7 Cups Anmeldelser 

I’ve been a listener on 7cups for a while. But honestly, I’m really disappointed. Lately, I keep getting banned for no clear reason and I’m not talking about breaking rules. I’ve followed guidelines, I’ve done my part, and still I get kicked off without proper warning or explanation.

It feels really unfair and honestly a bit insulting. If you’re going to have volunteers, the least you can do is communicate with them like human beings. Instead, it feels like we’re disposable.

I cared about this platform, but the way things are handled behind the scenes makes it hard to keep caring.

This company steals therapist profiles and leads clients to believe they can get in contact with their clinician via their website. They cannot. This is incredibly dangerous, and the company has been made aware by many people.

Hello!! Verified Listener here. It's been 2 years since I've became a listener and the level of volunteering is next level. The courses provided to listeners and the resources are very helpful. Everyone can become a listener, as we are unpaid volunteers, but I ensure you, each listener takes their time and does the best of their efforts to listen to the others. Of course, there might be some trolls, but I've never met anyone who was trolling and they get banned very fast by our active moderation team. I find 7Cups very helpful for people that don't afford therapeutic services, we can't offer that for free but we can listen, and I believe that sometimes, listening is the best thing a person could get. We are specialized in anxiety, depression, autism, ED and much more and we provide listening not only to adults but to children as well. I am glad to say that I would recommend 7Cups to anyone who is in need and I can rely on their offerings at any point in my life.

Company steals provider info without provider consent and redirects inquirers to other (often unlicensed) providers. Lots of legal suits against this company.

The listeners do not have any actual "training" outside of a quiz. I chatted with one "listener" who straight up said they had no training and anyone could become a "listener". This "listener" reported many of the users of the platform were very mean and it was not recommended as a safe space for anyone with any real mental issues. I dug deeper to find out the forums are not actually monitored and neither are the one-on-one chats. It's literally a free-for-all and not some place where people with real mental issues should be going to so-called "support". Avoid!!

I've heard terrible things about this company using therapists details without their consent to lure people in. It seems highly unethical to me and I wouldn't trust it from all I've heard from therapy colleagues.

I recently became a listener last year and it really accessible to be a volunteer. I say this because I'm a quadriplegic since birth and I've always wanted to help people. So this gives me a platform to do so from home and with a flexible schedule. The only thing is is that they can't allow me to use my crisis training but that's just Company policy. I still give it five stars because of the accessibility aspect which I greatly appreciate.

Great company for those who just need that tiny bit of support who can't afford or don't want to go to a formal institute. Can always look for the right person to talk to based on the problem you have

When I talk to people I feel free because my need for safety is being met and I’m not worried to be judged

Bait-N-Switch company - STAY FAR AWAY!!!
Data-mines information from reputable therapists without their knowledge and then corrals you towards one of their "listeners." Exploitative, dishonest, greedy... not exactly the mothership of a where someone should go share their woes.

Seven cups steals therapists profiles and puts them on their site so that you will give them their info - it is a scam.

7 Cups practices bait and switch. They list therapists who are NOT AFFILIATED with them as bait. After hooking a sucker, they will switch you to a different therapist. Don't be a sucker. Don't do business with them. Avoid them because they are not ethical.

This company has lifted profiles from Psychology Today and pasted them on their site, often with some minor alterations to avoid copyright laws. When you use these listings you’re directed to providers other than the one you’ve selected - often out of your state. You’re much better off seeking help from legitimate sites like Psychology Today.

I was a listener on this fine website. However, recently, my account got banned for no reason. Other than that, I enjoy this website. Once my account gets unblocked, I will happily change my rating.

Scraps and misusing information to create unauthorized profiles of licensed therapists without their knowledge or permission to attract people, then appears to charge people $40 a week to funnel them to unlicensed “listeners” and AI. Misleading, unethical, and who knows what is being done with user data when there is no evidence of HIPAA compliance.

This company continues to harvest therapist contact data from other websites to post it and give the impression that the therapist works for 7cups when they do not.
Therapists continue to contact 7cups who demands that they setup an account in order to get their info removed.
This is gross and disgusting - clients are deliberately being misdirected away from sites that the therapist has paid to be listed on.
Initially posted 4/14/25 updated 5/1/25 My information is still showing up despite multiple requests to take it down.

7 Cups is a unique and accessible platform that offers emotional support and mental health resources for anyone who needs it. Whether you're going through a tough time, struggling with anxiety, or just need someone to talk to, 7 Cups provides a supportive community and professional help when needed.

This "therapy company" STEALS legitimate therapits' advertising on a site called Psychology Today, posts it on their page that this therapist is a part of their group and when you attempt to message them, they tell you it's been sent but in the meantime would you like another therapist. The therapist (who doesn't work for this company) never gets the message!

Do not trust this site. My information is listed as a therapist, however I am not on their site nor have I ever signed up for them, and had not heard about them until recently seeing other therapist with the same issue. This site steals info from other advertising sites such as Psychology Today and acts as if a therapist is part of their group. I am a private practice therapist but the info is incorrect AI robot info, some wrong.

I am a licensed therapist and 7 cups acquired my information without my consent and displays my info as if I gave consent. If someone were to reach out to me seeking therapy, I don’t get the messages. 7 cups intercepts it. I never see it. This company is not to be trusted.