Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
We are a specialist building products and contract moulding company. Airflow has been established in the south of England since 1972. We work closely with our customers developing products to their exacting requirements we have expanded our contract moulding and product development over the last few year as well as producing our own range of building products. The environment is important to us and the need to maintain competitive pricing, Airflow sees this as something we can use hand in hand and recycle not only 95% of our own waste plastic but also work with local companies and scout groups to gather materials and raising monies for good causes. Our team albeit small have mostly worked for the company for a long time and thus care about the development and progress we have and continue to make
15 Queensway, Stem lane Industrial Estate, BH25 5NN, Hampshire, Storbritannien
3,8
2 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Bloody love their invincible buckets, broke one the other day, or so I thought, was demolishing a wall and it fell over onto it and bent the bottom In, after a kick it popped back out again. Should be called the supper bucket
Besvarelse fra Airflow Vent
Hi John,
Thank you for the "Super" review. I'm afraid it'll take more than that to destroy the invincible!
Have a great day,
Max
I have ordered a terracotta colour ventilation covers through their website. It says the delivery is only 2-3 days but I received them 21 days after my order. Their delivery system is really problematic.
Once I got them I realized that it is not the product I have ordered. The colour should be terracotta but it was white. When I tell them, the colour is wrong, they told me this is the only colour they can send.
I have tried to fit them but the quality of the material they have used is not good and the products dimensions are not in the tolerances. I couldint fit them to my walls.
Finally I have decided to return the items and send them an e-mail. They turned me back and stated that they will cut 30% from the amount as an administrational and handling charges. It was 60£ order. Meanwhile they wanted me to send the package back on my own cost. In conlcusion, it will cost me around 30£ to get this unsatisfactory product and service. I would never recommend this company to anyone.
Besvarelse fra Airflow Vent
We thank you for taking the time to express your views on our company and can only apologise that our policies are not to your liking. We wanted to take a moment and address your statement, point by point to avoid any miscommunication.
The delay in delivery was due to misplacement of package by the carrier, as goods were despatched on the date intended for delivery the following day, therefore out of our control. As soon as it was brought to our attention by yourself some two weeks after despatch, that the package had not been received, we launched a formal investigation with the carriers used. This was quickly turned around and package located by carrier and resent.
The goods supplied were that of those requested via an online submission from our website. Where on the same webpage both the product data (including free area and colour information) and an image were located. No direct contact was made by yourself to query the colour and/or purpose of this product. Therefore, if incorrect product was purchased this was of no fault to Airflow.
It has been mentioned in your Trust Pilot statement that you have “tried to fit them”, although all submission we have received directly indicated that these have not been attempted to be fitted. I am therefore unsure which statement is correct. In all correspondence between Airflow and yourself there has not been any mention of a quality issue of product, only that a brick cap was required and you had ordered a through wall vent.
As a manufacture we are not required to take returns for mis ordered items, however to assist and as a gesture of good will, we offered to accept these back for a small re-handling charge to help cover overhead costs.
We are an honourable small family company and when in a position of error, we would rectify, however we will not and do not except bullying and threatening tactics.
Therefore, stand by our statement and our policy
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.
