I can't fault the customer service from Acorn in Crewe. Alex made the whole experience easy and smooth and I had my new car within a week. Highly recommend.
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Excellent service throughout. From the first tentative expression of interest in a Kia, through the test drive and collection of our new car yesterday, Richard was helpful, friendly, and supportive.... Se mere
Virksomheden har svaret
Richard Dixon and the service team are all very familiar with our requirements in terms of our choice of car and servicing. This car will be the 5th car we have purchased from Richard - 4 of the being... Se mere
Virksomheden har svaret
I just wanted to write a review following a really positive experience with Acorn Motor Group Kia in Crewe Cheshire. We found the dealer - and specifically Holly Quigley, their Sales Representat... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
More than an Automotive group We are a trusted dealership network with a long history, providing all the advice and assistance you need if you’re looking for a new or used car. We are proud to be associated with the UK’s fastest-growing car marques, offering a great selection of models to view and drive from Kia, and MG including the New Kia Electric Range and New Electric Vans. We also represent the iconic Ford, Mitsubishi, Citroen & Suzuki brands as Approved Service & MOT Centres. Did you also know we have Leasing Hubs at Warrington, Macclesfield, Crewe, Burntwood, and St Helens, our Leasing Experts are always on hand for you if you would like to discuss any future Car or Van Leasing requirements, whether that is for a Business or Personal Lease we can look at all these for you. We also operate one of the Largest Kia Rental businesses in the country across all of our sites for all your Rental needs, be it business or personal. Why not contact us now and see how we can help with your motoring needs.
Kontaktoplysninger
Marshfield Bank, CW2 8UY, Crewe, UK, Storbritannien
- 01270507490
4,8
Fremragende
535 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
They had scratched our new car
They had scratched our new car. It was taken in for warranty check as to why the coolant was slightly low, to find out if there was a leak. Informed me that the whole door panel had to be sprayed so they are not doing it. The service woman told us that she will order touch up paint and that we had to touch this up ourselves. The red touch up paint never arrived. Said they could do nothing as the service manager was off. When we asked Holly, she suggested that we might have done this ourselves which is wholly untrue. Never take it to them again. The person who did it whilst in Acorn garage would know in his heart of hearts that he had done it and we do not know how he can sleep at night. Shocking. The scratches were too deep for a simple touch up.
25. juni 2024
Uopfordret anmeldelse
Besvarelse fra Acorn Motor Group - Acorn Kia Crewe
Hi there, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. If you would be willing, we would like to have you contact our manager at 01270 507490 to discuss this matter. Alternatively e mail customercare@acorn-group.co.uk. Thank you and we look forward to hearing from you.
Alex Cooper
Alex Cooper, Fantastic service from start to finish thank you for finding me the right deal
24. juni 2025
Uopfordret anmeldelse
Besvarelse fra Acorn Motor Group - Acorn Kia Crewe
Hello Michael , we are so pleased you enjoyed your visit to Acorn Kia Crewe. , thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you found Alex and our team welcoming and professional during your visit to Acorn. reviews like this give us motivation and help us ensure we provide high-quality care. Please don't hesitate to reach out if there's anything additional we can do for you. We sincerely thank you for your business. We do hope we can be of assistance in the future. Take care and have a great day.
Best wishes
Acorn Kia Crewe
Really good all round service
Really good all round service. Clear communication and efficient
30. maj 2025
Besvarelse fra Acorn Motor Group - Acorn Kia Crewe
Hello , we appreciate you taking the time to leave us this feedback. Our team at the reception desk works hard to provide exceptional service to all of our customers. We strive for 100% satisfaction, and it is great to see you had such a positive experience at Acorn Kia Crewe. Please don't hesitate to reach out if there's anything additional we can do for you. We hope to be of service to you again in the future. Take care and have a great day.
Best wishes,
Acorn Kia Crewe
Besvarelse fra Acorn Motor Group - Acorn Kia Crewe
Hello , we appreciate you taking the time to leave us this feedback. Our team at the reception desk works hard to provide exceptional service to all of our customers. We truly appreciate your recognition and are glad you had a great experience. Feel free to reach out to us if you need anything. We hope to be of service to you again in the future. Take care and have a great day.
Best wishes
Acorn Kia Crewe
Good experience
Holly was so helpful and patient I knew what I wanted and she did her best to ensure I got it and kept me updated
22. juni 2025
Uopfordret anmeldelse
Besvarelse fra Acorn Motor Group - Acorn Kia Crewe
Hello Michelle , we are so pleased you enjoyed your visit to Acorn Kia Crewe. Thank you for taking the time to leave a review for us. We're happy we could meet your expectations. Thanks for your praise and kind comments about Holly and our team. it's experiences like yours that really keep us motivated. Please don't hesitate to reach out if there's anything additional we can do for you. We sincerely thank you for your business. We're looking forward to your next visit with us. Take care and have a great day.
