Akbartravels.us Anmeldelser 

If there was no star i would have clicked , The agency is not upto the mark , their website is not transparent and as a customer i ended up paying for a basic ticket more than a value ticket which would cost lesser actually
The agency does not take accountability about things
I would never recommend tjis to anyone for any travel related requirements

Never buy ticket from akbar travels.
They are the worst team

We had taken Highlights of Europe tour with Akbar travels from May 26th to June 3rd.Horrible experience faced by us.The main drawback is they are working with European Walkers who are their Land partner in Europe.Due to this the guide who came with us had poor knowledge of the places,was giving us details by reading from Wikipedia which we also can do by ourselves.Most of the time was spent in bus journey,hurried us at all tourists spots saying driver has to be back in time.At Vatican we didnt get to see the famous St peters basilica since they had not arranged tickets beforehand.Another major hurdle we faced was in Checkin at hotels which took upto 1hr sometimes.We have travelled with SOTC,STAR tours.never have we faced such an issue.IN TOTAL IT WAS A TOTALLY UNPLANNED ITINERY CAUSING HARDSHIPS FOR THE TRAVELLERS.

Never ever take akbar travels.horrible disatrous trip......no planning

Worst experience had with Akbar travels
We mistakenly trusted this agency and lost money for no reason.
We booked a returned flight from Dxb to Toronto with layover on USA.
Unfortunately when we reached airport we were stopped for not holding US transit visa, when we contacted Akbar travels for help their operator bishnu was very rude to me and instead of apologising he accused me for not checking rules in fact he didn't help us,moreover he told us to send email which was sent already but till now no reply.
We contacted direct airline they agreed to help us but this agency is worst.

Initially i would like to say that it was a mistake from my side to trust Akbar travels (Abu dhabi branch) to apply for UK standard visa. But, they should've told me that they don't have much experience for applying UK visa, instead they asked me to send the documents and proceeded with the application.

Nobody has ever seen such a lengthy rejection letter i received from UK Embassy mentioning i didnt even submit the basic documents which i was supposed to submit during application. I was scared that i would be banned for my future travels. Luckly, i tried with another travel agency and got the visa very easily.

Talking about customer service - Even though i know her name, its not right to mention such details in a public forum.
1. The agent told me that it was my mistake that i was not aware of the required documents which should've been submitted.
2. Agent told the UK Embassy did not inform them about such rules. They should know that the embassies don't call each agency to inform about the regulations.
3. Told me that this was not the first visa rejection they received from UK embassy, which they should've told me before applying so i could've gone for other options and might avoid losing my money.

We all know that it's up to the embassy whether to accept or reject an application. But rejecting due to lack of some basic documents is a total negligence from the travel agent. Literally the embassy had no choice but reject our application due to this, and we came to know about this when we applied for the second time with another agency.

Choose your agents carefully. Check their expertise, history and customer service before trusting them with your money. Hoping that this experience doesn't happen to someone else.

-tom

After booking Ticket Airlines comfirmed the ticket with one missing passenger.when enquired with Akber Travel.Agent Purnima promptly responded and took action and get airlines to reconfirm my tickets including all the passengers .Thanks Purnima and Team Akber Travels.

Please don't go with Akbar Travels. I have booked ticket through akbar travels from COK to MLE. But I met an accident then I requested them to cancel my tickets,. But they denied, they said their cancellation charge is more than my ticket charge.

We went a trip to Azerbaijan on our Christmas holidays and we are back yesterday, Akbar travels Abudhabi was our travel coordinator. we requested for guide and that included in our package but not provided only one day and at 11:00 hrs. They charge for the guide for all 4 days. Akbar travels Abudhabi was not
responding in timely manner. Not given proper itinerary also. The hotels they booked were worst. Too much dusty, carpets are not clean, rooms are smelling badly, no proper air conditioning. It was waste of money and energy.

Worst company ever. They take bookings and then takes hours to get the car

Dear Team .

