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This is NOT OUR REVIEWS CHANNEL*. It is created by someone else. Judgeme is our official reviews app. Please review us here: https://judge.me/reviews/stores/wolk-antwerp.com *Trustpilot's wants that one upset customer to create a company review page and then forces companies to get on a paid plan to "clean" the page. Yes, apparently, you can ask to remove bad reviews when you are on a paid plan. We refuse.
Antwerp, Belgien
Aangenaam verrast! Ben al decennialang fan van merino kleding en was naast de traditionele sportieve merken ook ook zoek naar stijlvolle slijtvastere varianten voor dagelijks gebruik. In de korte tijd dat ik Wolk T-shorts en sokken draag ben ik al redelijk overtuigd het juiste materiaal gevonden te hebben. De super snelle levering en het Made in Europe label maken het helemaal af…
I have been buying Wolk clothing for multiple years now, since their early beginnings. I own >10 T-shirts, >10 shirts, 2 sweaters, a polo... I wear Wolk products most of the time. For work it is nice because the shirts do not wrinkle when travelling in car or plane. When I ride my bike to work, not so far, I do not need to worry for smells. For vacation the T-shirts are comfortable and stylish, yet they do not smell, so I can pack less. The sweaters are warm.
The Wolk clothes have been proven to be durable, they are still good after multiple years. I always wash on a gentle, cold wool program, no fabric softener.
The Wolk Antwerp Shirts have a truly nice style and are comfortable to wear.
BUT, they don't stand washing. Three shirts of mine, one linen-merino mix and two pure merino flannels, were one size smaller after the first wash. For the high price this is unaccaptable.
I complained, but the support just gave me hints how I shall operate my washing machine. No help or warranty.
Will not buy any more.
Besvarelse fra Wolk
Hi Veit,
Thank you for your feedback—we’re truly sorry to hear that your experience didn’t meet expectations.
We always aim to deliver not just style and comfort, but also lasting quality. All our fabrics, including the linen-merino and merino flannels, are rigorously tested, and a small amount of shrinkage (typically within 1–3%) is considered normal. That happens with all dress shirts, and it is noted on our website.
That said, it’s very rare for a shirt to shrink an entire size. In fact, we’ve only encountered this claim once before, and when that shirt was returned and measured, it still matched our sizing specs. Since we haven’t had the chance to measure your shirts ourselves, we can’t draw definitive conclusions, but we do stand by the quality of our fabrics when washed according to care instructions.
Whenever there’s a genuine production issue, we don’t hesitate to make it right. That’s a matter of principle for us, and we believe it's how trust is built over time. At the same time, if we’re confident that a problem isn’t linked to the production process, we try to be honest about that too.
We’re sorry this situation didn’t lead to a more satisfying outcome for you, and we genuinely appreciate your taking the time to share your thoughts.
Warm regards,
The Wolk Team
Great products & awesome customer service. I already bought several oscar merino t-shirts because they fit perfectly, they dont smell and they just look great! The quality is absolutely worth the price. I once had one issue with a shirt, and Joris form wolkantwerp immediately helped me out. Im looking forward for the next merino products.
Ordered two t-shirts earlier this year, I just wash them in the sink with small bit of detergent and hang them, awesome clothing, keeps shape, never stinks, warm and cool, so just after ordering another two. Expensive but worth the money.
I ordered 3 x t-shirts from Wolk last week. I have had some issues with DPD delivering to the UK with regards import taxes, Joris personally sorted this out in his own time and I have too say the level of customer service is outstanding.
The t-shirts are also of excellent quality, I will be back to order a sweater soon. I will recommend this company to anyone 👍
I first bought 4 T-shirts more than a year ago. The delivery was quick and even though there were some issues with the forwarder, the service and support is perfect. Quality wise I never had a comparable shirt in hands. I wear them almost every day since a year and they have been washed uncountable times. They are still completely in shape, the fit is perfect and the difference vs. some new ones I received today is neglectable. I also wear the same shirts for sports and the functionality is awesome.
I honestly don't see a reason to buy any other shirt any more.
Thanks to Ellen and Joris!
Cheers Michael
I ordered 3 Merino Shirts from the website. I used the on site size guide and got the exact fit I needed. After placing my order I was contacted by the site via email, they wanted to make sure that I'd gotten the sizes right. Very good service. Furthermore the package arrived swiftly and was beautifully arranged with a handwritten card, wishing me awesome times in my new shirts.
The shirts themselves are a pleasure to wear and keep. No wrinkles, no sweatstains and great temperature regulation. I whole heartedly recommend these merino wool shirts and this webshop.
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