After carefully checking all options and considering the discount for new customers, I chose the right bord and surrounding and had it delivered in time for my sons birthday, who loves the dart bord.... Se mere
Virksomheden har svaret
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Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Ordered a set of Galactics darts and spare flights on Monday and they were delivered Tuesday (free shipping). Securely packaged. Would definitely order from Winmau again
Virksomheden har svaret
Product was back ordered which is acceptable but then took two months to get back in stock. Customer service was condescending in communication about the timeline of restock and delivery. At time of t... Se mere
Virksomheden har svaret
I ordered the Winmau Pro Zone Precision Blade 6 Soft Feel Dart Mat & Integrated Oche. And the package was shipped almost immediately. Very satisfied! This was my first time buying directly from Winmau... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om Winmau
Skrevet af virksomheden
For over 70 years, Winmau has been obsessed with excellence in darts through unrivalled innovation.
We are the World's largest manufacturer of Premium bristle dartboards and military grade tungsten darts. Hand-crafted quality, distinctive design, superb performance, and all from our very own purpose-built factory.
We are the World's largest manufacturer of Premium bristle dartboards and military grade tungsten darts. Hand-crafted quality, distinctive design, superb performance, and all from our very own purpose-built factory.
Kontaktoplysninger
Winmau, South Road, Bridgend Industrial Estate,, CF31 3PT, Bridgend , Storbritannien
- +44(0) 1656 652 121
- customerservice@winmau.com
- winmau.com
3,9
God
286 anmeldelser
Bed kunder om at skrive en anmeldelse
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Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Products as advertised
Products as advertised. Delivery was great also with updates on order provided. Would certainly order from again.
22. april 2026
Besvarelse fra Winmau
We're happy to hear that the products met your expectations! We're also glad you found our delivery and updates satisfactory. Thank you for your positive feedback; we appreciate it.
Besvarelse fra Winmau
We have sent you a message directly to help resolve this matter as quickly as possible.
Besvarelse fra Winmau
Thanks for the review! Great to hear your order arrived so quickly.
Came on time as promised and updated…
Came on time as promised and updated through the delivery process, can’t be faulted
13. april 2026
Besvarelse fra Winmau
We're happy to hear that our service met your expectations with timely delivery and updates. We appreciate your positive feedback and are grateful for your time.
abwicklung problemlos
abwicklung problemlos. darts waren nach drei tage da! alles top. und preis war sehr gut!
20. april 2026
Besvarelse fra Winmau
Vielen Dank für Ihr Feedback! Wir freuen uns sehr, dass die Transaktion reibungslos verlief, Ihre Darts schnell angekommen sind und Sie sie als preiswert empfunden haben.
Made a mistake with my address was…
Made a mistake with my address was resolved very quickly and friendly customer service would recommend to anyone and everyone. 👍🏼
14. april 2026
Besvarelse fra Winmau
We're happy to hear that our team resolved the address issue quickly and provided friendly service! We appreciate your recommendation and positive feedback.
Delivery Service
The product is solid but the communication from Winmau is terrible. I made the initial order on the 19th Feb and the product didn’t arrive 23rd April. In that time I didnt receive any communication from them to advise that the product was out of stock or when I would receive it. Overall happy with the product but not happy with customer service.
21. april 2026
Besvarelse fra Winmau
We have sent you a message directly to help resolve this matter as quickly as possible.
Well-made dartboard quick delivery very…
Well-made dartboard quick delivery very good price with discount would buy more again of the seller
20. april 2026
Besvarelse fra Winmau
We're happy to hear that you are pleased with the dartboard and our quick delivery. We appreciate your positive feedback and are grateful for your intention to purchase from us again.
Honestly the darts are way over priced
Honestly the darts are way over priced! The flights constantly fall off and the shafts are poorly designed.
Rather than deal with all the hoops I must jump through to get my eightyeight dollars back, its easier to eat it. I'll buy some good shaft-flight combination parts and replace this junk I have now. I was hoping to have some good quality darts for company BUT....
13. april 2026
Besvarelse fra Winmau
We have sent you a message directly to help resolve this matter as quickly as possible.
Besvarelse fra Winmau
We're happy the payment method and delivery met your expectations, resulting in a perfect purchase. Thank you for your positive feedback!
Besvarelse fra Winmau
We're glad you enjoyed your experience with us and appreciate your positive feedback regarding our service and products.
Amazing from ordering how quickly…
Amazing from ordering how quickly delivery was. Then the darts were great and good price
20. april 2026
Besvarelse fra Winmau
We're happy to hear that you had a great experience! It's wonderful that you received your darts quickly and found them to be of great quality and value.
We have not received our dart…
We have not received our dart board..email said it was in Texas on its way here 2 weeks ago..I ordered it the first part of March..I need a update Karen connelly
10. april 2026
Besvarelse fra Winmau
We have sent you a message directly to help resolve this matter as quickly as possible.
Besvarelse fra Winmau
We're happy to hear that everything was ok! Thank you very much for your positive feedback; we appreciate it.
Great service, excellent quality
13. april 2026
Besvarelse fra Winmau
We're happy to hear that you had a great experience with our excellent quality service. Thank you for your positive feedback!
Royal mail sent my parcel back because…
Royal mail sent my parcel back because it didn't include the flat number. The team at winmau rectified it immediately and sent it back out within 24 hours great service
11. april 2026
Besvarelse fra Winmau
We appreciate you taking the time to leave us a review! We're happy to hear that our team was able to quickly resolve the delivery issue and get your parcel back on its way to you.
Great quality, prompt delivery
Great quality darts cabinet, delivered promptly thank you
10. april 2026
Besvarelse fra Winmau
We're happy to hear that you received a great quality darts cabinet and prompt delivery. Thank you for your positive feedback; it means a lot to us.
It was delivered incredibly quickly
It was delivered incredibly quickly, and they used a great courier who kept us in the loop. It arrived exactly when they said it would. The product was easy to set up, and great quality.
17. april 2026
Besvarelse fra Winmau
We're happy to hear that you had a great experience! It's wonderful that the delivery was quick and the setup was easy. We appreciate your positive feedback on the product quality and the courier service.
Delivery and Communication
I have no problem with the actual equipment I purchased - although the assembly instructions for the dartboard and light were not the best. The time taken receiving my goods was poor (over 2.5 months) and your lack of response to all my chasing emails very unprofessional.
20. april 2026
Besvarelse fra Winmau
We have sent you a message directly to help resolve this matter as quickly as possible.
Besvarelse fra Winmau
We're happy to hear that you are enjoying our darts! We appreciate your feedback regarding our fast delivery.
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