Appointment booking from Laura Anscombe was ideally suited to my needs.altho need to explain the correct code to enter the building for next Appointment. Very polite on telephone. 5 stars for trying ✨... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
We have had multiple visits from 0800 repair for the past few weeks, and Dale Green has come every time and he has been really nice in explaining what's been happening and what he is doing and he has... Se mere
Virksomheden har svaret
Boiler repair. Very good customer service and communications: kept in the loop throughout. The boiler needed a part that had to be ordered in, but Laura Anscombe and Chloe Coning kept us inform... Se mere
Virksomheden har svaret
I spoke to one of your agent today Miss Joan Thompson explaining every details with regards to my boiler upgrades. It was an excellent conversation thats makes me fully understand. Without my expectat... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
We support energy providers, insurance companies, social housing providers and housebuilders to deliver UK-wide services for heating, plumbing, renewables and insulation. Based in the North East of England and enjoying national coverage. We have years of experience in providing a fast and professional service to customers requiring heating, insulation or renewables, be it an installation of a new system or the repair of an existing one.
0800 Repair
Skrevet af virksomheden
- What we do!
- We support energy providers, insurance companies, social housing providers and housebuilders to deliver UK-wide services for heating, plumbing, renewables and insulation.
- Home Service
- Based in the North East of England and enjoying national coverage. PHS has years of experience in providing a fast and professional service to customers requiring heating, insulation or renewables, be it an installation of a new system or the repair of an existing one.
- Insulation Services
- We offer a range of insulation services, including cavity wall, loft, underfloor and Room in Roof insulation. All our installers are ACOPs approved and are approved installers for the insulation systems we provide.
- New Build Developments
- We have an experienced, highly skilled team that ensures new build projects run smoothly, from start to completion. Services offered include plumbing, heating and electrics. We offer our services across a range of different projects and building types including residential, social housing and regeneration schemes.
- Service and Repair
- We offer trusted servicing and repairs for heating and renewable systems nationwide. Our qualified and friendly engineers carry out all maintenance and repairs, including gas heating repairs and replacements, renewable installations and repairs and all aspects of plumbing.
- Social Housing
- A trusted partner to many social landlords and local authorities, providing a cost-effective, quality service. We want to make life as easy as possible for social housing providers. We offer a whole range of services so that our clients can get everything they need from a single source.
- Renewable
- Renewable energy systems reduce consumption costs and the environmental impact energy has on the planet. We are approved and accredited to install and design all types of renewable technology and pride ourselves on excellent levels of quality and service.
- Part of a Global Family
- We are part of a 12K+ strong global family of companies, providing climate solutions across the globe.
- Key Stats
- • 100K+ Heating & Renewables Service & Repairs per Annum • 150K+ Customer Calls Handled per Annum • 15K+ Heating & Insulation Installations per Annum • 2000+ ASHP & GSHP Installations per Annum • 250+ Direct Employees
Kontaktoplysninger
0800 Repair, Pacifica House, Rainton Business Park, DH4 5RA, Houghton Le Spring, Storbritannien
- 0800 030 6040
- www.0800repair.com
4,8
Fremragende
34 t anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 65 % af deres negative anmeldelser
Svarer typisk inden for 2 uger
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Excelent 👍👍
27. juli 2026
Uopfordret anmeldelse
Besvarelse fra 0800 Repair
Thank you for your 5-star review! We’re delighted to hear that you had a great experience with 0800 Repair. Our team takes pride in delivering top-quality service, so it’s wonderful to know we met your expectations.
We truly appreciate your support!
Best regards,
The 0800 Repair Team
Your agent Laura Anscombe was polite…
Your agent Laura Anscombe was polite helpful and managed to arrange a boiler service at short notice
Great service
If one was to be picky the time to answer the telephone call was over 10 minutes and option to leave a message and book a return call could be useful, I did check the web site but could not find where I could book a service but I am a tech for you maybe looking in the wrong place
24. juli 2026
Uopfordret anmeldelse
Besvarelse fra 0800 Repair
Thank you for your 5-star review! We're delighted to hear that you had a great experience with 0800 Repair and that Laura was polite, helpful and able to arrange your boiler service at short notice. We'll be sure to pass your kind comments on to her.
We also appreciate your feedback about the telephone waiting time and the suggestion of a callback option. While this isn't a service we currently offer, we're always grateful for ideas that could help improve our customers' experience. Thank you for taking the time to share your thoughts.
We truly appreciate your support!
Best regards,
The 0800 Repair Team
Laura Anscombe
Laura Anscombe! Easy going and made my appointment within minutes!
