Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

I was having an issue with my credit card machine and Ajibola contacted me,explained my situation and he had sorted everything withing 10/15minutes. He was so helpful

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

I rang looking for a new clover machine and Danna brought me through the process. She very promptly sent all forms to me and followed up with a mail explaining what would happen next. I phoned toda... Se mere

Bedømt til 5 ud af 5 stjerner

My experience with AIB.havw always been cordial.Depending 9n the person you are dealing with.I find now very difficult as most are working from home,there dows not seem to be any communication.However... Se mere

Bedømt til 5 ud af 5 stjerner

My experience was great. I was dealing with Megan Duff who was very helpful, she fielded a lot of questions and did so in a pleasant, friendly manner and also replied in a prompt fashion. This Clover... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Betalingskortbehandling

Skrevet af virksomheden

AIB Merchant Services is one of Ireland’s largest providers of payment solutions. We process millions of payments every day, and deal with every major credit and debit card accepting payments in every channel we can.


Kontaktoplysninger

4,5

Fremragende

TrustScore 4.5 ud af 5

97 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har ikke besvaret negative anmeldelser

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 1 ud af 5 stjerner

SCAM

SCAM ! I was a victim of a fraud/scam from a company named Myprotravel. Two weeks ago AIB promised me to have my 79 euro back and asked me to ring back today but today they said it's not their problem and it was not a scam ! I AM AN AIB CUSTOMER FOR MORE THAN 20 YEARS !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!1

27. marts 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

I was having an issue with my credit…

I was having an issue with my credit card machine and Ajibola contacted me,explained my situation and he had sorted everything withing 10/15minutes. He was so helpful

6. marts 2026
Uopfordret anmeldelse
AIB Merchant Services-logo

Besvarelse fra AIB Merchant Services

Thank you for the fantastic 5‑star review, Patrick!
We’re really glad to hear that Aji was able to jump in quickly, explain the issue clearly, and get everything sorted for you within minutes. It’s great to know his support made such a positive difference.
If you ever run into anything else or need a hand in the future, we’re always here to help!

Bedømt til 5 ud af 5 stjerner

Easy to deal with Merchant Services Guy…

Easy to deal with Merchant Services Guy (Ajibola Sule) answered all my questions

27. februar 2026
Uopfordret anmeldelse
AIB Merchant Services-logo

Besvarelse fra AIB Merchant Services

Thank you for the 5‑star review, Mike!
We’re delighted to hear that Aji was easy to deal with and able to answer all your questions. We really appreciate you taking the time to share your experience.
If you ever need anything else, we’re here to help!

Bedømt til 5 ud af 5 stjerner

Prompt and comprehensive engagement…

Prompt and comprehensive engagement with good follow up email and phone call

24. februar 2026
Uopfordret anmeldelse
AIB Merchant Services-logo

Besvarelse fra AIB Merchant Services

Thank you so much for the 5‑star review, Kathleen!
We’re really pleased to hear that you found our engagement prompt and comprehensive, and that the follow‑up by email and phone was helpful. Your feedback means a lot to us.
If you ever need anything further, we’re always here to help!

Bedømt til 5 ud af 5 stjerner

Clarisse Cherubini dealt with my issue…

Clarisse Cherubini dealt with my issue and resolved things immediately. Thank you

18. februar 2026
Uopfordret anmeldelse
AIB Merchant Services-logo

Besvarelse fra AIB Merchant Services

Thank you so much for the 5‑star review, Rory!
We’re delighted to hear that Clarisse was able to resolve your issue straight away. Your feedback means a lot, and we’re glad the experience was a smooth one.
If you ever need anything else, we’re always here to help!

Bedømt til 4 ud af 5 stjerner

Dealt with Megan Duff who was very…

Dealt with Megan Duff who was very efficient and so pleasant. Always emailed/called back straight away. Ordered a new device and it was delivered within 2 working days, with no hassle.

17. februar 2026
Uopfordret anmeldelse
AIB Merchant Services-logo

Besvarelse fra AIB Merchant Services

Thank you so much for your feedback!
We’re delighted to hear that Megan provided such efficient and pleasant support throughout your journey. It’s great to know that her prompt communication and quick turnaround made the process smooth for you, and we’re glad your new device arrived without any hassle.
If there’s anything more we can do to turn your experience into a 5‑star one, we’d love to hear from you. Thanks again for choosing us!

