I am very pleased and satisfied with the care I have received. Liane and Sarah have great personalities and are polite at all visits. Despite considerable personal care being involved, they have treat... Se mere
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Se, hvad kunderne siger
My mum was discharged from hospital with care package with amg. The first time carers were harley and morgan. 2nd time Lisa sharon leah and Wendy. Absolutely amazing. Caring proffessional . Treated mu... Se mere
Virksomheden har svaret
Very disappointing. Poor understanding of food safety. Managed to switch mums freezer off twice and lost all frozen meals. Very rushed visits. Communication was poor. There were a few shining stars am... Se mere
Virksomheden har svaret
Jane, Ella, Margaret and Hasita have been incredibly caring and compassionate with my father's care in the last 10 weeks since his discharge from hospital. We really appreciate all the support we have... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
AMG Nursing & Care Services is a trusted provider of high-quality domiciliary care across the UK, with over 40 years of experience delivering compassionate and nurse-led support. Established in 1985, AMG has built its reputation by tailoring services to meet the individual needs of service users, empowering them to live comfortably, safely, and independently in their own homes. We specialise in a range of care services, including personal care, complex care, palliative care, and live-in support, all delivered by highly skilled and dedicated healthcare professionals. Our team is committed to upholding the highest standards of care, ensuring each service user receives not just assistance, but compassionate companionship. AMG understands the emotional and practical challenges that families face when seeking care for loved ones. That’s why we focus on providing peace of mind through personalised care plans, regular assessments, and ongoing family involvement. We pride ourselves on creating a supportive environment for both service users and their families. Our branches, located across 8 key areas—Burton-on-Trent, Chester, Chesterfield, Crewe, Lincoln, Nottingham, Stone, and Wolverhampton—are staffed by local experts who know their communities well, ensuring responsive and tailored service delivery. We are committed to making a positive difference through excellence, compassion, and reliability.
Kontaktoplysninger
Storbritannien
- www.amgnursing.com
4,3
Fremragende
66 anmeldelser
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
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Don't touch this company
At 8.00 pm on Monday 29 March 2021 I telephoned my sister and we enjoyed a conversation until at 8.15 two AMG carers entered her flat and her bedroom unannounced and grabbed her and tried to make her stand up and walk. The phone remined on in my sister's hand for the next 15 minutes so I heard everything that ensued. My sister protested vigorously, screaming “Put me down” and “Help, Help” at the top of her voice repeatedly. Eventually the phone was cut off. Once the paramedics had left my sister phoned the police, who attended but could not enter the building and therefore contacted paramedics. Paramedics arrived at the flat and gained entry to my sister's flat. They reported to me that her incontinence pad was soaked, the bed was soaked with urine, and the flat smelt strongly of urine. Clearly the “carers” had done nothing regarding my sister's personal hygiene or the state of the bed. The paramedics then removed her back to hospital so that her urinary infection could be further treated. I complained to both the head office and to the Chester branch of AMG but neither place had the courtesy to even acknowledge receipt of the complaint.
12. april 2021
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