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Just ridiculous. Does NOT take 7-10 days for results. I'm at day 30 and they are now expecting me to talk to someone for 30 minutes about my "result". I just want the results I PAID FOR. BAIT AND SWITCH!!!!

After ordering fitness DNA analysis, they constantly sent intrusive texts. Once I was informed my results were ready, they did not provide them, but required I set a 30-minute appointment for a phone call with on of their “fitness experts,” who is certainly someone who is going to try to upsell me on something else. I just want my results, which they are holding hostage until I speak with one of their salespeople. I am furious. I suspect I will need to get my credit card replaced because I have a feeling they’ll sign me up for something (without my consent) and charge me more. To be polite, this company lacks transparency, to say the least. I wish I had avoided them entirely.

Worst experience dealing with this company!
I would strongly urge anyone not to participate in any of this company offers.
I purchased a 'Ring" which monitors your sleep progress . In addition, I was told that I must purchase a monthly subscription (which I later learned in my correspondences is a payment plan pay off the ring?? I was told by their rep that all I had to pay was a $100.00 and the additional cost could be cancelled at any time. Ok fine. However after wearing the ring, I ended up with a rash from it and I could no longer wear it. When I sent an email to the customer service dept. stating both 1) I had a bad reaction from the ring 2) I was told I could send the ring back and cancel any months payments.
I was told that I was not allowed to cancel any payments, even after telling them I could no longer wear the ring due to adverse reaction.
After some back and forth, I was told in an email that I could contact them and "they would be happy to assist with the next steps for closing my account". HOWEVER after contacting them the next day to request the next steps to close the account - It was suddenly no longer an option and the "best we can do is offer a $400.00 but I would still be responsible for paying off the remaining balance of the ring payment plan. Again after responding to them asking for the option to close out my account, they responded with a generic statement about how they are here to help me. I have never experience such a difficult and unorganized company.
But clearly this is a company that does not care about their customers or about the health of their customers. I am utterly disgusted with them and will now need to contact my bank to deal with it.

DONT GET IT! I signed up to do the program. I got the ring and it was bulky and sometimes glitchy. While I liked the original dna report, the tips and content were not anything unique. You can get better exercises on other cheaper sites. And you have to commit to 3 years! They told me I had 30 days to return. I’ve been waiting for weeks and still haven’t gotten processing forms. And then got an alert they are going charge me again. I keep messaging them and no response. If they do charge me, I promise they will see legal action!