Used AC Wilgar since we were left without heating, hot water and options by British Gas. We called up Wilgar’s and they sorted us out super quick and we’ve always been impressed with there service eve... Se mere
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Se, hvad kunderne siger
I have used A C Wilgar recently both for new boiler and aircon unit installation. The service has been outstanding. Firstly, the quote for the work was prompt, accurate and gave us confidence that th... Se mere
Virksomheden har svaret
Excellent installation and service. The whole operation from quote to completion was seamless, the installation was clean and tidy and the house was left as found with all disturbed areas made good. T... Se mere
Virksomheden har svaret
Sue keeping me up to date with service availability. Michael Taylor for his prompt and efficient service of my boiler, together with respecting my property. Thanks to both.
Virksomhedsoplysninger
- Gasinstallationsservice
- også i
- Airconditionservice
- Kedel- og opvarmningstjeneste
- Leverandør af airconditionanlæg
- Varmeentreprenør
- VVS-installatør
Skrevet af virksomheden
Why use A.C.Wilgar? It is not just because we are the most awarded plumbing & heating company in the UK, or have some of the most loyal and satisfied customers. We are a company that takes pride in our staff and the integrity and quality of our work. Unlike almost all other heating installers we employ all our engineers in-house as PAYE staff. This means that we have no sub-contract labour, which means no hidden costs to be passed onto our customers. We are also annually audited by two independent quality control bodies. With no financial gain to our engineers to rush your installation and with our stringent quality control checks in place, you are guaranteed the highest quality of service, delivery, installation and after care. We have branches in Orpington and Beckenham and offer a full plumbing, heating and cooling service within the North Kent and South London areas.
Kontaktoplysninger
Unit 1, The Metro Centre, BR5 2BE, Orpington, Storbritannien
- 01689891011
- enquiries@acwilgar.co.uk
- www.acwilgar.co.uk
4,9
Fremragende
5 t anmeldelser
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Great service
Great service, thank you. Engineer was experienced , very pleasant and helpful.
23. juni 2026
Besvarelse fra A.C. Wilgar Heating & Cooling
Thank you so much for your 5-star review. We’re delighted to hear you received great service and that our engineer was experienced, pleasant, and helpful. We really appreciate your feedback.
-Eve Dowden
Service Administrator
Same day service
Same day service on a reported boiler issue; and fully resolved within another day. Annual contract is not cheap, but you get what you pay for. Good service.
22. juni 2026
Besvarelse fra A.C. Wilgar Heating & Cooling
Thank you so much for your 5-star review. We’re pleased we could respond to your boiler issue the same day and have everything fully resolved by the next day. We understand an annual contract is an investment, so it’s great to hear you feel the service delivered good value. We really appreciate your feedback.
-Eve Dowden
Service Administrator
Engineer fine; office systems not perfect
The Engineer was fine. Only problem is that the Wilgar office kept sending us email reminders that our service was due, even though we had phoned to confirm that it was booked.
23. juni 2026
Besvarelse fra A.C. Wilgar Heating & Cooling
Thank you for your 4-star review. We’re pleased to hear that the engineer was fine, and we appreciate your feedback regarding the reminder emails.
Please accept our apologies for any confusion or inconvenience caused. We’ll take this on board and review our reminder process to help avoid this happening again in future. We hope that next time we are able to offer you a 5-star experience.
-Eve Dowden
Service Administrator
Problem with pressure release valve…
Problem with pressure release valve which had to be replaced. Prompt appointment confirmed within a couple of days of request; eng attended within confirmed timescale. Problem satisfactorily rectified. Thank you.
23. juni 2026
Besvarelse fra A.C. Wilgar Heating & Cooling
Thank you for your 5-star review. We’re pleased to hear that your appointment was arranged promptly, that our engineer attended within the confirmed timescale, and that the pressure release valve issue was satisfactorily resolved.
We really appreciate your feedback.
-Eve Dowden
Service Administrator
Reliable & efficent for annual boiler servicing.
Well organised, very good communication, great engineers.
23. juni 2026
Besvarelse fra A.C. Wilgar Heating & Cooling
Thank you for your 5-star review. We’re delighted to hear that you found everything well organised, with very good communication and great engineers.
-Eve Dowden
Service Administrator
very happy to recommend Wilgar
From our first meeting at home with Billy Wilgar to the installation by Andy, Gary and Connor everything was very efficient.
The estimate for our aircon units was with us the day after the survey, with installation 3 weeks later, just in time for this heatwave.
We are so pleased with the efficiency, look and fit of the units.
The engineers were great, and left everything clean and tidy. The electrical company they used were super efficient.
Everything was done in one day, as promised.
I have had a couple of queries, which were handled by Sue in the office, very efficiently
19. juni 2026
Besvarelse fra A.C. Wilgar Heating & Cooling
Thank you for your wonderful 5-star review. We’re delighted to hear that everything went smoothly from your initial meeting with Billy through to the installation by Andy, Gary and Connor.
It’s great to know you were pleased with the efficiency, look and fit of your new aircon units, and that the team left everything clean and tidy. We’ll also be sure to pass your kind comments on to Sue and everyone involved.
We really appreciate your feedback and are so pleased we could get everything completed in time for the heatwave.
