are truly impressed by his diligence and customer-focused approach.

Please extend our gratitude to Mr Childs for his exceptional support, and rest assured that his efforts have had a positive impact on our operations. We look forward to any future interactions with your esteemed company based on this positive experience.

31. januar 2025
Uopfordret anmeldelse
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Besvarelse fra Apogee Corporation

Hi Mirela,
Thank you for your feedback and for giving us a 5* review. It's wonderful to hear how Steve Childs delivers amazing customer experience and your continued partnership with Apogee Corporation. I'll be sure to pass on the great feedback.
Thanks once again
Apogee

Bedømt til 5 ud af 5 stjerner

Thank you Netea

A big thank you to Netea who helped us with a mis-delivery of items. It meant we have been unable to use our printer for a couple of days but as soon as I got in touch, she dealt with the problem, ensured we had what we needed, and also opened an investigation with the courier company. This was all done in a polite, professional and friendly way. Always difficult as the fault was not with her but she took the responsibility for sorting out the problem and we are grateful for her help.

29. januar 2025
Uopfordret anmeldelse
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Besvarelse fra Apogee Corporation

Hi John,
Thank you for your feedback and for giving us a 5* review. I'll be sure to pass on the great feedback to Netea and really pleased she has been able to resolve the mis-delivery of items.
Thanks once again,
Apogee

Bedømt til 5 ud af 5 stjerner

Amazing customer service

Wonderful customer service received today from Netea Pop. Extremely helpful, polite and crystal clear explanations.

A real credit to Apogee.

Thanks Netea.

7. januar 2025
Uopfordret anmeldelse
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Besvarelse fra Apogee Corporation

Hi Dean, Thank you for this 5* Review and for letting us know about the great customer experience Netea provided; very much appreciated.

Bedømt til 5 ud af 5 stjerner

Hardworking and conscientious engineer…

Hardworking and conscientious engineer Norman John working at Homerton Healthcare for Apogee Corporation fixing printing and scanning devices, always with a cheerful attitude.

17. december 2024
Uopfordret anmeldelse
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Besvarelse fra Apogee Corporation

Hi Stephen, thank you for leaving us a 5* review. We are thrilled to hear that Norman John is very conscientious and ensuring that you are well looked after; always with a cheery disposition. We are so pleased that you would recommend Apogee!



Bedømt til 5 ud af 5 stjerner

A credit to Apogee

Colin is a credit to Apogee. Always fixes the issues. Polite kind and very understanding.

14. november 2024
Uopfordret anmeldelse
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Besvarelse fra Apogee Corporation

Hi Darral, Thank you for your feedback and for giving us a 5* review. I'll be sure to pass on the great feedback to Colin.
Thanks once again
Sarah Uddin
Director of Customer Success & Experience

Bedømt til 5 ud af 5 stjerner

Our engineer is Colin Samue

Our engineer is Colin Samuel from Apogee. I can honestly say nothing is to much trouble, always there to get us up and running as quickly as possible when a fault occurs. Fully understands the needs of a commercial production print company, and makes every effort to work around our hectic schedule.

13. november 2024
Uopfordret anmeldelse
Apogee Corporation-logo

Besvarelse fra Apogee Corporation

Hi Yitzi, Thank you for your feedback and for giving us a 5* review. I'll be sure to pass on the great feedback to Colin.
Thanks once again
Sarah Uddin
Director of Customer Success & Experience

Bedømt til 5 ud af 5 stjerner

Ria and Nicks exceptional service

Ria and Nick were complete professionals and connected my laptop to the printer seamlessly. I cannot speak highly enough of the service they provided. And all with a friendly smile.

7. november 2024
Uopfordret anmeldelse
Apogee Corporation-logo

Besvarelse fra Apogee Corporation

Hi Kristian, Thank you for your feedback and for giving us a 5* review. I'll be sure to pass on the great feedback to Ria and Nick and look forward to our continued partnership.
Thanks once again
Sarah Uddin
Director of Customer Success & Experience

Bedømt til 5 ud af 5 stjerner

Gold Star for Netea Pop!

A member of your consumables management team went above and beyond to sort our problem of delivery to another client out, we share a building and all our consumables weren't being delivered to us, this young lady went out of her way to help us out and sorted the problem. We have spoken to numerous people within this team over the past 18months who haven't sorted this problem, but Netea has, well done her!

22. oktober 2024
Uopfordret anmeldelse
Apogee Corporation-logo

Besvarelse fra Apogee Corporation

Hi, Thank you for your feedback and for giving us a 5* review. I'll be sure to pass on the great feedback to Netea and really pleased she has been able to resolve the long standing issue.
Thanks once again
Sarah Uddin
Director of Customer Success & Experience

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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