Wray Group Ltd Anmeldelser 336

good custmer service

Super service please to deal with 100 percent coal

Great service
Very fast and efficient

I ordered the 1 tonne pallet of Grade A smokeless ovoids and it arrived in Laois 2 days later. Great price, great service and great coal that was well wrapped and dry. Will definitely order from Wray again.

Purchased a pallet of grade A smokeless ovoids from Wray Group last week. I ordered on Friday and delivery was the following Wednesday morning. I could not believe the delivery was so prompt as it is in the middle of the busy season! Their website is very easy to get around and ordering what you want was very simple. Also the information and description of each product was excellent. The product came well wrapped on the pallet and the 20kg bags are seriously handy. The heat from the smokeless ovoids is exceptional. I have an open fire and I usually light the fire at around 5 or 6 o'clock in the evening, I started the fire with some peat briquettes and placed the ovoids around them! I placed some more ovoids on the fire at roughly 8:30 and that was it for the night, did not need any more and if a Blacksmith would have entered the sitting room, he would have been very envious of the fire. The room does still be warm the following morning, so I am more than happy with the excellent heat from this product. The ash left the next day is unbelievabley very little. I also used to purchase ovoids similar to these a few years ago, from a different supplier but the quality of the Wray Group ovoids is far superior and there are no clinkers left over the following day like the other suppliers. Overall more than happy with this excellent product, that is why I'm leaving such a long review. I will be definitely purchasing into the future for as long as I can! And i am recommending this product to anyone that has an open fire or stove.
Excellent value also, even with the delivery charge to the Republic.

Great delivery driver ,dropped pallet where I asked and gave me a ring to let me know.

Really easy to order arrived a bit late because of a storm but Lisa rang to let me know it was going to be delayed. Great product burns really well very little ash, will definitely be buying it again.

Excellent customer service. I messaged the company about ordering coal & they're response was quick. Ordered the coal late Thursday evening on line & had it delivered Tuesday morning. Very good. The coal is very good quality. Highly recommend Wray.

Found Liza to be really helpful. Coal delivered in a few days. The only problem was I wasn’t home when coal arrived. I didn’t get a phone call to tell me they were on their way. Luckily for me the driver who was a real gentleman rang and told me he was outside. I asked him to wait as I was 10 minutes away and he did. All in all coal in garage and happy out.

It was quick and efficient. The smokeless ovoids burn great. Lisa was very helpful and friendly to deal with.

Brilliant service. I ordered coal and it was delivered in a few days.
Delivery driver was a gentleman dropped it exactly where I wanted it left.
Will certainly be ordering again.

Easy to order, arrived within the time frame they gave, gave me a quick call to say if would be delivered within the hour and was spot on with that, great company

From ordering and messaging Lisa ,who couldnt be any more helpful if she tried.Fab service and 5 star coal quality.I couldnt recommend Wrays enough

Delivery on time we’ll wrapped driver very helpful will definitely use again

Very happy and very helpful and get replies right away will be ordering from them again

From start to finish absolutely amazing service. Customer service from North and South was outstanding. Coal is very good quality. I definitely will be recommending to friends and family. And I’m 💯 returning customer.

Very efficient delivery to the UK

Great service and fast delivery also.

Excellent service, third order since November and will definitely use again

Straight forward from start to finish very quick delivery