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Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

🌟 FIVE STARS! 🌟 Fantastic pet food company … Sam & her team are knowledgeable, pleasant & easy to contact. We’ve been getting our fussy Rag Doll cat Wilbur his raw rabbit food from there since start... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

The raw meat and fish I get from four paws is very good quality and value for money I wouldn’t feed my dogs anything else

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Brilliant shop, knowledgeable staff & owner, very helpful, great range of quality animal food & treats for my dog & an added bonus is that Sam clips dogs claws for free for customers & is very compet... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Always an excellent service from 4pawsraw on all counts. Easy to order on their website, good delivery service, frozen products arrive well packaged & well insulated. Top quality dog food, easy and h... Se mere

Virksomhedsoplysninger

  1. Butik med kæledyrsudstyr
  2. Dyrehandel

Skrevet af virksomheden

Raw and natural pet food, treats and health products.


Kontaktoplysninger

4,5

Fremragende

TrustScore 4.5 ud af 5

48 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har besvaret 100 % af deres negative anmeldelser

Svarer typisk inden for 48 timer

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Delivered a great service! Huge thanks

First time ordering from 4PAWSRAW and they massively exceeded my expectations. Super speedy delivery which was hugely appreciated by me and my dog, Gizmo. You can tell from their website that they care hence why I ordered from them. And then when the items arrived it confirmed that they care deeply. Thanks Sam and John!

20. september 2025
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Bedømt til 5 ud af 5 stjerner

I highly recommend 4pawsraw for those…

I highly recommend 4pawsraw for those who have pets who are on a raw diet. My ferrets are highly pleased and they a large range tho choose from at affordable prices. If you have any issues they are excellent at removing it quickly, I feel really bad for them as I have had zero issues with them personally but rather DPD who have delayed and withheld my parcels twice now with this company dispute 4pawsraw using large clear stickers which one of which appeared to be DPDs own stickers informing them that not only does it need to go out for delivery and when arriving must be handed to the customer or left on a dark shaded area. My first parcel was not only kept back but left at my front door in the sun without knocking or ringing the door bell. 4pawsraw were excellent at getting me a new parcel out imedatlynwhicj arrived the next day proving DPD was more than capable therefore causing this company to lose out on money and product

17. september 2025
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4PAWSRAW-logo

Besvarelse fra 4PAWSRAW

Hi Courtney, thank you so much for your lovely review. It's a shame we have to rely on external companies to get our food out, but 99% of the time, they manage it. Regardless of that, you know from experience that we always make it right. Thanks for trusting us to do that.

Bedømt til 5 ud af 5 stjerner

Brilliant shop

Brilliant shop, knowledgeable staff & owner, very helpful, great range of quality animal food & treats for my dog & an added bonus is that Sam clips dogs claws for free for customers & is very competent at doing so.
Continue doing what you do! Many thanks 🙂

12. september 2025
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Besvarelse fra 4PAWSRAW

Hi JoJo, thanks so much for taking the time to leave a review. So pleased your pooch loves our treats and food, and always happy to do pedicure on them as a qualified VN.

Bedømt til 5 ud af 5 stjerner

Can’t rate this business highly enough…

Can’t rate this business highly enough for supplying a great range of quality raw dog food. It’s packaged in a user friendly way that makes best use of my freezer space and makes it easy to dish out. It gives me peace of mind knowing that it’s human grade meat and not some dodgy backyard source. The staff are so friendly, helpful and knowledgeable too. My dogs love the treats and I’m happy knowing they’re getting the best and not UHP junk food. The salmon oil and ACV and other ‘accessories’ are all reasonably priced. I don’t need to shop anywhere else for these items so it’s a win-win for me.

5. september 2025
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Besvarelse fra 4PAWSRAW

Thank you for the 5* review Jakki, very much appreciated.

Bedømt til 5 ud af 5 stjerner

🌟 FIVE STARS 🤩

🌟 FIVE STARS! 🌟 Fantastic pet food company … Sam & her team are knowledgeable, pleasant & easy to contact. We’ve been getting our fussy Rag Doll cat Wilbur his raw rabbit food from there since start of the year. Sam goes out of her way to select the reddest cubes, our cat’s preference! They have a huge range of food options … a visit there is an education! Arrives well packed & super quick. Wilbur and his human slaves highly recommend 4Paws!

