Title: Don't book hotels through AA Vacations — no help when things go wrong I booked my hotel (Domine) through American Airlines Vacations, thinking it would be safer than booking directly... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I have to admit it was comforting reading the other reviews for AAdvantage Hotels -- I wasn't the only person screwed by them! I usually book hotels direct or through American Express but decided to... Se mere
Will never use AA Hotels (aadvantagehotels) again. I thought it would be a smoother experience using AA Hotels when I booked my American Airlines flight, but it was a shake-down-run-around exper... Se mere
First hotel booked, never received my points. Second hotel booked, received my points but the hotel, even after I told them it was a prepaid reservation, charged my cc for a different amount than wha... Se mere
1,3
Dårlig
63 anmeldelser
Ingen anmeldelsesinvitationer registreret
Denne virksomhed har ikke inviteret sine kunder til at skrive anmeldelser, så anmeldelserne er muligvis ikke repræsentative
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Do not EVER book with them
Do not EVER book with them, this is a terrible agency. I cancelled my reservation prior to arrival date due to a death in my family member, they didn’t convey it to the hotel partner agency but simply tell their partner agency change of travel plan. My booking is non-refundable so partner agency has every right to deny refund. I asked for the email or message proof they cannot provide but rather said they made a phone call!!!! Who made phone calls for hotel booking these days?!!!! Clearly a lie. They don’t book directly with hotels but use partner agency and cannot tell them who they are… clearly use a ghost agency as an excuse when they try to rid you off.
I made several phone calls and each time they kept arguing with me and never give me the proof that they inform funeral reason for cancellation and now they said I didn’t tell them the funeral reason when I cancel and want me to prove to them?! I did this on their website so lesson learned do screen captures when cancel with a reason.
Please do not EVER use them!!!!!!!
26. januar 2024
Uopfordret anmeldelse
Do not book with them
Do not book with them. They cancel reservations with the hotels without telling you, while at the same time keeping the reservation on your list of reservations.
Of course, this is not intentional by them. However, their databases don't seem to update (they are connected to booking.com somehow). In my case I see an active reservation but the hotel sees a canceled reservation.
Und they don't respond to urgent messages despite promising to do so on their website.
4. november 2023
Uopfordret anmeldelse
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.