Absolutely appalling experience with Best Bond Cleaners. They rescheduled TWICE, causing massive delays, and when they finally showed up, the cleaner did a HORRIBLE job. I had to create a huge list... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I booked the bond cleaning service on same day they turned on time did amazing job really appreciate.
Virksomheden har svaret
Absolutely awful experience from start to finish. Misquoted at first (team member claimed system error when I mentioned the $200 difference online) Rescheduled three times. Asked for k... Se mere
Virksomheden har svaret
I would give negative rating if I could. They did an absolutely horrible job which I have photos of. Kept asking for more money for unnecessary stuff and I actually cannot explain how appalled we were... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Whenever you require premium cleaning services for your residential property then wish clean will always be there for your help, to find superior cleaning services at a moderate price.
Kontaktoplysninger
Australien
- wishclean.com.au
Do not use this cleaning company
Do not use this cleaning company. It is an absolute scam! Me and my partner asked for a bond cleaning. they gave as a quote which we paid in advance and set up a date and time when cleaners will arrive.
Not only they didn't show on time and we were wasting out time, when they did arrive 3 hours after the initial time they asked for 3 time more than the quote they gave us! Which we refused as it was absolutely overpriced. Now we tried calling them and they refuse to refund us money for the service they didn't provide!
10. november 2022
Uopfordret anmeldelse
Besvarelse fra Wish Clean
Dear Veleriia,
Thank you for your valuable feedback.
We are sorry that you were disappointed with the service. Please share your job details at shree@wishclean.com.au.
DO NOT USE THIS COMPANY
DO NOT USE THIS COMPANY.
We booked 2 cleans with them, the first one they failed to show up and after 3 hours after the start time they then tried to reschedule the day of the clean (which we couldn’t do) apparently I will get a refund which is processed within 24-48 hours, 5 days & we are still waiting.
The second clean they showed up & cleaned the whole house in about 2 hours, as expected the property managers inspection reported noted multiple things that needed re-cleaning. According to the wish website a re-clean will be provided at no cost if you are unsatisfied. At this stage I have been unable to secure a definite answer on if a re-clean will be provided and when this will occur. The cleaner also broke a light fitting and left strange orange marks on the laundry bench, but the only response I have received from the company is ‘the contractor confirmed no damage to the property’. Total scam company, they may be cheaper than others but you definitely don’t get a good service.
27. oktober 2022
Uopfordret anmeldelse
Besvarelse fra Wish Clean
Dear Jessica,
Thank you for taking the time to share your experience with us. We are sorry that you had a long wait, and we appreciate your patience.
We request you share your job details at shree@wishclean.com.au. We assure you of the best resolution.
Choose a different bond cleaning company
Bond cleaners are always tricky to know which company to go with...wouldn't go with this one. Came back after the end of lease clean to find dirty water marks all over the timber flooring, the oven barely clean and they hadn't cleaned the walls, dusted the skirting boards or wiped down the windowsills. All of these items are jobs that they claimed would be done. Didn't pass the exit inspection, claimed they would do a reclean but couldn't get it booked in time. When I contacted them for the fifth or sixth time TWO WEEKS later for a refund (because the real estate had to take money from our bond to rectify the cleaning situation) all the company could do was tell me they would reclean it. Which was not possible because the new tenants had already moved in and our bond money had already been taken. We paid $400 for a service, they failed to provide and we ended up losing even more money because of it. Unhelpful and dishonest.
13. oktober 2022
Besvarelse fra Wish Clean
Dear Jasmine,
Thank you for taking the time to give us your feedback. We are so sorry that you had a negative experience with our service department. We would like to get more details about your job. Please reach out to us at shree@wishclean.com.au.
I’ve never seen any company do such a…
I’ve never seen any company do such a bad job and show such little disregard for the outcome. They charge hundreds extra and end up doing half the job. Calls end up going to a boiler room, where their number one concern is to make you go away. Pleases , please do not use these people
10. oktober 2022
Besvarelse fra Wish Clean
Dear OreoGarden,
We are sorry to hear that you had an unpleasant experience with us. This definitely doesn't sound like the service we try to provide to our customers. We would like to get more details about your job. Please reach out to us at shree@wishclean.com.au.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.