9. september 2025
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4PAWSRAW-logo

Besvarelse fra 4PAWSRAW

Thank you Deb & Wilbur for the review, we are so pleased to hear fussy Wilbur is still loving his Red rabbit :-)

Bedømt til 1 ud af 5 stjerner

Poor service

The frozen raw food turned up cold, not frozen.
Emailed the company several time over the past 6 weeks but it's still not resolved. The majority of the food went to waste which was a shane as my very fussy dog enjoyed to couple of meals which were delivered as expected. I wouldn't buy from them again.

30. juli 2025
Uopfordret anmeldelse
4PAWSRAW-logo

Besvarelse fra 4PAWSRAW

Hi Carol, thank you for taking time to leave us a review and I am very sorry that you feel you have not had a good experience. You placed your order at 9.43am on Wednesday 30th July. It was packed and stored in the walk-in freezer until it was collected by DPD at 5pm, and was delivered to you at 2.03pm the following day. We try to get the best balance between efficacy, environmentally aware and cost for our packaging, and have used our chosen method for several years. We send 100's of frozen parcels weekly and 99% of the time, the food reaches our customers in great condition, which is frozen or chilled, as you mentioned yours was. Our food is DEFRA tested to be safe to refreeze up to 48 hours after thawing providing the food is cool. We are confident in this, and this information is provided on our Delivery terms on the website and in the Product care card added to every delivery. We would not make recommendations that would harm any pet.
The first contact we can find from you is 4th August, 4 days after receiving your parcel. We were unable to locate any previous emails despite searching, and we replied promptly.
I would like to apologise for any negative feelings. As a small independent business we do our absolute best to have happy customers.

Bedømt til 5 ud af 5 stjerner

Highly recommended business to buy from

We was so fortunate to meet this amazing company at the dubbed out festival - we spent time with the owners who chatted and supplied us with some amazing advice without trying to sell us anything - what a great business and I was so impressed that once we are home we will be ordering our pug’s food from here along with the wonderful little healthy treats - thank you again for your help advice and support - not often as a nation we receive such amazing customer service but you excelled - thank you and I cannot recommend you guys enough x

26. juli 2025
Uopfordret anmeldelse
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Besvarelse fra 4PAWSRAW

Thank you so much for taking the time to leave us a review. We really appreciate it.

Bedømt til 5 ud af 5 stjerner

Happy dog and happy customer

after feeding my dog numerous products from elsewhere,i was told to try him on raw food.He has always suffered with a sensitive tummy,so i thought i would give it a go.The lady i dealt with,knew exactly what i was talking about and described my dogs stomach to a tee.she advised what to feed him,and happy days,he loves the food,it is not expensive and his tummy troubles are non existent.i am so happy and relieved with the outcome,and the very helpful advice i received.i have purchased for a few weeks now and cannot fault the food or the customer service.one happy owner,and one very happy,healthy dog.

23. juli 2025
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Besvarelse fra 4PAWSRAW

Hi Tina, thank you for so much for leaving this review. We really appreciate it, and we are so pleased to know that your pooch is doing well on their new diet. May it continue!! x

Bedømt til 1 ud af 5 stjerner

No customer service despite purchasing regularly

I would call myself a regular customer but last order was absolute rubbish. Tripe chunks virtually went from bag to bin - dog wouldn’t touch it so after the 3rd bag I contacted them by email to be told that’s what fresh tripe was like, fat and slime which is the way I described it to them. They said it was all good which after putting so much into the bin I obviously disagree with. Annoyed with such a blase reply assuming I didn’t know what raw tripe was like - I’ve been feeding my dogs raw for decades so I think I know good from rubbish. I’d post images here but they won’t upload - there’s a shame. I’m sure I could post for people on other platforms of social media so they can see what they may be getting with this product. I think Facebook would be a good platform. After their reply on trustpilot I would add that yes I was a customer for 3 years and everything in my original review was accurate and true - maybe you should trust your longer standing customers and rectify problems when they arise.

