Aesthetically You Anmeldelser 

I am writing to formally raise serious concerns regarding both the outcome of my recent Sculptra treatment at your clinic and the way my concerns have since been handled.

As previously documented, I have experienced significant adverse effects following the procedure, which I have clearly illustrated with photographic evidence. Despite this, your team has repeatedly insisted that the treatment “went well,” a claim that is simply not supported by the reality of my condition. This level of denial is not only dismissive but deeply unprofessional.

Furthermore, I must address two additional and unacceptable issues -

1. False Claims About Communication: I was told that a phone call took place to discuss my concerns. This is categorically untrue—no such call occurred. Falsifying communication undermines any trust I had in your clinic’s integrity and accountability.

2. Irresponsible Recommendations: Shockingly, when I reported the visible and distressing results of the initial procedure, I was advised to undergo more of the same treatment—the very substance that caused the disfigurement—in an apparent attempt to “correct” the outcome. This recommendation is not only medically questionable but borders on reckless.

This companies handling of this situation reflects a serious failure in patient care, transparency, and ethical responsibility. I am requesting an immediate and honest response explaining how you intend to address this situation, along with a clear outline of what corrective action you are prepared to take.

I am now escalating this matter through appropriate external channels, including formal complaints to regulatory bodies, seeking independent medical advice and sharing my experience publicly to help others avoid similar harm.

I have visited Michelle at the clinic a few times in the last few months and every time has been a lovely experience.
I have had treatments for facial asymmetry and despite still being a work in progress I am over the moon with the results and Michelle’s passion to continue tweaking for the best results while explaining everything to me thoroughly. I noticed a huge difference only after my first time and the results continue to get better and better!

Fantastic clinic, friendly, welcoming and above all professional , knowledgeable and experienced. Michelle explains every procedure and will recommend treatments if asked, I would not trust any other clinic, try it you will not be disappointed

Fabulous, friendly and professional. All the team are amazing. I have been coming to Michelle for years, she gives great advice and only recommends what you need.I wouldn't trust anyone else with my treatments.

Michelle was so lovely made me feel comfortable explaining everything to me will be getting my treatment there thank you so much so looking forward to coming back

I would highly recommend Aesthetically You, for all your treatmenst. I had an appointment yesterday 25/02/25 with Michelle, as always Michelle made me feel a ease, her knowledge and expertise is exceptional. I have been a customer since 2018 and I would not go anywhere else for my treatments, I am always happy with the results, everyone comments on how good I look which is all down to Michelle and her tweaks

Incredible professional friendly service. The environment was clean and tidy. Punctual treatment with great results. Really helpful staff. Would use this venue again.

I booked online for clearlift as I thought that’s what would be beneficial for my skin. When I went to my appointment my skin was very angry, red, really dry, dehydrated and irritated ( I thought the clearlift would help)
After speaking with Holly she recommended a facial instead and explained how it would help my skin concerns . She was very knowledgeable, patient and explained things in detail. The facial was lovely and relaxing ( I felt like a pampered princess haha) I didn’t expect to see or feel any results straight away but my skin looked so much better, healthier/fresher, felt hydrated and soft instead of rough. I’m so glad this was recommended. I have booked for another facial in a few weeks. I think the “less is more” approach is 100% correct, I’ve always thought that the more intense a treatment is, the better the result and from my experience now that’s not always the case. I wanted to buy some products to use at home for maximum benefit and I was recommended things that would help my skin the most, I wouldn’t have a clue. I also had polynuctide for my under eyes (hollowness) and the results are amazing. I wouldn't go anywhere else (I travel over 2 hours) I can’t wait for my next visit . Thank you Michelle and Holly Xx

Michelle gives excellent advice with my skin concerns and never lets me do anything unnecessary. She offers solutions and I trust her advice implicitly. The AY team are extremely professional and helpful. I always look forward to going and I wouldn’t trust anyone else with my treatments. Thank you!

Amazing service, been coming to see Michelle since 2019 and I absolutely over the moon with her work she has boosted my confidence so much I get so many compliments.. will always come to see her every year without fail .. I could not highly recommend enough.. thank you so much you are wonderful and so caring, from the moment you walk into your appointment you are well looked after

Amy is always friendly and very thorough. She goes above and beyond in every appointment to understand what you are looking to achieve and how best to get there. Really pleased with the results.

I've returned to this service after many years because I moved out of the area. I’m so happy to be back in the safe hands of Michelle's expertise. She is addressing all the bad practices, as she has always been the one I trust to make me feel great about myself when it comes to aesthetics.

Very welcoming clean calm environment, met with Hollie who was overall amazing! Spoken to me thoroughly about the facial and was provisional and polite thank you so much!

Staff always friendly, relaxing environment and fully trust advise given.

Always a warm welcome and a pleasant experience. Amy is attentive and knowledgeable, thank you.

Michelle and the team are knowledgeable, friendly and the clinic is stunning. Michelle did my Botox and Sculptra, approx 2 weeks ago, today I got ID for a garden trowel, I’m 38 in June, I was completely stunned as iv not been ID for years, I’m absolutely made up! Thank you for my tweaks which are helping me to age perfectly but not look “done”.

Michelle is so professional and just amazing at what she does I would never go anywhere else painless and makes you feel so comfortable

Michelle is a complete magician! So delighted with the results of Sculptra, Botox and a little lip filler. At 57 my skin was aging and lost its firmness. I also had issues with drooping of my face due to a mini stroke which has now been completely rectified by Michelle’s expertise! I am completely amazed and now look so much younger yet all very natural, Michelle is passionate about keeping things looking ‘not too done’ and subtle yet the results are outstanding. I live in Wiltshire yet travel up to this salon in Liverpool as the whole team are so professional and friendly. I cannot recommend Michelle highly enough and her team of staff really make you feel so welcome.
Simply the BEST and Michelle is the most incredible aesthetician I have ever come across. I believe this is the best salon in the UK for treatments and professional care.

Michelle’s super professional, calm and outs you at ease.
Treatment was so good and results are amazing 24 hours later. Thoroughly recommend this….

From the moment you arrive the team are brilliant. Michelle takes you through the procedure and makes sure you are comfortable and at your ease.
She is a an exceptional practitioner and I would highly recommend. The results of her treatments are excellent.