Alton Garden Centre Anmeldelser 

398
•
TrustScore 1.5 ud af 5

1,7

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 1 ud af 5 stjerner

So disappointed with the new owners of Alton’s. We purchased some lights to use on our tree this year in December in the sale. The lights we purchased were £30 in the sale so we had great expectations... Se mere

Bedømt til 1 ud af 5 stjerner

The new owners have absolutely ruined this garden centre, the main entrance use to be the statement piece, especially at Christmas. Now it’s awful everything bunched together things are hidden, I won’... Se mere

Bedømt til 1 ud af 5 stjerner

I went there today has we had scene the newly refurbished restaurant and convinced family members it was worth a try. The quality of the food is so poor , when ordering was advised they were only doin... Se mere

Bedømt til 1 ud af 5 stjerner

Visited today, very disappointed in the whole centre and the new restaurant (which did look lovely) the poor girls in the restaurant were understaffed, we had to wait 45 mins for our breakfast!! b... Se mere

Virksomhedsoplysninger

  1. Havecenter

Oplysningerne kommer fra forskellige eksterne kilder

As the largest garden centre in essex, here at Altons we have everything for the essex gardener from garden sundries such as propogation equipment, seeds and tools through to stylish garden furniture and barbecues.


Kontaktoplysninger

1,7

Dårlig

TrustScore 1.5 ud af 5

398 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Har ikke besvaret negative anmeldelser

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

1,7

Alle anmeldelser

(398)

19 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Even through lockdown

Even through lockdown, always helpful and, as always, good value for money

22. oktober 2020
Uopfordret anmeldelse
Alton Garden Centre-logo

Besvarelse fra Alton Garden Centre

Thank you for your feedback, it goes along way!

Bedømt til 5 ud af 5 stjerner

Sparkling Christmas display

We recently took our granddaughter to see the Christmas displays and buy a few trinkets.
The staff were helpful and courteous towards us.

22. oktober 2020
Uopfordret anmeldelse
Alton Garden Centre-logo

Besvarelse fra Alton Garden Centre

We are pleased you enjoyed the Christmas displays! Hopefully, we will see you again soon.

Bedømt til 5 ud af 5 stjerner

Always found you very good

Always found you very good. Even the boss stopped putting up Xmas decorations to cut up a bit of bubble wrap for me. Staff very courteous led by example from the top.

22. oktober 2020
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

A great garden centre to browse around

On a recent visit we wanted some shrubs for our garden, the guy in the hut outside was so helpful and explained all about the shrubs, where to grow them in the garden and suggested other shrubs that would grown nicely with them. He spent a lot of time with us and was so helpful. We will go back to him for advice when we need more plants. We have bought garden table and chairs, a water fountain and plants from Altons this year, I believe in supporting our local businesses. I love the garden centre, the staff are helpful and friendly in this very difficult times. I’m looking forward to visiting the Christmas display.

22. oktober 2020
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Why is the cafe closed ?

The cafe was closed ! It's open at Summerhills, Riverside and Morleys. Why isn't it open at Altons ?

22. oktober 2020
Uopfordret anmeldelse
Alton Garden Centre-logo

Besvarelse fra Alton Garden Centre

Hi there, Im sorry this has disappointed you. Due to how our kitchen is setup, we feel it would not be responsible for us to open at this time, as we cannot stick to the recommended social distancing measures. However we are looking into this to find a solution for early next year.

The Cafe has now been converted into more floor space for our Christmas Pantry, so somewhat food-related still!
Thanks for leaving the feedback, its always good to know how we can improve.

Bedømt til 3 ud af 5 stjerner

Coffee shopCame in for a coffee- no coffee shop

Came in for a coffee- no coffee shop. No notice to advise you had closed it for the duration. Poor show.

22. oktober 2020
Uopfordret anmeldelse
Alton Garden Centre-logo

Besvarelse fra Alton Garden Centre

Hi Jacky,

Thank you for your feedback. We will make sure all signage is very clear and on our website there is a notice to say its closed. Thank you again for your feedback so we can improve.



Bedømt til 5 ud af 5 stjerner

Covers for Canilever Umbrella and…

Covers for Canilever Umbrella and 3-seater Garden Swing
Around 10 years ago I purchased a rattan patio set from Altons and it came with a huge canilever umbrella. Over these years the weather has taken its toll over the cover it came with and after trying to replace it from other sources and failing miserably, I went back to Altons and hey, they got me a much better quality one for just a few pounds more.
The same happened to my Garden Swing cover so I headed straight back to Altons after my previous experience they ordered me one at a great price.
The customer experience with them was so good, why on earth I originally tried to save a few pounds, went elsewhere and was so disappointed with the quality, I really don't know. Well, lesson learnt, everyone you come into contact with at Altons is so knowledgable and attentive, highly recommended.

22. oktober 2020
Uopfordret anmeldelse
Bedømt til 3 ud af 5 stjerner

Not a real garden centre anymore

Too many types of merchandise it has expanded so much there were hardly any plants to buy, which was the reason I was there and other gardening areas had fewer choices too. Very disappointing and I haven’t been back since ( about six months ). Also in the spring lockdown I joined Altons e mail group and have had zero response.

22. oktober 2020
Uopfordret anmeldelse
Alton Garden Centre-logo

Besvarelse fra Alton Garden Centre

Hi Peter,

Thank you for your feedback.
As a garden centre, we of course try to keep our core products, well , at our core!
Im sorry about the lack of plants however there was a national shortage 6 months ago and we were unfortunately let down my our suppliers for this. We have now changed this and made sure we are prepared for this if it was to happen again.

Thanks again for your feedback.

Bedømt til 5 ud af 5 stjerner

Highly recommend

During lockdown, Alton's staff went over and beyond to ensure customers received items for their gardens etc. Nothing was too much trouble and delivered promptly

22. oktober 2020
Uopfordret anmeldelse
Bedømt til 4 ud af 5 stjerner

Valued customer

Great place top quality, shame restaurant was closed .we now use other garden centres that have restaurant facilities .
Checkout was not as friendly as other garden centres.

22. oktober 2020
Uopfordret anmeldelse

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

Læs mere