This mail was in regards of the Baku your arrange by Akbar Travels
It was my 50th birthday n we travel.to.baku unfortunate with Akbar

Feedback is too negative about the incomplete information provided by Mr Pravin

Being in sales team I suppose the responsibility is yours not put load to other departments

1 Distance was too far from.Hotel being saying do.many times we want on city centre
Pls explore very reasonable hotels and good hotels in Nizami Street
2 Flight blunder not inform by whole team the flight tickets were booked by Akbar
Email of Akbar n number too
Nobody inform us being talking to.you all in group that flight is prepone
Instead of 10.30 it was 7.30
Inform by the airport authorities on 24th Nov 23
Our return flight was 26th
No information given to us

Who is bear the expenses of Flight charges due
It's not our fault .Akbar Travels n Team.totally responsible especially Pravin u should have check its your duty to inform
U are the face of Akbar for us
Who.is responsible ?
Pravin this mail is only for you to.know that Azerbaijan Airlines also.provide meals where block.or not u told me messaging no.meals
Again.no information with u
So much information lacking with your staff
N putting responsibility on others is not ypur work.
This is your client ypu have pitch u don't inform client correctly about Airlines, Lunch Dinner sideseen hotels in correct way
This shows the incompetent way of work.Pravim.

Lunch Dinner till 30 mannat or set menu whatever u give inform.us when we taking tour from.you

No where mention.in mail.
Just voucher given 4 days prior
We needed to beg Driver to show us side seen

The Driver not knowing English
Lot of language problem
In Voucher u mention English speaking...where was that Driver
Ur agency in Baku not at all up to.mark
The Car was very dirty not clean since 6 days we were in the car
Driver only showing the places where entry by given by Akbar
What about sideseen mention in.the tour details
Never stops cars to that sideseen we are ready for entry to.do.
We should to beg for water
No water on 1st day n.last 2 days 9n the day the New Driver came
Lunch mostly at 5 pm in evening

The Overall experience of Akbar Travels was pathetic
Never advise
Just incompetent person in Akbar Travels I advise ...better learn n then pitch clients
After spending do.much what's the use when the Travels have all incomplete information

Regards
Swati

Sent from Yahoo Mail on Android

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Very pathetic service from Akbar travels. the agent Rahim is not responding on my several chasers on whatsapp. I do not have any option to attach screenshot here otherwise i would have attached the same as a proof of no response from the agent.

I will never recommend Akbar travels to anyone.

It was a great experience with Akbar travels, Miss kamala and Mr. Omkar both helped us in getting affordable tickets for Ireland and moreover when our baggages were delayed from Paris to Dublin, they helped me a lot in tracing it and claiming the money from airlingus. So, I recommend Akbar travels to everyone.

Worst travel Agency..Don’t ever book anything through them. It's a fraud agency. I applied job seeker visa they were not able to process and claim that they will refund my money in 2-3 days and it’s been almost 20 days, everytime they say give us 1-2 days more. Poor executive service, less experienced staff.

akbartravels.com is the worst travel agency full of liars and cheaters. Especially Bhakti Khedekar who made mistake with my UAE visa form which caused me to change plans and cost me alot of money and damages. She avoids phone calls as she made a mistake in the UAE visa form. BOYCOTT Akbar Travels!

Have been in touch with them for a South Korea visa. The knowledge so far has been great. Following up with them till end.

One of the most trusted travel brands!! The experience has been nothing short of Great!!! All the best team Akbar!!

Excellent and always willing to help!!!! Helped my mum and cousin during their French visa process. Especially Gretchen & Blandina are lovely to speak to and helped them until the end of the process.

Took wrong date for travel and i missed my flight due to visa validity date of my child. Worst ticket booking experience. Please Make sure that the ticket purchased is matching with the date customer preferred.I paid Rs 68000 to reschedule my flight date for airlines due to this. I will never trust Akbar Travels anymore.

First the flight booking procedure for Mumbai to Bangalore was very easy. When I had to cancel Akbar Travels understood my problem and helped me get refund in the promised time. Very much reliable services.