Love a nice easy phone call (:
24. juli 2026
Uopfordret anmeldelse
Besvarelse fra 0800 Repair
Thank you for your 5-star review! We’re delighted to hear that you had a great experience with 0800 Repair. Our team takes pride in delivering top-quality service, so it’s wonderful to know we met your expectations.
We truly appreciate your support!
Best regards,
The 0800 Repair Team
I had a boiler upgrade survey booked…
I had a boiler upgrade survey booked but my appointment was changed to a day I was not home. I called to rebook and waited 8 minutes for the call to be answered. When I got through, Joanne Thompson answered and was friendly and professional. She changed my survey day with no problem to a date I could manage. Considering how busy they must be she was not rushing me to settle on a date and I felt looked after. Great service.
24. juli 2026
Uopfordret anmeldelse
Besvarelse fra 0800 Repair
Thank you for your 5-star review! We’re delighted to hear that you had a great experience with 0800 Repair. Our team takes pride in delivering top-quality service, so it’s wonderful to know we met your expectations.
We truly appreciate your support!
Best regards,
The 0800 Repair Team
Danielle Ward was very helpful and…
Danielle Ward was very helpful and pleasant . Marvelous!
23. juli 2026
Uopfordret anmeldelse
Besvarelse fra 0800 Repair
Thank you for your 5-star review! We’re delighted to hear that you had a great experience with 0800 Repair. Our team takes pride in delivering top-quality service, so it’s wonderful to know we met your expectations.
We truly appreciate your support!
Best regards,
The 0800 Repair Team
Spoke with Geraldine Combe who was very…
Spoke with Geraldine Combe who was very friendly and helpful in sorting a date for an upcoming installation.
23. juli 2026
Uopfordret anmeldelse
Besvarelse fra 0800 Repair
Thank you for your 5-star review! We’re delighted to hear that you had a great experience with 0800 Repair. Our team takes pride in delivering top-quality service, so it’s wonderful to know we met your expectations.
We truly appreciate your support!
Best regards,
The 0800 Repair Team
Joanne Thompson replied as soon as I…
Joanne Thompson replied as soon as I sent her a email this morning
23. juli 2026
Uopfordret anmeldelse
Besvarelse fra 0800 Repair
Thank you for your 5-star review! We’re delighted to hear that you had a great experience with 0800 Repair. Our team takes pride in delivering top-quality service, so it’s wonderful to know we met your expectations.
We truly appreciate your support!
Best regards,
The 0800 Repair Team
So far so good!
Only had my initial contact and booking appointment so far but Danielle Ward was a lovely girl, really informative, responded quickly, and sent all of the details to me via email and text.
I look forward to the next stage of the process 😃
23. juli 2026
Uopfordret anmeldelse
Besvarelse fra 0800 Repair
Thank you for your 5-star review! We’re delighted to hear that you had a great experience so far with 0800 Repair. Our team takes pride in delivering top-quality service, so it’s wonderful to know we met your expectations.
We truly appreciate your support!
Best regards,
The 0800 Repair Team
Martin Bell
Martin Bell - fitter attended today -professional, friendly and efficient
Fabulous service
Thank you
22. juli 2026
Uopfordret anmeldelse
Besvarelse fra 0800 Repair
Thank you for your 5-star review! We’re delighted to hear that you had a great experience with 0800 Repair. Our team takes pride in delivering top-quality service, so it’s wonderful to know we met your expectations.
We truly appreciate your support!
Best regards,
The 0800 Repair Team
Heat pump
had a very informed conversation today with a lovely lady Joanne Thompson . This was to book an appointment for a survey on installing a heat pump. Joanne explained in detail the ins and outs of the pump installation
21. juli 2026
Uopfordret anmeldelse
Besvarelse fra 0800 Repair
Thank you for your 5-star review! We’re delighted to hear that you had a great experience with 0800 Repair. Our team takes pride in delivering top-quality service, so it’s wonderful to know we met your expectations.
We truly appreciate your support!
Best regards,
The 0800 Repair Team
0800 repair .....
We received a leaflet through the post from 0800 repair, we were interested, and telephoned to find out more. Spoke to a young lady called Joanne Thompson, who was very helpful and certainly knew what she was talking about. everything we needed to know she was able to answer. her manner was very friendly with some humour thrown in. thank you
20. juli 2026
Uopfordret anmeldelse
Besvarelse fra 0800 Repair
Thank you for your 5-star review! We’re delighted to hear that you had a great experience with 0800 Repair. Our team takes pride in delivering top-quality service, so it’s wonderful to know we met your expectations.
We truly appreciate your support!
Best regards,
The 0800 Repair Team
Excellent service
Excellent service received from LAURA ANSCOMBE in arranging my boiler service appointment.
