Woverelle Anmeldelser 

One week after I last wrote to them- still nothing. They promised a 50% refund, but haven’t sent anything.

AVOID this company. Worse on line shopping experience I’ve ever had.

Having never been scammed before, I think I now have. I ordered a top which arrived after 4 weeks instead of the 7-10 days to find it was missing the back straps! You couldn't possibly wear it. No responses to my emails asking for a refund. I will definitely read Trust pilot in future. I am exploring all legal options and will be posting negative regular trust pilot reviews until this matter is sorted.

SHOCKING, material is awful, its like felt, came crinkled up with no way of getting them out,i would not of purchessed it for a few pound out the charity shop, OVER PRICED.

After nearly four weeks of waiting, I can honestly say I have never paid soo much for such poor quality merchandise. Absolutely appauling...the quality is pure tat. My long coat arrived in a small 6" by 12" package. Soo creased up I cant imagine it ever being wearable. Seeing is believing. I will post pics.

Fake retailer, refuses to process refunds and ignores customer's corresponence, so basically they are scamming people. Extremely poor quality items as well, nothing as advertised. Do not buy from them!!!

As other customers have said, still waiting for a refund 2 months later.
Do not buy anything from here. Clearly a scam company

They scammed me. They sent me a piece of material instead of a dress. False advertisement and they ignore you over email. There is a reason you can't review on their site. Avoid.

SCAM. DO NOT BUY.
They send an awful quality piece of clothing, you ask for a refund, they do not give it to you. I have been emailing them over and over for the last 30 days asking for a refund, they claimed I could either post dress back to them (which I would have to cover shipping costs) or I could get a 60% refund. When I finally settled for the 60% refund, they stopped replying to me and never got back to me. Conveniently, when the 30 day return policy was up, they replied to me saying it’s past the 30 days and they cannot refund me. That’s £80 I’ve now lost. This scam website needs to be shut down immediately.

I wouldn't even give it a one star , if that were possible! The jacket took a month to come. It was vacuum packed so tightly that the creases will never come out. It was described as navy blue, it is petrol blue. No return address!
STAY WELL AWAY FROM THIS COMPANY!

Do not use this company. You will return something and they will not refund you even though you have proof of delivery back to them. Must have emailed them 15 times and they keep saying they will refund within 5-7 days then say they haven't received your items. Terrible customer service. They owe me over £100. This has been going on for nearly 2 months.

Rubbish ! Paid £77 for a coat which came in shrink wrap packaging . Completely wrinkled of extremely poor quality . I gave it 1 star but it actually deserves a big fat 0

Very disappointing experience.The dress I received was significantly different from the product photos and description on the website and the quality was poor, including loose/unfinished stitching.

I contacted Woverelle and provided photos. Instead of offering a straightforward resolution, I was repeatedly offered 25%, 40%, 50% and even 60% partial refunds to keep the dress. When I requested a full refund and offered to return it, I was told I would have to pay international return postage to the Netherlands myself.

The company later acknowledged in writing that “the item you received doesn’t quite match what was intended.”

Very disappointing experience. I would recommend being very cautious before ordering and carefully checking the returns process.

What a scam. Please avoid this company.

My goodness, this product was a cheap product from China advertised as a company from the Netherlands. I received the goods today but also had to pay for the delivery, which specifically said they would deliver for free. The shorts don't fit (way too big), and the quality looks like something from the market. Awful. I am not sure i will even get a refund. I doubt it.

Absolutely avoid this terrible company, the clothing is of the poorest standard,delivery took over 3 weeks, customer service is terrible and is a bot,the clothing looked nothing like on the website and sizes are not true to size....I feel like I have been ripped off...Absolutely awful experience

Having taken 2 weeks to turn up, the quality is poor and looks nothing like it does online. Request a return and refund had to back and forth 7/8 times with a bot trying to give me a partial refund or replacement I didn’t want.
Finally had confirmation of a return, but haven’t recieved it, and followed up with many many emails to which I have had no reply. They do keep sending promotional emails though. Do not order from this company unless you like poor quality clothing and unable to get a refund.

Do not buy from this company. Total scam. As others have said unable to return item and get refund.
This is a scam company.

I ordered a blouse from this company. I want to return it, but all I get are email after email explaining my options instead of giving me a return address. So far, I've been waiting for an address with no success.
I want a full refund, but they are trying to offer me 60% instead, which isn't what I want. I will never use this company again and would not recommend. I am very dissapointed.

This site is a total scam. I inadvertently purchased four pairs of men's shorts when I thought I was on the M&S web site. Totally my fault as I hit a sponsored site. After I received the shorts they were extremely poor quality. I would never wear them. Poor cut, poor fabric. On the day they arrived I contacted Woverelle to return and get a refund. After 5 emails of appologies over two week then totally silence.
NEVER BUY FROM THIS SITE.

Scam artists! They sent me products that were completely different to what I ordered and have offered nothing back to me when I requested a refund. Stopped replying as soon as I mentioned refund