Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Virksomhedsoplysninger

  1. Softwarevirksomhed

Skrevet af virksomheden

Wunderkind is a leading performance marketing engine that delivers tailored experiences at scale. Digital businesses use Wunderkind to remember who users are better than ever before, allowing them to deliver high-performing, one-to-one messages on websites, through emails and texts, and in ads at a scale that’s not otherwise possible. Wunderkind drives $1.2 billion dollars annually in directly attributable revenue for top eCommerce brands like Uniqlo, Sonos and HelloFresh, often ranking as a top-3 revenue channel in their own analytics. Wunderkind is maniacally obsessed with ROI and aims to be the infrastructural interface between individuals and brands in a world where consumers choose what they want, from whom, and when. Learn more at wunderkind.co.


Kontaktoplysninger

2,9

Middel

TrustScore 3 ud af 5

2 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har ikke besvaret negative anmeldelser

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 1 ud af 5 stjerner

Good until it wasn't

We have been a Wunderkind client for over a year and have paid substantial fees during this period. While the platform itself functions, it requires significantly higher spend than comparable solutions in the market.

Unfortunately, during our engagement, the mishandling of our Black Friday/Cyber Monday flows resulted in direct revenue losses of more than USD 15,000. Under the termination provisions of our agreement, we are within our rights to exit the contract. Despite this, Wunderkind has declined to honor the clause, which we view as unacceptable. And they keep sending invoices, even now.

1. januar 2025
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Our Wunderkind Experience

Summary:
- Sales process was fine, but the sales rep was not clear about the ROI goals being tied to them taking over our email flows. Without emails, they would have never reached their ROI goals.

- Service was slow, but we figured this would result in a better overall design for our customers and results/ROI for the business.

- Tool was down for over 50 hours during our Black Friday sale resulting in an estimated loss of $150,000 in revenue and over $1,000,000 in brand equity.

- Management had no interest in making things right by refunding our account for the loss in business. When I explained that I had no interest in working with them further, a Sr. Manager, claimed they can't just cancel a contract because they have "investors."

- The Sr. Manager admitted there were a number of issues that occurred on their end, behind the scenes. We later learned that our Account Manager left the company.

- You will not be taken care of if you work with Wunderkind. ROI was poor when you remove emails from the service. Management will not take care of you. It would have been so easy for them to cancel our contract and provide a refund for one month of services.

9. marts 2022
Uopfordret anmeldelse

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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