21. juli 2026
Uopfordret anmeldelse
Besvarelse fra 0800 Repair
Thank you for your 5-star review! We’re delighted to hear that you had a great experience with 0800 Repair. Our team takes pride in delivering top-quality service, so it’s wonderful to know we met your expectations.
We truly appreciate your support!
Best regards,
The 0800 Repair Team
Besvarelse fra 0800 Repair
Thank you for your 5-star review! We’re delighted to hear that you had a great experience with 0800 Repair. Our team takes pride in delivering top-quality service, so it’s wonderful to know we met your expectations.
We truly appreciate your support!
Best regards,
The 0800 Repair Team
Great service
Joanne T gave a very professional courtesy service explaining ASHP and booking in my survey.
20. juli 2026
Uopfordret anmeldelse
Besvarelse fra 0800 Repair
Thank you for your 5-star review! We’re delighted to hear that you had a great experience with 0800 Repair. Our team takes pride in delivering top-quality service, so it’s wonderful to know we met your expectations.
We truly appreciate your support!
Best regards,
The 0800 Repair Team
Laura Anscombe was lovely and helpful
Laura Anscombe was lovely and helpful
20. juli 2026
Uopfordret anmeldelse
Besvarelse fra 0800 Repair
Thank you for your 5-star review! We’re delighted to hear that you had a great experience with 0800 Repair. Our team takes pride in delivering top-quality service, so it’s wonderful to know we met your expectations.
We truly appreciate your support!
Best regards,
The 0800 Repair Team
Pleasant phone call from Laura…
Pleasant phone call from Laura explaining that 0800 would be carrying out a survey on behalf of my landlord Bernicia. Asked me a few questions and explainex what would happen during the appointment. All was booked and text messages sent confirming my appointment. Thid was purely for the appointment booking and not the actual survey
20. juli 2026
Uopfordret anmeldelse
Besvarelse fra 0800 Repair
Thank you for your 5-star review! We’re delighted to hear that you had a great experience with 0800 Repair. Our team takes pride in delivering top-quality service, so it’s wonderful to know we met your expectations.
We truly appreciate your support!
Best regards,
The 0800 Repair Team
0800 repair customer
In the process of arranging installation of air source heat pump by 0800 repair.Geraldine Combe is the lady who is handling the process on their behalf gives me confidence that they will give us good work.Geraldine is very patient,professional and courteous and is a credit to 0800 repair.
17. juli 2026
Uopfordret anmeldelse
Besvarelse fra 0800 Repair
Thank you for your 5-star review! We’re delighted to hear that you had a great experience with 0800 Repair. Our team takes pride in delivering top-quality service, so it’s wonderful to know we met your expectations.
We truly appreciate your support!
Best regards,
The 0800 Repair Team
This company is absolutely pathetic!!!
This company is absolutely pathetic!!!
MY COMPLAINTS HAVE BEEN ONGOING FOR OVER 8 MONTHS NOW! AVOID THIS USELESS AND INCOMPETENT COMPANY, WHERE MANAGERS HIDE BEHIND THEIR CUSTOMER ADVISORS!!!
Reference: 346265673
17. juli 2026
Uopfordret anmeldelse
Besvarelse fra 0800 Repair
We're sorry to hear that you're unhappy with your experience and appreciate how frustrating it must be to have had an ongoing issue.
We take all complaints seriously and are committed to resolving them fairly. Your concerns are currently being reviewed by the relevant manager, who will be in touch with you directly regarding your complaint and reference number 346265673.
Thank you for taking the time to share your feedback.
Martin bell has been to my property…
Martin bell has been to my property today hes very friendly and has eventually fixed the problem i had that no one else previously could i am very grateful for this as he has saved me a lot of money he delivered exellent service and was very polite through out thank you .
17. juli 2026
Uopfordret anmeldelse
Besvarelse fra 0800 Repair
Thank you for your 5-star review! We’re delighted to hear that you had a great experience with 0800 Repair. Our team takes pride in delivering top-quality service, so it’s wonderful to know we met your expectations.
We truly appreciate your support!
Best regards,
The 0800 Repair Team
Joanne Thompson great person to speak…
Joanne Thompson great person to speak to, helpful and to the point.
Got everything done in our correspondence and appointment booked, big thanks.
17. juli 2026
Uopfordret anmeldelse
Besvarelse fra 0800 Repair
Thank you for your 5-star review! We’re delighted to hear that you had a great experience with 0800 Repair. Our team takes pride in delivering top-quality service, so it’s wonderful to know we met your expectations.
We truly appreciate your support!
Best regards,
The 0800 Repair Team
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