-Eve Dowden
Service Administrator
Great staff
Reese messaged he was en route, turned up on time and was very pleasant and professional
23. juni 2026
Besvarelse fra A.C. Wilgar Heating & Cooling
Thank you for your 5-star review. We’re pleased to hear that Reece kept you updated, arrived on time, and was pleasant and professional throughout.
-Eve Dowden
Service Administrator
Annual boiler service
Annual boiler service was completed in a timely and efficient manner
23. juni 2026
Besvarelse fra A.C. Wilgar Heating & Cooling
Thank you for your 5-star review. We’re pleased to hear that your annual boiler service was completed in a timely and efficient manner.
We really appreciate your feedback.
-Eve Dowden
Service Administrator
Besvarelse fra A.C. Wilgar Heating & Cooling
Thank you for your 5-star review. We’re really pleased to hear you found us reliable and felt our service offered good value. We truly appreciate your feedback and your support.
-Eve Dowden
Service Administrator
Top Gas
Your service people are always polite and on time.
A pleasure doing business with you.
16. juni 2026
Besvarelse fra A.C. Wilgar Heating & Cooling
Thank you so much for your kind words and 5-star review. We’re delighted to hear that our team has been polite, punctual, and a pleasure to work with. We truly appreciate your business and look forward to helping you again in the future.
-Eve Dowden
Service Administrator
Besvarelse fra A.C. Wilgar Heating & Cooling
Thank you for your 5-star review. We’re so pleased to hear that you were highly impressed with our engineers. We really appreciate your kind feedback and your custom.
-Eve Dowden
Service Administrator
Besvarelse fra A.C. Wilgar Heating & Cooling
Thank you for your 5-star review. We’re pleased to hear everything was straightforward and trouble-free. We really appreciate your feedback.
-Eve Dowden
Service Administrator
Besvarelse fra A.C. Wilgar Heating & Cooling
Thank you for your 5-star review. We’re glad to hear our engineer arrived promptly and provided a friendly, hassle-free service. We really appreciate your feedback.
-Eve Dowden
Service Administrator
Besvarelse fra A.C. Wilgar Heating & Cooling
Thank you for your brilliant 5-star review! We’re delighted to hear you’re happy with our service as always, and we really appreciate your continued support.
-Eve Dowden
Service Administrator
Besvarelse fra A.C. Wilgar Heating & Cooling
Thank you for the 5-star review! We’re pleased to hear the engineer completed the job efficiently and thoroughly. We really appreciate your feedback.
-Eve Dowden
Service Administrator
Service carried out to support warranty…
Service carried out to support warranty - everything checked thoroughly and questions re carbon monoxide alarm answered.
8. juni 2026
Besvarelse fra A.C. Wilgar Heating & Cooling
Thank you for the 5-star review. We’re really pleased to hear you were happy with the warranty support visit, and that everything was checked thoroughly. It’s great to know we could also answer your questions about the carbon monoxide alarm.
-Eve Dowden
Service Administrator
Its a pleasure to leave you 5 Stars... Thank you All
Jack Fleet and his assistant Kian did so much to make my daughter feel at ease with this entire process of removing the old and installing the new combi boiler. Jack explained things as the work progressed and it was over and done in a few hours ....There was no need to worry with this excellent team Thank you its a pleasure to leave you 5 stars !
10. juni 2026
Besvarelse fra A.C. Wilgar Heating & Cooling
Thank you so much for your lovely 5-star review. We’re delighted to hear that Jack Fleet and Kian helped put your daughter at ease throughout the boiler replacement. It’s great to know Jack kept everything clearly explained as the work progressed and that the installation was completed smoothly in just a few hours.
We really appreciate your kind words and your recommendation. I’ll be sure to pass your thanks on to Jack and Kian.
-Eve Dowden
Service Administrator
Good job!
Efficient booking process by knowledgeable staff. Work carried out by a friendly , efficient, tidy engineer, who instilled trust. Good service all round.
5. juni 2026
Besvarelse fra A.C. Wilgar Heating & Cooling
Thank you for your fantastic 5-star review. We’re delighted to hear that the booking process was efficient and that our staff were knowledgeable and helpful.
It’s also great to know the engineer was friendly, tidy, and inspired confidence while carrying out the work. We really appreciate your kind words and are pleased you received good service all round.
-Eve Dowden
Service Administrator
Three visits….
Unfortunately it took three engineer visits to sort out a problem with our three port valve. Everything is now working properly.
8. juni 2026
Besvarelse fra A.C. Wilgar Heating & Cooling
Thank you for your feedback. We’re sorry it took three engineer visits to resolve the issue with your three port valve, and we appreciate how frustrating that must have been.
We’re pleased everything is now working properly, but we’ll also take your comments on board to help improve our diagnosis and repair process for future visits.
Thank you for your patience and for choosing us, we hope that we are able to provide you with a 5-star service in the future.
-Eve Dowden
Service Administrator
Excellent service as always
You sent us Jack Fleet. That says it all. He’s efficient, polite and technically competent. Same again next year please!
8. juni 2026
Besvarelse fra A.C. Wilgar Heating & Cooling
Thank you so much for your fantastic 5-star review. We’re delighted to hear your kind words about Jack — efficient, polite and technically competent is exactly the standard we aim for. We’ll be very happy to help again next year!
-Eve Dowden
Service Administrator
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