Best wishes
Acorn Kia Crewe
very pleasant experience all staff very…
very pleasant experience all staff very friendly and helpful
18. juni 2025
Besvarelse fra Acorn Motor Group - Acorn Kia Crewe
Hello Mrs - Shufflebotham, we appreciate you taking the time to leave us this feedback. Our team at the reception desk works hard to provide exceptional service to all of our customers. We truly appreciate your recognition and are glad you had a great experience. Feel free to reach out to us if you need anything. We hope to be of service to you again in the future. Take care and have a great day.
Best wishes
Acorn Kia Crewe
Staff were very helpful
Staff were very helpful, didn’t receive a phone call to tell me the car was ready but they said they had tried to ring me but could not connect call, car was cleaned and valeted, over all happy with service received
17. juni 2025
Besvarelse fra Acorn Motor Group - Acorn Kia Crewe
Hello Kay, we appreciate you taking the time to leave us this feedback. Our team at the reception desk works hard to provide exceptional service to all of our customers. We truly appreciate your recognition and are glad you had a great experience. Feel free to reach out to us if you need anything. We hope to be of service to you again in the future. Take care and have a great day.
Best wishes
Acorn Kia Crewe
Best service…
Never pushy and always give the best advice and the best aftercare.
14. juni 2025
Uopfordret anmeldelse
Besvarelse fra Acorn Motor Group - Acorn Kia Crewe
Hello Zoe, we appreciate you taking the time to leave us this feedback. It's our pleasure to provide helpful advice , Our team works hard to provide exceptional service to all of our customers. We truly appreciate your recognition and are glad you had a great experience. Feel free to reach out to us if you need anything. We hope to be of service to you again in the future. Take care and have a great day.
Best wishes
Acorn Kia Crewe
No pressure no hassle
No pressure no hassle. Extremely quick and trouble free process thanks to Elliot.
12. juni 2025
Uopfordret anmeldelse
Besvarelse fra Acorn Motor Group - Acorn Kia Crewe
Hello Lee , we are so pleased you enjoyed your visit to Acorn Kia Crewe. we're happy you found Elliot to be so supportive during your experience. it's experiences like yours that really keep us motivated. If you have any further questions, please give us a call. We're always happy to help. We're looking forward to your next visit with us to collect your new car. Take care and have a great day.
Best wishes
Acorn Kia Crewe
Great service
Great service, very helpful and polite staff.(Holly was a angle). Not pushie with the optional extras which made making decisions easy. Would highly recommend using them again.
31. maj 2025
Uopfordret anmeldelse
Besvarelse fra Acorn Motor Group - Acorn Kia Crewe
Hello Richard , we are so pleased you enjoyed your visit to Acorn Kia Crewe. Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you found Holly and our team welcoming and professional during your visit. Your positive feedback is greatly appreciated and motivates us to continue providing excellent service to all our customers. Reviews like this give us motivation and help us ensure we provide high-quality care. If you have any further questions, please give us a call. We're always happy to help. We sincerely thank you for your business. Thanks again for the recommendation take care and have a great day.
Best wishes
Acorn Kia Crewe
Purchase of used Kia vehicle
Richard was very friendly and informative and the test drive time was generous
4. juni 2025
Uopfordret anmeldelse
Besvarelse fra Acorn Motor Group - Acorn Kia Crewe
Hello Lynne , we are so pleased you enjoyed your visit to Acorn Kia Crewe. Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you found our team welcoming and professional during your visit to Acorn . Your positive feedback is greatly appreciated and motivates us to continue providing excellent service to all our customers. it's experiences like yours that really keep us motivated. If you have any further questions, please give us a call. We're always happy to help. We do hope we can be of assistance in the future. Take care and enjoy your new car. Have a wonderful day.
Best wishes
Acorn Kia Crewe
Staff thankyou becka
Staff . A car .my car was sorted so quickly . I really trust them
13. juni 2025
Besvarelse fra Acorn Motor Group - Acorn Kia Crewe
Kathleen, we are so pleased you enjoyed your visit to Acorn Kia Crewe. we appreciate you taking the time to leave us this feedback. Our team at the reception desk works hard to provide exceptional service to all of our customers. We truly appreciate your recognition and are glad you had a great experience. Feel free to reach out to us if you need anything. We hope to be of service to you again in the future. Take care and have a great day.
