Ordered Nurseryman's Choice, the planted roses arrived very healthy in a neat, winter-pruned configuration. The only thing we do not know is what colour or variety of rose they are- a mystery to be re... Se mere
Virksomheden har svaret
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Se, hvad kunderne siger
Another beautiful rose to gift. World of Roses is my go to for special occasions and they never disappoint. For happy or sad occasions they have a suitable rose, which are delivered well packaged and... Se mere
Virksomheden har svaret
Remembrance Roses I bought two roses to remember my mum and dad, they arrived safely on the expected day and were well packaged. I’ll look forward to seeing them bloom next year.
Virksomheden har svaret
Had used WOR on 4 occasions and was very happy to use them on a 5th but what a disaster. Order went into the system without any hassle but seemingly because it was in Oct there is a problem with getti... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
World of Roses started growing roses in Bedfordshire in the 1960's. The family run business was started by Paul Chessum initially producing roses in his parents back garden. Over the years, the business has evolved and expanded to become one of the largest growers in the UK and Europe and is now in its third generation in the family. We are specialist suppliers and growers of premium quality British roses, supplying garden centres and our own online store. We have recently expanded our product range to offer beautiful gifts to cater for all occasions.
Kontaktoplysninger
Eventus House, PE6 8FD, Market Deeping, Storbritannien
- 0844 502 0511
- cs@worldofroses.com
- worldofroses.com
4,3
Fremragende
5 t anmeldelser
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Beautiful, delivered plants as gifts
Always good quality roses that are delivered. I have purchased a few of these for gifts and the recipient is always delighted. Good customer service and care taken looking after the roses pre delivery so they always look (and are!) healthy
15. juli 2026
Besvarelse fra World of Roses
Hello,
We are so happy to hear that you consistently receive good quality roses and that your gift recipients are always delighted. It's wonderful to know our customer service and care are appreciated.
Kind regards,
World of Roses Customer Service
Besvarelse fra World of Roses
Hello,
We're so pleased to hear that our communication was good and that your product arrived well-packaged and undamaged. Thank you for your positive feedback!
Kind regards,
World of Roses Customer Service
The after service of dealing with roses…
The after service of dealing with roses that don't flower as detailed or ordered.Customer service phone assistance both very good.
4. september 2026
Besvarelse fra World of Roses
Hello,
We are pleased to hear that our customer service team provided excellent assistance. We always strive to ensure our customers receive the best support.
Kind regards,
World of Roses Customer Service
Beautiful
Beautiful, healthy rose bush delivered. Well protected with cardboard packaging. Would recommend this company to anyone looking to buy a healthy rose plant.
4. september 2026
Besvarelse fra World of Roses
Hello,
We're so pleased to hear your beautiful, healthy rose bush arrived well-protected. We appreciate your kind words and recommendation.
Kind regards,
World of Roses Customer Service
The rose I ordered was lovely
The rose I ordered was lovely, as described & well packaged. Unfortunately it did not arrive on the date expected & paid for. I got a refund of the difference between express & ordinary delivery which was appreciated . Disappointing though as I ordered from this company as they said they were able to deliver for my desired date. It came three days after.
I would use them again because the product was good & I’ll allow more delivery time - then I may give 5 stars
3. september 2026
Besvarelse fra World of Roses
Hello,
We are happy to hear you found the rose lovely and well-packaged. We sincerely regret that the delivery did not meet your expected date, despite our stated capabilities. We understand your disappointment, even with the refund for the express delivery difference. We truly appreciate your understanding and your willingness to consider us again. We are always working to improve our delivery accuracy.
Kind regards,
World of Roses Customer Service
Beautiful healthy plants
Beautiful healthy plants, delivered promptly at a fantastic price buy one get one free. Gift/keep - mine is already blooming
25. august 2026
Besvarelse fra World of Roses
Hello,
We're so pleased to hear that your plants arrived promptly and are healthy! It's wonderful to know that you found the price fantastic and that your plant is already blooming. Thank you for sharing your positive feedback.
Kind regards,
World of Roses Customer Service
So glad I ordered these roses
Roses delivered promptly and well packaged. The roses look amazing. A really good size and very strong. Extremely pleased.
1. september 2026
Besvarelse fra World of Roses
Hello,
We're so pleased to hear that your roses arrived promptly and were well-packaged. It's wonderful to know they look amazing, are a good size, and very strong!
Kind regards,
World of Roses Customer Service
Excellent service and quality plants.
1. september 2026
Besvarelse fra World of Roses
Hello,
We are so pleased to hear that you had an excellent experience with our service and that you are happy with the quality of our plants. Thank you for your kind words!
Kind regards,
World of Roses Customer Service
Prompt delivery
25. august 2026
Besvarelse fra World of Roses
Hello,
Thank you for your positive feedback; it means a lot to us.