Bedømt til 5 ud af 5 stjerner

Charisse made transfer so easy

Charisse was so professional and everything went very smooth and she checked in with all the time to check all was ok

9. februar 2026
Uopfordret anmeldelse
AIB Merchant Services-logo

Besvarelse fra AIB Merchant Services

Hi Lisa,
Thank you for your lovely feedback! We’re delighted to hear that Charisse made the transfer process so smooth and was professional and attentive throughout. It’s great to know her regular check-ins helped ensure everything was okay. We’ll make sure your comments reach her—it will mean a lot!
Please don’t hesitate to reach out if you need assistance again.

Bedømt til 5 ud af 5 stjerner

Company Byron Willow Taverns Ltd

Company
Byron Willow Taverns Ltd
Aji was extremely helpful on dealing with us regarding the visa machines
Kind regards
Rhonda Savage Director

6. februar 2026
Uopfordret anmeldelse
AIB Merchant Services-logo

Besvarelse fra AIB Merchant Services

Hi Rhonda,
Thank you for your kind feedback and for taking the time to share your experience on behalf of Byron Willow Taverns Ltd. We’re delighted to hear that Aji was extremely helpful in assisting with your Visa machines. We’ll make sure your comments reach him—it will mean a lot!
Please don’t hesitate to reach out if you need assistance again.

Bedømt til 5 ud af 5 stjerner

clear instructions

5. februar 2026
Uopfordret anmeldelse
AIB Merchant Services-logo

Besvarelse fra AIB Merchant Services

Hi Grainne,
Thank you for your review! We’re delighted to hear that you received clear instructions and had a positive experience with us.
Please don’t hesitate to reach out if you need assistance again.

Bedømt til 5 ud af 5 stjerner

fantastic service and so helpful

Clarisse Cherubini was so helpful and informative when assisting me with upgrading my card machine. She explained everything clearly and made the process stress-free. Really appreciate her support

4. februar 2026
Uopfordret anmeldelse
AIB Merchant Services-logo

Besvarelse fra AIB Merchant Services

Hi David,
Thank you for your kind feedback! We’re delighted to hear that Clarisse was so helpful and informative when assisting with your card machine upgrade. It’s great to know she explained everything clearly and made the process stress‑free. We’ll be sure to share your appreciation with her—it will mean a lot!
Please don’t hesitate to reach out if you need assistance again.

Bedømt til 5 ud af 5 stjerner

Excellent experience

My experience was great. I was dealing with Megan Duff who was very helpful, she fielded a lot of questions and did so in a pleasant, friendly manner and also replied in a prompt fashion. This Clover system is new to us but we feel like we have help just an email away.

29. januar 2026
Uopfordret anmeldelse
AIB Merchant Services-logo

Besvarelse fra AIB Merchant Services

Hi Susan,
Thank you for your wonderful feedback! We’re delighted to hear that you had such a positive experience and that Megan was so helpful, friendly, and prompt in answering all your questions. It’s great to know the Clover system is new for you but that you already feel supported—that’s exactly what we aim for. We’ll be sure to share your kind words with Megan.
Please don’t hesitate to reach out if you need assistance again.

Bedømt til 5 ud af 5 stjerner

Always a pleasure dealing with Ajibola…

Always a pleasure dealing with Ajibola Sule.

6. januar 2026
Uopfordret anmeldelse
AIB Merchant Services-logo

Besvarelse fra AIB Merchant Services

Hi Maria,
Thank you for your kind feedback! We’re delighted to hear that it’s always a pleasure dealing with Aji. We’ll make sure your comments reach him—it will mean a lot!
Please don’t hesitate to reach out if you need assistance again.

Bedømt til 5 ud af 5 stjerner

Good

Ajibola from AIB Merchant Services was extremely helpful and very quick in getting back to me and helping with all queries and setting up the machines. It made the transition very smooth.

6. januar 2026
Uopfordret anmeldelse
AIB Merchant Services-logo

Besvarelse fra AIB Merchant Services

Hi Michela,
Thank you for your kind feedback! We’re delighted to hear that Aji was extremely helpful and quick in assisting with your queries and setting up the machines. It’s great to know he made the transition smooth for you. We’ll make sure your comments reach him—it will mean a lot!
Please don’t hesitate to reach out if you need assistance again.