Best wishes
Acorn Kia Crewe
Really good service
Excellent service really helpful and no pressure
12. juni 2025
Uopfordret anmeldelse
Besvarelse fra Acorn Motor Group - Acorn Kia Crewe
Hello Darren , we are so pleased you enjoyed your visit to Acorn Kia Crewe. thank you for sharing your positive experience. Thanks for your praise and kind comments about our team. We strive for 100% satisfaction, and it is great to see you had such a positive experience . If you have any further questions, please give us a call. We're always happy to help. We're looking forward to your next visit with us to collect your new car. take care and have a great day.
Best wishes
Acorn Kia Crewe
accident assessment…
I needed an accident assessment following a bump on the motorway.
I had to have a vehicle assessment for which I paid £25. There was nothing to report and I sat for 90 minutes. Apparently the valet team had gone to lunch so it took a while longer than expected.
11. juni 2025
Besvarelse fra Acorn Motor Group - Acorn Kia Crewe
Hi there, thank you for taking the time to leave us feedback about your experience with us. We always strive to provide top quality service to every guest and are disappointed to hear that your experience here at Acorn Kia Crewe had some points which you have raised. We take all our customers feedback very seriously, and your comments have been passed onto our management team. in order that they may follow this up. We do hope to be of assistance to you in the future. Thank you again for leaving us feedback. Kind Regards.
Besvarelse fra Acorn Motor Group - Acorn Kia Crewe
Hello Meesha , we are disappointed to see your low star rating. We always strive to provide top quality service to every guest and are disappointed to hear that your experience here at Acorn Kia Crewe had some points which you have raised. We take all our customers feedback very seriously, and your comments have been passed onto our management team who i believe have reached out to you regarding this issue. If you are willing if you could contact the site or e mail customercare@acorn-group.co.uk. We look forward to hearing from you.
Comprehensive well documented service
Comprehensive well documented service. Pulled out the stops to do it whilst I waited, which was much appreciated.
10. juni 2025
Besvarelse fra Acorn Motor Group - Acorn Kia Crewe
Hello Heather , we appreciate you taking the time to leave us this feedback. Our team at the reception desk works hard to provide exceptional service to all of our customers. We truly appreciate your recognition and are glad you had a great experience. Feel free to reach out to us if you need anything. We hope to be of service to you again in the future. Take care and have a great day.
Best wishes
Acorn Kia Crewe
5* service from Holly
After a near miss experience with another dealer we visited Acorn Crewe to purchase an EV3. We dealt with Holly who was nothing short of fantastic. There was no sales pressure, she answered all of our questions and made the whole process super easy and an absolute pleasure. Holly you are amazing at your job and a credit to Acorn and to Kia. Thank you for everything
9. juni 2025
Uopfordret anmeldelse
Besvarelse fra Acorn Motor Group - Acorn Kia Crewe
Hi There , we are so pleased you enjoyed your visit to Acorn Kia Crewe. Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you found Holly and our team welcoming and professional during your visit . Your positive feedback is greatly appreciated and motivates us to continue providing excellent service to all our customers. Reviews like this give us motivation and help us ensure we provide high-quality care. If you have any further questions, please give us a call. We're always happy to help. Thank you again for letting our team know how we did. We look forward to helping again in the future. Take care and enjoy your new car. Have a great day.
Best wishes
Acorn Kia Crewe
Great service and staff
3. juni 2025
Besvarelse fra Acorn Motor Group - Acorn Kia Crewe
Hello Tim , we appreciate you taking the time to leave us this feedback. Our team at the reception desk works hard to provide exceptional service to all of our customers. We truly appreciate your recognition and are glad you had a great experience. Feel free to reach out to us if you need anything. We hope to be of service to you again in the future. Take care and have a great day.
Best wishes
Acorn Kia Crewe
Car’s first service
Very impressive explained what was happening and how long it would take
5. juni 2025
Besvarelse fra Acorn Motor Group - Acorn Kia Crewe
Hello June , we appreciate you taking the time to leave us this feedback. Our team at the reception desk works hard to provide exceptional service to all of our customers. We truly appreciate your recognition and are glad you had a great experience. Feel free to reach out to us if you need anything . We hope to be of service to you again in the future. Take care and have a great day.
Best wishes
Acorn Kia Crewe
Easiest purchase of a car I've ever…
Easiest purchase of a car I've ever had. Alex was friendly, not pushy and was clearly an expert. The price and services offered were first class.
30. maj 2025
Uopfordret anmeldelse
Besvarelse fra Acorn Motor Group - Acorn Kia Crewe
Hello Rob , we are so pleased you enjoyed your visit to Acorn Kia Crewe. We are thrilled to hear that you found Alex and our team welcoming and professional during your visit . Your positive feedback is greatly appreciated and motivates us to continue providing excellent service to all our customers. Please don't hesitate to reach out if there's anything additional we can do for you. We're looking forward to your next visit with us to collect your new car. Take care and have a great day.
Best wishes
Acorn Kia Crewe
Dette er Trustpilot
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