I wish I could leave 10 stars for Dean…
I wish I could leave 10 stars for Dean and the team at Apex.
We contacted Apex because our top-floor uPVC window wasn’t locking properly and was retaining some water. Other suppliers had given us very expensive quotes, including one suggesting new timber windows for an absurd £4,500, with £2,000 for scaffolding alone — even though we knew scaffolding to our second floor costs around £600. We were also told there was no hope of repairing the window.
When Dean came over, he took the time to carefully and thoroughly inspect the window. Within minutes, he identified that a panel had slipped out of its track, put it back into place, applied some silicone spray, and even showed me how to maintain it properly over time.
What could have turned into a very expensive and unnecessary replacement ended up being a simple, honest fix thanks to Dean’s expertise.
If we ever need any window repairs or servicing again, Apex will absolutely be our first choice.
Thank you for being such a decent and honest professional, especially with new homeowners who are still learning the ropes. It’s genuinely appreciated.








