AG Jeans Anmeldelser 91

Carrier delivered my order to the wrong address and when I reached out to AG Jeans they were very, very helpful. They got right on it and contacted the carrier then sent a replacement order the next day. I was worried about losing $ and time since my husband bought the pants for a trip next week. So grateful for their amazing customer service!

I had the experience of dealing with the customer service team behind the AG brand and was pleasantly surprised at how professional and nice they were. I was a few days late to send back my return and reached out to customer service and they emailed me back within 24 hours and once I confirmed they pants were in original form I was emailed back a return label. They were on top of it.

I purchased a pair of AG Prima cigarette crop jeans from the outlet, online, assuming they were the same AG Prima cigarette crop jeans that I had purchased full price a few months earlier from the full price website. ( I like them so much, I was happy to find another pair on sale). I was disappointed when I received them as they do not fit the same and the fabric is inferior. Writing a review here because, interestingly, not able to review this purchase on AG outlet site. Wonder why they don’t let you review your purchases?

I bought some of their products at my local Nordstrom. Loved the fit and the quality. Now that I know what I like I can order online.
I needed customer service for the first time recently and they came through for me exactly as you would hope.

So responsive! Great customer service and support. Thanks so much for helping me.

First off, I love AG jeans. I think they have the BEST wash in the jean world. They have so much personality. I ordered the wrong size in my jeans and within 2 hrs. they got back to me, and they had fixed it for me. Most places say oh sorry it is already in processing, which I find always hard to believe. But AG did not and now I don't have to do the hassle of returning the wrong size. Thank you, AG, for great CS

Excellent quality, great brand. Phenomenal customer service. Highly recommended.

I'm very happy with most of my purchases from AG Jeans, and if I wasn't happy it was only because the style wasn't right for me. I love their quality and the quick shipping. I recently had an issue printing a return label and Customer Service was quick to step up and email me a label which I was able to print. Will always be a loyal customer.

Well besides the great sales prices and the super speedy shipping ; what really stood out was the amazing customer service ! I must have sent 3 or 4 emails with questions and got fast and informative answers ! Please start shipping to Canada 🙏🙏🙏🙏

I messed up my shipping order address and I reached out to them within 12 hours. They had it corrected and saved me a tremendous headache. They are wonderful people.

I saw that my order was going to the incorrect address. Customer service immediately changed the address so I wouldn’t have any issues. I also just love the fit of the jeans. AG are my go to jeans. I own about a dozen pairs.

I love AG jeans! They're the softest & most comfortable! Their customer service is also top notch - so quick to respond and so helpful.

Never did this before but I would like to tell you that I was very satisfy with this company A.G. Jeans .
We don’t have them in Trois Rivières Qc Canada
Very good service and fast service
They took care of my inquiry quikly
Richard

Ordered a pair of pull on jeans for full price. I sized up but they were still way too tight so I exchanged them for a larger size. Meanwhile, before I received the new pair, the jeans went on sale for a significantly lower price. I wrote to Customer Support and they immediately honored the sale price and refunded me the difference. I expect to like the jeans in the larger size.

I’ve been a fan of AG jeans for years. I recently ordered a pair and didn’t realize I had listed the wrong delivery address until after I submitted the order. I contacted customer service via email and they corrected the shipping address immediately. Thank you AG!

These are the best pants, and the support team is excellent. Great design, great fabrics, great people.

Helpful customer service and great products. Unreliable sizing but it’s ok.

AG Jean Co. has shortened their low rise angel jeans and do not offer longs. It is so frustrating and I will never shop with them again. I was a devoted customer for years and then they altered length with no other options. They are far from dependable and far from reliable.

By far the most frustrating jeans merchandise. Inaccurate sizing and ridiculous return policy. Terrible customer service.

I am writing to express my significant disappointment with a recent order. I've been a long-time customer and have noticed a decline in the quality of your clothing. I recently ordered two pairs of shorts via your catalog, which unfortunately did not fit well. I returned these unworn items, and tracking shows they were delivered to your facility on May 27th.

Despite this, I have yet to receive my refund. I have attempted to contact your customer service at the provided number, but have been unable to reach anyone. I would like to know when I can expect my refund to be processed?