Kind regards,
World of Roses Customer Service
Roses arrived in immaculate condition…
Roses arrived in immaculate condition and beautifully packed
Since planting the roses have bloomed with the most amazing smelling flowers
Can't recommend them enough and would definitely buy from them again
25. august 2026
Besvarelse fra World of Roses
Hello,
We are so delighted to hear that your roses arrived in such excellent condition and that you are enjoying their beautiful fragrance. Your kind words and recommendation mean a lot to us!
Kind regards,
World of Roses Customer Service
Excellent Retailer
Prompt delivery, excellent service. All as requested. Healthy thriving plant received
1. september 2026
Besvarelse fra World of Roses
Hello,
We are delighted to hear that your plant arrived healthy and thriving, and that you were pleased with both the prompt delivery and excellent service. Thank you for your kind words!
Kind regards,
World of Roses Customer Service
Excellent
Cannot praise the service that I received enough, my rose arrived a day earlier than expected, but, received an update giving me a time slot and the name of the driver.
The rose itself was a really good size, very healthy with loads of new growth on it.
Would definitely order again.
24. august 2026
Besvarelse fra World of Roses
Hello,
Thank you for your wonderful review! We are so pleased to hear that your rose arrived earlier than expected and that you were kept informed about the delivery. It's fantastic to know you found the rose to be a good size, healthy, and with plenty of new growth. We truly appreciate your kind words and look forward to your next order.
Kind regards,
World of Roses Customer Service
Well packaged delivery
Well packaged delivery. Ordering was easy. Bought this rose bust in remembrance or my beautiful little dog who we lost. The roses that have come from the bush is amazing in such a small space of time. I’ll use world of roses again.
4. juni 2026
Besvarelse fra World of Roses
Hello,
We are so touched to hear that our rose bush is bringing you comfort and beautiful blooms in remembrance of your beloved dog. It's wonderful to know that your ordering experience was easy and that you'll consider us again.
Kind regards,
World of Roses Customer Service
Utterly dreadful delivery
Utterly dreadful delivery. Ordered a present for my mum. Still hasnt been delivered over a week after placing the otder.
Clearly an automated AI respose to customer service unless ‘Tom’ works 24/7.
Will not be using again or recommending to anyone else. Good money down the drain. Dreadful.
8. september 2026
Uopfordret anmeldelse
Besvarelse fra World of Roses
Hello,
We are truly sorry to hear about the dreadful delivery experience you've had, especially since this was a gift for your mum. We understand your frustration and disappointment with the delay and the customer service interaction.
Please note your order was placed with standard delivery [3-5 working days]. The order was placed late afternoon on the 1st of September and was despatched on the 2nd of September. It should have arrived by the 4th of September but it appears there is a delay in transit. We can see you emailed last night at 11:33pm and your email is assigned to a human agent who will get back to you shortly.
Kind regards,
World of Roses Customer Service
Besvarelse fra World of Roses
Hello,
We're so happy to hear that your beautiful rose arrived on the day you requested and that you are very happy! Thank you for your wonderful feedback.
Kind regards,
World of Roses Customer Service
Company delivering were 4 days late and…
Company delivering were 4 days late and threw the rose over the gate so the rose was not happy. Should have been delivered 29.08.26 and came eventually 02.09.26
Sharon Orpen
28. august 2026
Besvarelse fra World of Roses
Hello,
We are truly sorry to hear about the significant delay in your delivery and the condition of the rose upon arrival. We are investigating this with our delivery partner to prevent future occurrences.
Kind regards,
World of Roses Customer Service
Received promptly and in good condition
28. august 2026
Besvarelse fra World of Roses
Hello,
We're glad to hear your order arrived promptly and in good condition. We appreciate your feedback.
Kind regards,
World of Roses Customer Service
Delivery service not up to required standard
Order was quickly delivered but the package was damaged and one of the rose was laying on the ground on its side. We were not at home as we received an email less than an hour before the package was delivered
28. august 2026
Besvarelse fra World of Roses
Hello,
We appreciate you letting us know about the damaged packaging and the rose. We understand how frustrating it is to receive a delivery in that condition, especially when you weren't home. We are reviewing our delivery process to prevent this from happening again.
Kind regards,
World of Roses Customer Service
Order Processing and Quality of Plants
Order processing was efficient. Rose plants were smaller in size than I expected though they were in healthy condition. They started to bloom two weeks after I planted in large pots as I am still concerned that due to their sizes, they are not ready to be planted in ground. Hope they’ll continue to thrive for the rest of the season and many years to come
16. juli 2026
Besvarelse fra World of Roses
Hello,
We appreciate your feedback regarding the rose plants. We're pleased to hear that the order processing was efficient and that the plants arrived in healthy condition, already blooming. We understand your concern about their initial size and hope they will continue to flourish beautifully in their pots before they are ready for the ground. We are confident they will thrive for many seasons to come.
Kind regards,
World of Roses Customer Service
Exceptional quality and service
Easy site to use, beautiful products, exceptional service and delivery
27. august 2026
Besvarelse fra World of Roses
Hello,
We're so pleased you found our site easy to use, that you enjoyed our beautiful products, and that you received exceptional service and delivery! Thank you for your feedback.
Kind regards,
World of Roses Customer Service
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