17. juli 2025
Uopfordret anmeldelse
4PAWSRAW-logo

Besvarelse fra 4PAWSRAW

Hi Rosemarie, I am sorry you have felt the need to leave us a 1 star review after being a good customer of ours since 2022, and the threat of further bad mouthing on other platforms. We have always rectified any issues you have brought to our attention. My explanation of different varieties of tripe was to be helpful and not condescending in any way, and my last email asked how many bags you needed refunding from the order you placed a month ago, to which we did not get a reply. (This still applies if you would like to get back to our email from yesterday, I'm happy to rectify as we mentioned)
We are a small independent business and we go out of our way to keep our valued customers happy. I am sorry that this was not something we could achieve this time.
We are two business owners that deal directly with our customers to ensure our customer care is not diluted.

In the essence of transparency, we ask that any comments on social media or other platforms are based on fact and circumstance. We have provided you with 17 orders over 3 years, all with positive outcomes apart from this one.

Bedømt til 5 ud af 5 stjerner

Top Quality Food and Friendly Staff

We are always met with very friendly, kind and helpful staff. Our two dogs love all the natural treats and we have not yet found an 80-10-10 that they don’t like. Sam is a registered VN and incredibly knowledgeable - our eldest Olive has had problems with her anal glands since birth and Sam is always willing to express these as necessary which keeps away nasty infections. Our lovely vets always comment on how beautiful both girl’s coats are which we attribute to their high quality raw diet and natural treats.
We are so glad to have found top quality raw food at an affordable price with friendly staff too! If you are considering a raw diet for your dog then this is definitely the place to go for service, advice and quality produce.

7. marts 2025
Uopfordret anmeldelse
4PAWSRAW-logo

Besvarelse fra 4PAWSRAW

Thanks for the fab review, love seeing you all, and giving Olive her bi-monthly 'squeeze' :-)

Bedømt til 5 ud af 5 stjerner

Amazing shop

Amazing shop! All the staff are so nice and helpful! My girls love going a getting their raw food

27. november 2024
Uopfordret anmeldelse
4PAWSRAW-logo

Besvarelse fra 4PAWSRAW

Thanks so much for the lovely feedback! It means a lot!

Bedømt til 5 ud af 5 stjerner

Excellent Service and Product…

Have been using 4PAWSRAW for approximately 3 months. The information and advice when I visited the shop was friendly and very helpful.
Setting up the subscription was all possible online.
My dog has taken really well to the food and is very settled with it. Delivery and packaging has always been spot on.
I recently messaged on Facebook with a question regarding my subscription date. I got a very prompt response and everything was sorted really quickly.
Would throughly recommend.

28. oktober 2024
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Besvarelse fra 4PAWSRAW

Thank you for the review, we really appreciate it.

Bedømt til 5 ud af 5 stjerner

WOW my greyhound loves the powdered…

WOW my greyhound loves the powdered feed,have just fed her this for the first time and she has licked her bowl clean amazing

29. oktober 2024
Uopfordret anmeldelse
4PAWSRAW-logo

Besvarelse fra 4PAWSRAW

Thank you for the fantastic feedback, I am so glad your girl loves our 4PAWSPURE Super Meaty Powder!

Bedømt til 5 ud af 5 stjerner

Just Fantastic

I ordered some sheep fat for my old boy. It came really quickly only trouble was it had leaked inside the plastic bag. I took some pictures and got in touch with the company. What fantastic customer service. No issue that they were sorry for this. Straight away offered to send a new bottle which i received the next day.
Good old fashioned customer service at it's finest.
Renewed my faith as recently a much larger retailer had me jumping through hoops when a similar thing happened and still refused to replace the damaged goods.
Well done a very high recommendation from me. Thank you for being fab.

16. oktober 2024
Uopfordret anmeldelse
4PAWSRAW-logo

Besvarelse fra 4PAWSRAW

Thank you so much for the positive feedback, it means a lot, and especially from an Amazon generated sale where positivity does not come frequently. We always make it right when there is a genuine fault, and your case was clearly an innocent claim. Thanks again, and we'd love to see you shop Direct where you get the same customer service at an even better cost! :-)

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Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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