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Bought the app without even trying it.
It is working smoothly and the customerservice is heplfull ad patient with dinosuares like me (60 years female).
I had every running after one week.
First needed to understand the way if worked. But again, they bend over backwards to understand you and help out.
And I am up and running now.

Works very well on our website.
It wasn't that easy to navigate through all the functions at first, but after receiving help from their support team it got a lot better. We are happy with the results.

I would not recommend Amelia to anyone, especially if you offer services with a lot of packages. The plugin lacks essential options for customization and doesn't allow for necessary adjustments. Unlike other WordPress plugins, which typically provide some degree of flexibility, Amelia falls short in this regard.

My experience with it was nothing but disappointing it was a waste of my money. Even after reaching out to support to inquire about hiding unnecessary elements or making additional custom changes, I was informed that these options are simply not available.

It's frustrating that such a widely-used plugin doesn't prioritize listening to customers' needs or making the tool more adjustable to suit various business requirements. Amelia needs to step up and offer more customization options to meet the expectations of its users. Until then, I cannot recommend it.

They promise the world, but in my extensive usage of the plugin it is beyond buggy.

We would use the service booking part, so we made sure to configure everything correctly. After a little while the first issues started popping up.

Suddenly the admin couldn't make any changes or bookings, so we contacted support. This is probably the worst support I have dealt with. They respond very slowly, so if you got an urgent problem you are out of luck. Once they respond they can seem very on-edge and not willing to help, the awnsers following the initial problem are also really slow.

Since then I've had a lot of other problems; from not being able to book a package to glitched timezones. It was a never ending story, so we switched to an alternative plugin which is working great so far.

My recomendation is to not even bother with this plug-in. Even if you have less problems than me, dealing with the support will still be a nightmare.

It's very well designed (UI) and very user friendly in the backend. If my girlfriend can work with it, anyone can! :D

Amelia is an exceptional booking system that perfectly balances simplicity and advanced functionality. Here’s what I love most about it:

Ease of Use: The dashboard is seamlessly integrated into WordPress, making it intuitive and straightforward to manage.
Advanced Capabilities: As a coach and supervisor, I offer both one-on-one sessions and group events with multiple participant and pricing types. Amelia is the only plugin I’ve found that can handle these complex needs effortlessly.
Customizable Interface: The user interface is not only appealing to my clients but also fully customizable. Colors, texts, and other elements can be tailored to match the style of my website perfectly.
Outstanding Support: Amelia's support team is phenomenal. They respond promptly (often within hours on business days) and are genuinely dedicated to resolving any issues. Their assistance is reliable and always helpful.
Overall, Amelia has exceeded my expectations and is a critical part of my business. My clients love how easy it is to book, and I appreciate the professional and user-friendly experience it provides.

I am currently launching a new website which required an online booking system. After lots of research I decidede to go with Amelia. Im finding it really good and fairly easy to use. During the configuration stage, I have submitted lots of tickets to which all have been responded to. I have given it 4/5 as I tyhink it has all the functionality i need as well as scope for further if I need it. Its easy to get around but there have been a few niggles but there's generally a workaround.

It would be good to have a live chat feature rather than waiting for a response as it wouold cut out all the toing and froing and save time. Having said that, its great for what I need and I would recommend.

Bought it and works as intented for my wordpress.
They reply fast on the tickets i create as well.
Good stuff.

First, this was the third plugin of its type that I integrated into our site. The first one lasted roughly 2 hours before I ripped it out. The second one ran within the site for nearly a year, but it was lacking in several areas. When I found Amelia I was taking a fresh look at the market options before making a decision as to whether or not we needed to embark on the path of custom development for our specific needs. After spending just a couple of hours with Amelia, even just the free version, it was clearly better than anything else I had seen in the market.

The flexibility to support my business is all there. It has a fantastic calendar and scheduling experience. Backend management features are excellent! It's easy to setup and deploy and it has extensive UI customization.

If you aren't keen on how they have decided to present the information then you have the option to use the API and create a fully custom presentation experience.

If that wasn't enough, their support is stellar. They're responsive, patient, and thorough. Even when some of the issue was due to my configuration mistake, they kept pushing to find a solution and wanted to ensure I was successful. Hands down the best experience from a WordPress plugin provider that I have ever seen.

Great plugin with outstanding support! It’s impressive to see how many new features are already implemented, and the continuous improvements make it better every day. Highly recommended!

Amelia is a great plugin because you have appointments and events in one. My customer needed sync with outlook, bookkeeping exact, appointments for coaching, events for eduction, notification system, easy adaptable to there needings user interface frontend. And guess what Amelia has it all!
And btw super support

I started with the free version (it came with my theme) and upgraded to the Premium version (i have it on 3 websites). The ease of use and support is excellent! Thank you!

Great helpdesk with quick response to questions.

Great extension and the support is very reactive !

Good job, good extension, good support.

Great plugin, fantastic support

Really easy to set up and use. Fits in perfectly with the style of my website with the extensive customisable options, the employee and customer panels are a brilliant feature and the support has been excellent when I have needed it.

Great Plugin and excellent support.