Excellent communication
The customer communication on shipping was excellent! I didn't expect it to take as long as it did but the communication helped me know they hadn't forgotten.
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
The customer communication on shipping was excellent! I didn't expect it to take as long as it did but the communication helped me know they hadn't forgotten.
Package arrived promptly. Looks like good quality seeds. Well-priced.
I’m thrilled that this is AMERICAN MADE and has helpful planting instructions - in ENGLISH! And has contact info for help.
I also ordered Rare Hosta Seeds that were supposedly from Ireland but mailed from the US. They didn't sprout and I emailed to get my money back. The highest they say they will return is $13 but I paid $55.54 total.It is a scam from China with agents in the US and other counrties. It has taken me this long since I tried various methods to get the seeds to sprout.
It’s a SCAM. Do not order from this company, because they will steal your money. I ordered some flower seeds for $39, but they charged me $51; they claimed it was a system error, which I don't believe. Suspecting a scam anyway, I canceled the order in accordance with their return policy, which stated that they would issue a full refund if the order was canceled before they processed and shipped the product. They replied to my email acknowledging the cancellation, but then shipped the order anyway (they said so, but I don't know if that is true because I haven't received anything yet) and refused to issue a refund, claiming it had already been sent. Also, the product advertisement claimed that it shipped from within the United States, which was false—it actually ships from China. If you call their customer service number (which has a Chinese area code), the call keeps dropping and never connects. Do not buy from them; it is a SCAM. I lost $51 and time doing claims.
Do not order from this company! Everything they promise, from the "fast refunds" to the "money-back guarantee" is a complete lie. When you receive your order, it even includes a paper stating: "after sales guaranteed we provide comprehensive after sale service ensuring customers have no worries." This couldn't be further from the truth. On March 1st, I purchased two bras for $43.97. They immediately tried to charge me $56.19. Only after I complained did they claim "additional charges were accidentally added" and reversed the overpayment. The products look nothing like the advertisements. They are cheap, poorly made, and don’t function as described. Their size guide is useless. Even after sizing down from a Large to a Medium, the item was still too big.
When I contacted their "24/7 customer after-sales support" and provided all requested photos of the packaging and labels, their response was insulting: "returns or exchanges aren’t feasible right now, might you consider passing the item to someone who could use it? As a gesture of goodwill, we’d like to offer compensation of $3 to make up for the inconvenience." What kind of "money-back guarantee" or "fast refund" policy is that? They refuse to stand by their product or their word. Save your money and shop elsewhere.
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.