Received a Maisie Midi on a Wednesday, upon opening it the clasp was such poor quality, light weight metal, felt cheap and it had 4 marks/damage. I called Apatchy on the Wednesday afternoon, no answer... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Purchased ‘The Tassel’ in tan and it’s perfect; size of the bag is deceiving, it holds plenty. The colour is a true tan, and looks great against the gold accessories. Quick delivery, well wrappe... Se mere
I have several Apatchy bags which I love! I enjoy changing all the straps over to match outfits etc. However, recently one of my bags had developed an issue. I emailed and shared details of the issue... Se mere
The quality and attention to detail with their products is amazing. I had a defect with my bag and emailed their customer service thinking I could find out where I could buy the missing part. The resp... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Great British designers and makers of bespoke gifts, leather bags and lifestyle accessories. Apatchy London is recognised as one of the leading independent accessory brands in the UK. Our design-led, premium brand produces high-quality leather bags, fine jewellery, and lifestyle accessories. Apatchy London is best known for its accessible pricing, contemporary design, luxury packaging, and exceptional customer service. Apatchy is everyday luxury. Our bags are timeless, impeccably handcrafted, full-grain leather pieces, designed in Great Britain and made in Italy. Apatchy London.com offers 24hr shipping throughout the UK, along with international shipping on a DDP basis (delivered duties paid).
Kontaktoplysninger
40a Springwood Drive, CM7 2YN, Braintree, Storbritannien
- +44 (0)207 101 6741
- info@apatchy.co.uk
- www.apatchy.co.uk
3,5
Middel
30 anmeldelser
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
fantastic
Fantastic company and the bags are so well made. I am normally high end designer but these Apatchy crossbody bags really changed my mind. What is not to love about them.
1. maj 2023
Uopfordret anmeldelse
First class service
First class service. I had a small problem with my bag which was swiftly sorted by the Apatchy team. Communication was brilliant. Thank you so much.
19. april 2023
Uopfordret anmeldelse
Fantastic company and bags!
Fantastic company. I have three of their bags and recently one of the zips came off.
I emailed to let them know and received a brand new bag.
It just makes such a difference when a company value their customers.
Will absolutely buy from them again - their bags are gorgeous.
16. marts 2023
Uopfordret anmeldelse
This review is bittersweet.
This review is bittersweet.
Good news the bag is really beautiful, the quality is stunning.
The bad news, the advertising is simply wrong. The bag is very small, basically a phone bag and very rigid. The photos need to reflect the actual size.
On the whole extremely disappointing.
5. marts 2023
Uopfordret anmeldelse
Besvarelse fra Apatchy London
Thank you for your review.
All our bags feature a lifestyle image to showcase the bag on a model for size reference.
We also list the exact measurements of the bag for you to measure if required. These measurements can be found on the product page for each item.
Visit our Facebook and Instagram page as we run a series of videos showcasing what fits in each style of our bags.
Gorgeous items. Great service.
I love my bag and the accessories. Beautiful, versatile and excellent quality.
17. december 2022
Uopfordret anmeldelse
Simply beautiful products
I looked everywhere for an olive green bag for an outfit for a day event... Came across Apatchy and bought the tassel bag with a wide fabric strap... also comes with a matching bag strap. Its gorgeous I had many comments over the colour and indeed a request from my Mother to buy her one for her birthday.. so I have... I have also bought several Christmas gifts and all of them look and feel beautiful. The quality is exceptional, and the gift wrapping is amazing.. A new go to shop for me..
1. december 2022
Uopfordret anmeldelse
Good quality bag, perfect
I ordered an olive green tassel bag with animal print spare strap. It's a lovely bag, great value, and much stronger structure that keeps its shape than those I've bought elsewhere. I can't complain about the quality, I've used it lots, its as good as new, and had loads of compliments. I'd happily buy from them again.
16. august 2022
Uopfordret anmeldelse
Superb quality
Absolutely love my navy crossbody bag! this bag is superb quality and the service from this company is second to none. I would highly recommend 😊
16. marts 2022
Uopfordret anmeldelse
So sad to be writing this but after…
So sad to be writing this but after just a couple of weeks enjoying my Apatchy bag the strap came off and the zip broke today as well!
I am just so shocked because I take great pride in my handbags and honestly expected better quality than this :-/
Perhaps I was simply unlucky with the quality of mine but given the price tag I won’t be buying a replacement especially because my bag is only a few weeks old got it for my 40th birthday in November 2021.
Sadly cannot recommend :-(
9. januar 2022
Uopfordret anmeldelse
Besvarelse fra Apatchy London
Hi there,
Thank you for your feedback and we are sorry to hear of your disappointment. Apologies for not responding to your review sooner however we use Yotpo as our official review platform - Trust Pilot set this up for us independently and therefore it is not monitored regularly.
We would always advise to contact us if you experience any issues with your purchase so we can try and assist you. I am not able to check the details from the information here but it is my hope that you contacted our customer services department and the issue was resolved to your satisfaction.
Customer service
I ordered 2 hand bags. Delighted with the size of the first order but not the strap. The second bag was too small but liked the strap.
Contacted Apatchy was sent a return label and the money was paid back into my account within the specified time.
I ordered another hand bag and used the discount code I had previously applied. It did not work. Emailed Apatchy and they applied a new code and refunded the discount.
Customer service is second to none.
16. september 2021
Uopfordret anmeldelse
Dette er Trustpilot
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