Prior to IRIS buying this company, everything was fine. Simple. But functional and working great. Including Customer Service. Now, it is a FAILURE!! They introduced a separate module where employees c... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Just like the others have said, horrible customer service once the onboarding process has finished. Call the toll free number and you are instructed to leave a voicemail or create a support ticket. Me... Se mere
I have been using these firm for than 10 years. I had some issues before but the most recent issue lead to this review. We had an issue with one account for direct deposit, that was fraudulent. Inste... Se mere
Terrible since IRIS took over. They have insane amount of 'extra' fees, professional fee's and automatic inflation adjustments to your prices. Their customer service is a joke, you can never get anyon... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Since 2000, AccountantsWorld has been a leader in cloud software for professional accountants. By bringing control of accounting and payroll services back to accountants, we help accountants strengthen their client relationships and raise their profits. Today, AccountantsWorld offers a complete suite of professional accountant-centric cloud software for accounting, payroll processing, document management, client portals, after-the-fact payroll and practice management. AccountantsWorld never sells its products or services directly to accountants' clients. For more information about any of AccountantsWorld's cloud-based software, please visit www.accountantsworld.com or call 1-844-393-6127.
Kontaktoplysninger
140 Fell Court, 11788, Hauppauge
- 1-888-999-1366
- marketing@accountantsworld.com
- www.accountantsworld.com
1,5
Dårlig
151 anmeldelser
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Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Cindy helped get me to where I needed…
Cindy helped get me to where I needed to get to for resolution.
6. november 2019
Uopfordret anmeldelse
Cindy was very helpful in helping with…
Cindy was very helpful in helping with our renewal.
4. november 2019
Uopfordret anmeldelse
A Great company with great support and…
A Great company with great support and sales!
30. oktober 2019
Uopfordret anmeldelse
Best Solution for CPA firm In house!
We use Payroll Relief for our firms payroll solution. I tested a handful of other products before deciding on Accounts World. Cindy Odell was very helpful in going over our option, and we are a big fan of the capabilities that the software has!
18. oktober 2019
Uopfordret anmeldelse
Great Payroll and Support
Great Payroll and Support, highly recommended
4. oktober 2019
Uopfordret anmeldelse
Good Customer Service
We can access Reports very easy and quickly.
Customer Service is always helpful.
1. oktober 2019
Uopfordret anmeldelse
Accounting Power Client Satisfaction
One of our clients, who does the accounting, when asked by her business partner if she wanted to go back to using Quickbooks, responded: "Why would I wan't to do that?"
27. september 2019
Uopfordret anmeldelse
Support staff very helpful
Carol & Justin were very helpful and listened to what we needed. The 3 of us worked through the situation and they helped me to understand what needed done. AccountantsWorld has two excellent IT support personnel. Thanks to them our situation and problems were resolved!
24. september 2019
Uopfordret anmeldelse
Best Accounting Product
19. september 2019
Uopfordret anmeldelse
Most all areas are great
Most all areas are great. The interface changes are difficult -and I would love to see a two stub option on the checks so we wouldn't have to print paper stubs. The report sets should pull up both sets instead of having to go back and pull up the other set. In tax payments, would love to have a note area so we could remember later why we had to record and manually pay a tax etc. The help screens need to match the new interface.
18. september 2019
Uopfordret anmeldelse
We have used this company for years
We have used this company for years, they recently "updated" their suite. Every time they update, they break more than they fix. Support isn't supportive, and we have had massive billing issues with this company. Would not recommend to any business.
17. september 2019
Uopfordret anmeldelse
Super Service
11. september 2019
Uopfordret anmeldelse
For over 10 years I've been an…
For over 10 years I've been an AccountantsWorld client and I love it! The integration between payroll and the general ledger is excellent, uploading client data is easy, the cloud cabinet is efficient, 1099s are easy, and client relations is second to none!
Great job, AccountantsWorld, and here's to many more years of great products and services!
10. september 2019
Uopfordret anmeldelse
Mostly good.
As a new payroll service provider, we've needed lots of support the first year. Mostly it's been good, but sometimes uneven. I've had excellent support reps, able to definitively answer questions, and then one or two others that are more hesitant.
Also get frustrated when there's a long wait, only to be followed with a message, 'leave a message, we'll call you back.' That just doesn't work for me!
Availability of chat support is also uneven.
27. august 2019
Uopfordret anmeldelse
We have been with Accountant's World…
We have been with Accountant's World for a few months now and they have been very attentive when it comes to our questions and are always willing to help.
15. august 2019
Uopfordret anmeldelse
Website
I have been utilizing the website very satisfactorily for over 10 years
29. juli 2019
Uopfordret anmeldelse
Very user friendly software.
9. juli 2019
Uopfordret anmeldelse
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