Bedømt til 5 ud af 5 stjerner

Prompt and efficient responses

Clarisse Cherubini has been an excellent support and was always on hand to answer my queries promptly and efficiently.

12. december 2025
Uopfordret anmeldelse
AIB Merchant Services-logo

Besvarelse fra AIB Merchant Services

Hi Diana,
Thank you so much for your wonderful feedback! We’re delighted to hear that Clarisse was able to provide prompt and efficient support and answer your queries quickly. We’ll be sure to share your kind words with her—it will mean a lot!
Please don't hesitate to reach out if you ever need assistance again.

Bedømt til 5 ud af 5 stjerner

Really efficient

Really efficient, professional and genuinely helpful.

11. december 2025
Uopfordret anmeldelse
AIB Merchant Services-logo

Besvarelse fra AIB Merchant Services

Hi Matha,
Thank you for sharing your feedback! We’re thrilled to hear you found our service efficient, professional, and genuinely helpful. Your kind words mean a lot to us.
Please don’t hesitate to reach out if you ever need assistance again.

Bedømt til 5 ud af 5 stjerner

I had a seamless transfer from my old…

I had a seamless transfer from my old merchant ID to my new one thanks to Colm Harmon from AIB Merchant services. Nothing I asked was of any trouble to him and he helped me through step by step with the process.

9. december 2025
Uopfordret anmeldelse
AIB Merchant Services-logo

Besvarelse fra AIB Merchant Services

Hi Francis,
Thank you for taking the time to share your experience! We’re delighted to hear that Colm made your transfer seamless and guided you through the process step by step. We’ll make sure your kind words reach him—it will mean a lot!
Please don’t hesitate to reach out if you ever need assistance again.

Bedømt til 5 ud af 5 stjerner

Clarisse was excellent

Clarisse was excellent, came in after a very difficult dealings with not being able to change bank account. Clarrise was helpful, professional and got the job done, thus saving the company a customer as we were intending on closing the account due to the length in which it was taking us to change our account.

9. december 2025
Uopfordret anmeldelse
AIB Merchant Services-logo

Besvarelse fra AIB Merchant Services

Hi Paula,
Thank you for sharing your experience with us! We’re so pleased to hear that Clarisse was able to step in and resolve the issue quickly and professionally. It’s great to know her support helped turn things around and keep your business with us—we truly appreciate your loyalty. We’ll make sure your kind words reach her—it will mean a lot!
Please don’t hesitate to reach out if you ever need assistance again.

Bedømt til 5 ud af 5 stjerner

Clarisse was very helpful from the…

Clarisse was very helpful from the start with the change over of devices the merchant ID'S which madee the process very easy.

1. december 2025
Uopfordret anmeldelse
AIB Merchant Services-logo

Besvarelse fra AIB Merchant Services

Hi Lynda,
Thank you for your kind feedback! We’re delighted to hear that Clarisse was so helpful and made the changeover process easy for you. We’ll be sure to share your comments with her—it will mean a lot!
Please don’t hesitate to reach out if you ever need assistance again.

Bedømt til 5 ud af 5 stjerner

Excellent customer service

Excellent customer service. Clarisse answered questions clearly, was very detailed, Patient, Pleasant and Proactive.

3. december 2025
Uopfordret anmeldelse
AIB Merchant Services-logo

Besvarelse fra AIB Merchant Services

Hi Zara,
Thank you for your wonderful feedback! We’re delighted to hear that Clarisse provided excellent customer service and was detailed, patient, pleasant, and proactive throughout. We’ll make sure your kind words reach her—it will mean a lot!
Please don’t hesitate to reach out if you ever need assistance again.

Bedømt til 5 ud af 5 stjerner

Clarisse Cherubini provided great…

Clarisse Cherubini provided great service and took care of my query very professionally.

3. december 2025
Uopfordret anmeldelse
AIB Merchant Services-logo

Besvarelse fra AIB Merchant Services

Hi Killian,
Thank you for your kind feedback! We’re delighted to hear that Clarisse provided great service and handled your query so professionally. We’ll make sure your comments reach her—it will mean a lot!
Please don’t hesitate to reach out if you ever need assistance again.

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

Læs mere