After my last review about not replying to my email Duncan from customer service quickly sorted my order out and I received it today.You are a. star Duncan thank you so much.Five star plus. Kind Reg... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
This company has become my new go to site for airsoft gun. They stock many guns you can’t get elsewhere. They have great prices & fantastic customer service. When I’ve had questions they’ve answered t... Se mere
If it was possible to give more than 5 stars I would. These guys have been going strong for years now. They were always great, but if anything they've got better (quite possibly the only thing i... Se mere
Your customer service representative Dukin at Airsoftworld in Scotland was extremely helpful and patient in assisting me with my first International order and provide me with the information to comple... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Airsoft World are a wholesale distributor of airsoft sports products, bb guns and all associated parts and accessories. Airsoft World have one of the most professional technical advice and gun repair departments in the industry.
Kontaktoplysninger
4 Main Street, KY4 8AJ, Crossgates, Storbritannien
- 0333 3449 555
- sales@airsoftworld.net
- www.airsoftworld.net
4,7
Fremragende
2 t anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 60 % af deres negative anmeldelser
Det tager typisk over 1 måned at svare
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
impressive fast delivery
They actually had the product I was looking for at same price as the competition (out of stock). Impressive fast delivery (better than the stores I usually buy from).
5. december 2024
Uopfordret anmeldelse
Besvarelse fra Airsoft World
Thanks for the feedback! We do try our best and where possible, get goods out the same day. Just glad the courier also did their part in getting it to you so speedily!
Always easy to deal with and prompt…
Always easy to deal with and prompt dispatch
21. november 2024
Uopfordret anmeldelse
Easy to purchase the items I wanted and…
Easy to purchase the items I wanted and they arrived in double quick time - can't fault it
Thank you
28. november 2024
Uopfordret anmeldelse
Sell broken goods and customer services…
Sell broken goods and customer services have the attitude of ‘yea well sorry but not bothered’
Edit: if the information provided wasn’t wrong I’m sure my experience would’ve been better. However, the fact remains the same. I was sold broken goods (nothing to do with a co2 capsule testing. Faulty trigger mech. Very easily discovered has the product been tested. Clearly not.) misinformed about where to send the item resulting in it being destroyed. No excuse really is there
21. september 2024
Uopfordret anmeldelse
Besvarelse fra Airsoft World
Hi Connor,
Looking at your Support Ticket (#136088), you have been more than a little frugal with the facts.
You purchased from us at a show and it appears the goods were faulty, so we opened a return for you to get it back. This is unfortunate as had it been bought from our store/website, everything is checked prior to dispatch. However at shows, we are not even allowed to load in a CO2 caplet!
Unfortunately the RMA email did have the wrong return address (now updated) however this should have meant a delay in us receiving the goods only, as it would be returned back to you.
As you shipped via Royal Mail who do not accept this type of goods, it was scanned and Royal Mail destroyed the package as the goods violated their T&Cs for shipping.
We did everything to acknowledge the fault and arrange to get it back for repair/replacement however as Royal Mail destroyed it, there was indeed nothing we could do.
My apologies if you believe we have done something wrong other than an incorrect address, however in this instance we would advise never shipping these type of goods with Royal Mail. We don't even offer that option on our website for this reason.
Regards,
Airsoft World
Just received my second order from…
Just received my second order from Airsoft World. Fast delivery. Ordered Friday and received Monday. Really pleased with my purchase. Very well packaged. Amazing products. Great Service from Duncan yet again. Thanks Again.
18. november 2024
Uopfordret anmeldelse
First timers
Son, nephew and brother had a great experience at the site as first timers. Marshals were very easy going and really helpful. Very knowledgeable and were great at giving tips and advice on getting our own equipment. Would highly recommend this site.
10. november 2024
Uopfordret anmeldelse
Ordered a PPS K98 on the Thursday just…
Ordered a PPS K98 on the Thursday just after 9am, it was shipped before midday and arrived at me the next morning which was very much appreciated. I am very happy with my purchase, was well informed on progress and cant fault the service I received. Well recommended!!
14. november 2024
Uopfordret anmeldelse
Superb airsoft supplier
I've used this company since it was airsoft Scotland, I've never had a bad experience. I paid for standard delivery and it came next day. Great value for money and stock list.
14. november 2024
Uopfordret anmeldelse
Never received
Hello
Part never received.
Not a single help to get refund or send another one by shipping cie
Told me they will investigate at GLS and now they are ghostinh me since a month
1* because it can’t be 0
15. oktober 2024
Uopfordret anmeldelse
Great customer service
Great customer service, helped with a small problem with my purchase sorted it out for me. Definitely will be ordering from airsoft world again.
9. november 2024
Uopfordret anmeldelse
Very poor customer service
Very poor customer service. Order placed on 9th of October 2024 AirsoftWorld branch Slovenija. Just got info that the package will be shipped. The only contacts are for scottish HQ. Since then , I was not able to get the update after several emails, I got just one response after one week saying that they will contact slovenian branch office. I also called them , haven't received any update at all.
9. oktober 2024
Uopfordret anmeldelse
Straight forward no nonsense…
Straight forward no nonsense transaction always works out positively.
30. oktober 2024
Uopfordret anmeldelse
Trusted supplier
Great purchase and good service, I had a minor issue which was easily resolved, would definitely recommend as a repeat customer
24. oktober 2024
Uopfordret anmeldelse
Besvarelse fra Airsoft World
Hi and thanks for the feedback!
Our website will automatically add the option for free shipping as long as:
1. The goods value before shipping exceeds £150
2. There are no "Dangerous Goods" as these are excluded from free shipping
3. It is to mainland UK
4. You select the free shipping option when selecting your delivery options
At the top of any of our web pages it does advise "*exclusions apply" and under Shipping & Delivery in our T&Cs: https://www.airsoftworld.net/customer-service#shipping
As you haven't included any information, we cannot check on a specific account however I am confident that no order has been penalised or not offered Free Shipping when available. I am also unable to check our support tickets without more information however as of this time, we have 11 unanswered and none are regarding free shipping.
Regards,
Airsoft World
Great service
30. oktober 2024
Uopfordret anmeldelse
Don't know some of the lower reviews…
Don't know some of the lower reviews came from I had nothing but positive experience with Airsoft world quality stuff amazing prices already ordered from them again top work guys 👏🏻👏🏻👏🏻
12. oktober 2024
Uopfordret anmeldelse
Super fast delivery
Super fast delivery, very happy, no problems at all
18. oktober 2024
Uopfordret anmeldelse
Great airsoft supplier
They might not stock everything, but when they have what you need, they are simple to use and buy from, have quick delivery, and have a trustworthy website.
16. oktober 2024
Uopfordret anmeldelse
Very fast delivery
Very fast delivery, great customer information
14. oktober 2024
Uopfordret anmeldelse
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