A big thank you to 99Cycles. I bought an electric bike from them in Sep and started to have a few problems in Dec. I took it in on a Saturday and, even thought the workshop isn’t open on a Saturday, t... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
The guys at 99 Bikes Swindon did a fantastic job prepping my winter bike for another season of training. They did a full strip and rebuild, cleaned and greased everything, and replaced a number of par... Se mere
Virksomheden har svaret
Mark and the lads at 99 Bikes, Swindon were great. My knowledge of modern bikes, and especially electric bikes, is minimal but Mark patiently talked me through the main considerations and helped me g... Se mere
Virksomheden har svaret
Ordered online to click and collect. Never received any emails to say the order was ready but when I went into the store to inquire they were brilliant. Very friendly and helpful staff and dealt with... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Since opening our first bike shop in 2007 in Milton Australia, 99 Bikes has grown its store network to 78 stores across Australia, New Zealand and now the United Kingdom. Dedicated to being the world's most approachable bike shop, 99 Bikes makes sure all cyclists have access to the best products, the best service at the best prices online and in store.
Kontaktoplysninger
Unit 9 Penzance Drive, SN5 7RX, Swindon, Wiltshire, Storbritannien
- 01793 528208
4,6
Fremragende
26 anmeldelser
Ingen anmeldelsesinvitationer registreret
Denne virksomhed har ikke inviteret sine kunder til at skrive anmeldelser, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 20 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
A big thank you to 99Cycles
A big thank you to 99Cycles. I bought an electric bike from them in Sep and started to have a few problems in Dec. I took it in on a Saturday and, even thought the workshop isn’t open on a Saturday, they fixed it! I can only get in at a weekend so was expecting a week without my bike. Amazing service and clear explanation of what the problem had been and how it had been resolved. My bike feels like new! Thank you so much
6. januar 2024
Uopfordret anmeldelse
Besvarelse fra 99 Bikes UK - Swindon
Thanks for your review Sharon, really glad we could help!
Besvarelse fra 99 Bikes UK - Swindon
Thanks for the review we really appreciate it
A great service as always
4. december 2023
Besvarelse fra 99 Bikes UK - Swindon
Thanks for the review Phil
Great experience
Great experience. I picked a bike for my little girl under the guise of letting Santa know which to collect. The team picked up on it and totally ran with it, was brilliant. Great customer service and great stock.
4. december 2023
Besvarelse fra 99 Bikes UK - Swindon
Hi Paul, thanks for the review glad we could help.
Top guys at 99 Bikes Swindon!
The guys at 99 Bikes Swindon did a fantastic job prepping my winter bike for another season of training. They did a full strip and rebuild, cleaned and greased everything, and replaced a number of parts that were well beyond their best! The bike was finished off with a ceramic frame coating to make keeping the bike clean a lot easier, and fitted some new mudguards. The bike rides better than new! To top it off, they looked after my wallet too with some competitive pricing on the work. 10/10 😀😀
23. oktober 2023
Besvarelse fra 99 Bikes UK - Swindon
Thanks for the feedback Tony we really value it! Happy riding.
Always great service from the guys done…
Always great service from the guys done at 99
24. oktober 2023
Besvarelse fra 99 Bikes UK - Swindon
Hi Mike,
Thanks for the review, happy to help!
Thanks,
Outstanding Again!
Each time I visit 99 Bikes Swindon, they exceed all expectations I have, without doubt 2nd to none, THE BEST customer service experience I've ever had and not just in the cycling industry. 10/10
24. oktober 2023
Besvarelse fra 99 Bikes UK - Swindon
Thanks for the feedback we really appreciate it! More than happy to help.
Perfect
Mark and the lads at 99 Bikes, Swindon were great. My knowledge of modern bikes, and especially electric bikes, is minimal but Mark patiently talked me through the main considerations and helped me get my head around how these applied to my health related limitations. I went along with an idea of which bike I thought was suitable but, thanks to Mark and the lads, I went away totally confident that my new bike was exactly what I needed. Some great impartial advice on which accessories to get too. Brilliant service and a really friendly, approachable team.
21. september 2023
Besvarelse fra 99 Bikes UK - Swindon
Thanks for the feedback Richard we really appreciate it. More than happy to help!
Excellent bike shop with hugely helpful…
Excellent bike shop with hugely helpful staff knowledgeable and swift to rectify a stock issue.
Friendly staff excellent stock .
5. oktober 2023
Besvarelse fra 99 Bikes UK - Swindon
Thanks for the review Michael
Swindon
Spoke with the the Swindon shop regarding a bottom bracket the information given was really helpful and knowledgeable, I also mentioned that the headset was loose and could they have a quick look, they said bring your bike along, within ten minutes they had fixed the problem, they also found a Bottom bracket that fitted perfectly to my bike, and this was all on a SUNDAY. EXCELLENT SERVICE THANK YOU.
17. september 2023
Uopfordret anmeldelse
Besvarelse fra 99 Bikes UK - Swindon
Thanks for the review Julie, really glad we could help!
Local bike shops rock
Right products in stock & top service. Just what you want from your helpful local bike shop.
6. september 2023
Besvarelse fra 99 Bikes UK - Swindon
Thank you Crispin!
Ordered online to click and collect
Ordered online to click and collect. Never received any emails to say the order was ready but when I went into the store to inquire they were brilliant. Very friendly and helpful staff and dealt with my order.
1. september 2023
Besvarelse fra 99 Bikes UK - Swindon
Thanks for your review, I'll let the guys at Swindon know.
Great service from the Swindon shop
Great service from the Swindon shop, when I bought two e-bikes . Very helpful in setting them up for use.
16. august 2023
Besvarelse fra 99 Bikes UK - Swindon
Thanks for the review, glad you like your bikes!
Besvarelse fra 99 Bikes UK - Swindon
Thanks for the review!
Excellent customer service
Excellent customer service, very knowledgeable great from start to finish. Well pleased.
25. juli 2023
Besvarelse fra 99 Bikes UK - Swindon
Thanks for the review Simon, happy to help!
Great service from the team.
11. juni 2023
Besvarelse fra 99 Bikes UK - Swindon
Thanks for the review Gavin
Besvarelse fra 99 Bikes UK - Swindon
Happy to help!
Easy ordering and was ready to collect…
Easy ordering and was ready to collect when they said it would be
11. juni 2023
Besvarelse fra 99 Bikes UK - Swindon
Thanks for the review!
Besvarelse fra 99 Bikes UK - Swindon
Thanks for your review, enjoy the bike!
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