3 years ago my son had an accident and they've not dealt with the claim that a woman not involved in accident is fraudulently trying to.claim and woop did nothing to resolve this issue they've given m... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
It was easy to apply online for comparison. It was also helpful to have a reference number just to retrieve the quote so didn't have to input information again. This made the actual purchase very qu... Se mere
Virksomheden har svaret
My son passed his test May 2019, he had just turned 18. Really reasonably priced insurance with Woop, therefore took out the policy and paid in full. Renewal 2020, priced halved and again paid in full... Se mere
Virksomheden har svaret
Very good customer service, quick and hassle free. No long waits on the line like most businesses have, I literally rang and they answered almost instantly and the whole process of me insuring my car... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om Woop.
Skrevet af virksomheden
Car Insurance made for young drivers, specialist cover utilising black box technology to offer cheaper premiums.
Black Box Insurance which treats you as you.
• Specialist black box Insurance for 17-24 year-olds.
• Fair premiums, with renewals based on your driving.
• Report a claim within 24 hours and your excess is reduced by 50%.
• Comprehensive cover as standard.
• No night-time curfews.
• 24/7 UK claims registration.
GET A SPECIALIST QUOTE
Kontaktoplysninger
Storbritannien
- 03339992809
- customerservices@woopworld.net
- woopcover.com
2,8
Middel
614 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Very easy to apply the only reason why…
Very easy to apply the only reason why I gave a 4 is because I could not access theportal to look at documents, however I asked for them to be sent in post which arrived 2 days later
9. januar 2020
Uopfordret anmeldelse
Besvarelse fra Woop.
Hi Max,
Sorry to hear you had an issue getting access to the document portal, but glad to hear that you received your documents promptly.
Thank you for taking the time to leave us a review, we really appreciate it!
Matt
Great service very happy 😆
9. januar 2020
Uopfordret anmeldelse
Besvarelse fra Woop.
Good morning Lee,
Thanks for leaving us a review, we're pleased to hear you're happy with the service you received!
Matt
Amazing quotes very cheap with…
Amazing quotes very cheap with resonable conditions
8. januar 2020
Uopfordret anmeldelse
Besvarelse fra Woop.
Good morning Joel,
We're really pleased to get feedback like this!
Thanks for taking the time to leave us your thoughts.
Matt
Reasonable price
8. januar 2020
Uopfordret anmeldelse
Besvarelse fra Woop.
Good morning Ghulam,
Great to hear that we could offer you a price you were happy with.
Thanks for the review!
Matt
Besvarelse fra Woop.
Hi Calin,
Really pleased that you're happy with the policy!
Thanks for taking the time to leave us a review.
Matt
I have been impressed with the customer…
I have been impressed with the customer service I have received from the team
7. januar 2020
Uopfordret anmeldelse
Besvarelse fra Woop.
Good morning Caitlyn,
We're really pleased to hear that you've been impressed by the service you've received, we always appreciate feedback and especially such positive feedback at that!
We hope you enjoy your time with Woop!
Matt
Good
Good service did the job well. Was helpful and installed well
6. januar 2020
Uopfordret anmeldelse
Besvarelse fra Woop.
Good morning Joshua,
Thanks for leaving us a review, great to hear that you found the service helpful and that your Woop Buddy was fitted well!
Matt
Pretty cheap but they’ve never answered…
Pretty cheap but they’ve never answered the phone. One time waited 20 minutes just to get cut off
6. januar 2020
Uopfordret anmeldelse
Besvarelse fra Woop.
Hi Martha,
Sorry to hear that you've been experiencing long wait times, we'll ask our customer services team to get in touch with you.
Thank you for leaving us a review!
Matt
Was good and got back to me fast
Was good and got back to me fast, easy to set blackbox dates, only bad thing was they kept messaging me asking to book my blackbox fitting when I had already completed.
6. januar 2020
Uopfordret anmeldelse
Besvarelse fra Woop.
Good morning Thomas,
Glad to hear that you found the service prompt. We'll pass your comments on the installation reminders onto the relevant team.
Thanks for leaving us a review.
Matt
Very helpful would use again if they… yes if they could match my new quote
Very helpful would use again if they gave me a cheaper quote
6. januar 2020
Uopfordret anmeldelse
Besvarelse fra Woop.
Hi Matthew,
We're glad to hear that you found the service helpful!
Thanks for taking the time to leave us a review.
Matt
Besvarelse fra Woop.
Hi Stephanie,
We're pleased to hear you're happy with the service!
Thanks for leaving us a review.
Matt
Too much hassle
Customer service is awful can’t get through to anyone to arrange my black box being fitted and keep receiving texts about it not being fitted
4. januar 2020
Uopfordret anmeldelse
Besvarelse fra Woop.
Hi Izabella,
Sorry to hear that you've had issues contacting our Customer Service team around the installation of your Woop Buddy, we'll pass this over to our team and ask them to get in contact with you.
Thanks for taking the time to leave us your feedback.
Matt
cheapest i could find
3. januar 2020
Uopfordret anmeldelse
Besvarelse fra Woop.
Good morning John,
Great to hear that you were happy wit the price!
Thanks for leaving us a review.
Matt
Customers number are so irresponsible
Customers number are so irresponsible, they don't reply,
👎
2. januar 2020
Uopfordret anmeldelse
Besvarelse fra Woop.
Good morning Tanzeel,
Sorry to hear that you've had issues contacting our Customer Service team.
We'll pass your details over to them to get in touch.
Matt
Good and cheap insurance for young…
Good and cheap insurance for young drivers
2. januar 2020
Uopfordret anmeldelse
Besvarelse fra Woop.
Good morning Marley,
Thanks for leaving us a review. We're pleased to hear that you're happy with the price and the cover!
Matt
Great service Great Price
2. januar 2020
Uopfordret anmeldelse
Besvarelse fra Woop.
Good morning Mia,
We're pleased to hear that you're happy with the service and the price!
Matt
Besvarelse fra Woop.
Hi Jake,
Thank you! We appreciate you leaving us a review.
Matt
Very good service especially over…
Very good service especially over Christmas week
2. januar 2020
Uopfordret anmeldelse
Besvarelse fra Woop.
Good morning John,
Great to hear that you're happy with the service received!
Apologies for the delay in getting back to your review, thank you for taking the time to provide us with your feedback.
Matt
Fantastic first time insurance cover
Fantastic first time insurance cover, very efficient and black box fitted with no fuss. many thanks
2. januar 2020
Uopfordret anmeldelse
Besvarelse fra Woop.
Hi Ethan,
Sorry for the delay in getting back to you.
Really great to hear you're pleased with the cover!
Thanks for taking the time to leave us a review.
Matt
Terrible
Terrible !
Been with them about 9 months now paid my money up front about £1500 . Had 10,000 miles of mileage and have went over them due to my job. Been trying to get ahold of them via phone calls and emails. No one has got back to me and the phone calls have been ridiculous- been stuck on hold for hours plus. And still no one has got back to me. Also had no contact on of how well I have been driving no emails , phone calls , texts which is worrying also.
Got a letter in a few months ago to tell me that they have gone bust. Heard nothing about that and I don’t even know if I have insurance which is worrying as I may not have my 1 year no claims.
I would not suggest going with this company
30. december 2019
Uopfordret anmeldelse
Besvarelse fra Woop.
Good morning Bridget,
Sorry to hear that you’ve been experiencing issues getting through to us, we’ll send you a message to request some contact information from you and pass this to our customer services team.
We can assure you that you are covered by Woop – the only letters which have been sent out to our customers regarding the status of Woop was following a recent regulatory change, which has no impact on the validity of policies.
Matt
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.