aestheticrecord.com Anmeldelser 

Worst EMR company ever and Ashley Dean, which is their manager is even worse. You know she would basically say yeah. Go to someone else. We don't care and instead of saying oh where's the problem. Let me see how I fix it. I mean I can tell you straight up. These people don't care. They don't even have customer service number. That's how pathetic they are and they think that they're going to be able to retain people in the future. I mean I guarantee that some you know someone else makes a better software and just that their price has competed with customer service and you can literally make more money than they can. People like Ashley Dean are the reasons why a company like aesthetic records is going down and you can see it. The biggest complaint is customer service and if this lady's in charge of it it is because of her. The reviews are all bad everywhere. This proves that the owner or the people above don't even read and reviews because they don't care so if I if I were you go with another EMR company that's going to listen to you. You want to take your feedback. Understand your concerns when you need help and be there for you guys. These people are not those people they hide behind a freaking email. I'm thinking that they have all the you know when they have certain amount of revenue coming in. That's the problem. I think people should start missing alternative to them and buy them out of business because people like that impatient now have taken advantage of doctors and doctors seem to start learning that there are better systems out there and better people out there

⭐ Do Not Use This Company – Unprofessional and Frustrating Experience

We’ve spent over $2,000 with Aesthetic Record, and our experience has been extremely disappointing. It took two months for our data to be uploaded and three weeks to fix an e-prescribe connection that was initially linked to the wrong provider—a serious HIPAA compliance concern.

The checkout process is overly complicated, often requiring 15–20 steps, and still showing a $0 total unless manually corrected. Their gift-card system is not compatible with other platforms, and support frequently fails to provide real solutions, redirecting us to generic training links instead.

Meetings are often mismanaged—Zoom links are not sent, and staff then shift blame to the client. The overall lack of accountability and repeated gaslighting behavior from staff is unacceptable.

After months of delays, errors, and excuses, we strongly advise avoiding this company at all costs.

I was so excited for this platform UNTIL I signed up for it and was nickel and dimed. To start you must pay a $200 sign up fee that gets you absolutely nothing. Aesthetic Record states it is for you to have access to their learning platform however that is a total scam as well. Once you pay the $200 account set up fee then you are told you really should buy their $200 training. Yup, that's right they built this intricate system that you must now pay to figure out how to use. I was so upset by this as the $200 account set up fee was already much more than any other platform. It took me a while to train myself and get the hang of things. The system is not intuitive at all. PLUS they nickel and dime you to death. $10 fee here, $10 fee there...Its ridiculous. I wish I would have done more research before committing so much time and money to this platform. From one medical aesthetician to the other SAVE YOUR MONEY AND GO ELSEWHERE.