After carefully checking all options and considering the discount for new customers, I chose the right bord and surrounding and had it delivered in time for my sons birthday, who loves the dart bord.... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Ordered a set of Galactics darts and spare flights on Monday and they were delivered Tuesday (free shipping). Securely packaged. Would definitely order from Winmau again
Virksomheden har svaret
Product was back ordered which is acceptable but then took two months to get back in stock. Customer service was condescending in communication about the timeline of restock and delivery. At time of t... Se mere
Virksomheden har svaret
I ordered the Winmau Pro Zone Precision Blade 6 Soft Feel Dart Mat & Integrated Oche. And the package was shipped almost immediately. Very satisfied! This was my first time buying directly from Winmau... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om Winmau
Skrevet af virksomheden
For over 70 years, Winmau has been obsessed with excellence in darts through unrivalled innovation.
We are the World's largest manufacturer of Premium bristle dartboards and military grade tungsten darts. Hand-crafted quality, distinctive design, superb performance, and all from our very own purpose-built factory.
We are the World's largest manufacturer of Premium bristle dartboards and military grade tungsten darts. Hand-crafted quality, distinctive design, superb performance, and all from our very own purpose-built factory.
Kontaktoplysninger
Winmau, South Road, Bridgend Industrial Estate,, CF31 3PT, Bridgend , Storbritannien
- +44(0) 1656 652 121
- customerservice@winmau.com
- winmau.com
3,9
God
286 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Take a while to ship but is fast
Order took a while to ship but got delivered fast once it shipped and was a really good quality product my husband loves it
8. april 2026
Besvarelse fra Winmau
We appreciate your feedback and are glad the product's quality met your expectations. We're happy to hear your husband loves it! We'll look into the shipping time.
Excellent quality well worth the money…
Excellent quality well worth the money and prompt service 👍
8. april 2026
Besvarelse fra Winmau
We're happy to hear that you found excellent quality and prompt service. Thank you for your positive feedback; we appreciate it very much!
Besvarelse fra Winmau
We're happy to hear that ordering was easy, delivery was quick, and you found a great price. Thank you for your positive feedback!
Long shipment duration to Germany
It took a few days till shipment, thats fine, but now another five days later the darts are still in the UK. I do not know if such an duration is expectable but it feels like an eternity.
9. april 2026
Besvarelse fra Winmau
We have sent you a message directly to help resolve this matter as quickly as possible.
Perfect!
Shipping to germany was no problem and the package arrived in perfect condition. All in all great experience.
7. april 2026
Besvarelse fra Winmau
We're happy to hear that your package arrived in Germany without any issues and in perfect condition! Thank you for sharing your great experience with us.
Besvarelse fra Winmau
We hebben u direct een bericht gestuurd om deze kwestie zo snel mogelijk op te lossen.
Sneller versturen het is te laat voor…
Sneller versturen het is te laat voor mijn zoons zijn verjaardag
Ik heb geen bericht ontvangen om dit op te lossen ?
8. april 2026
Besvarelse fra Winmau
We hebben u direct een bericht gestuurd om deze kwestie zo snel mogelijk op te lossen.
Easy ordering & fast delivered.
8. april 2026
Besvarelse fra Winmau
We're happy to hear that you had a positive experience with our fast delivery and easy ordering process. Thank you!
Before making the purchase
Before making the purchase, I sent an email requesting clarification, but I have not received a response to date.
After making the purchase, I resubmitted my request for an invoice with the company’s information, which was not available prior to the purchase. I still have not received a response, and the order is currently held up by the Portuguese tax and customs authorities because the invoice issued with the purchase does not include the company’s tax ID number.
I am forwarding the necessary information for the invoice and await your contact:
will provide our billing and shipping information in case it is necessary to complete our registration through this method:
ART CES UNIPESSOAL LDA
ESTRADA DA CIRCUNVALACAO 12252, 103
4460-282 - PORTO
PORTUGAL
VAT PT 513270396
Phone number +351 915 633 013
If you need any additional information, I am at your disposal.
9. april 2026
Besvarelse fra Winmau
We have sent you a message directly to help resolve this matter as quickly as possible.
This product was on Pre-order.
This product was on Pre-order.
I ordered on 16th Jan 26 and it took 3 months to arrive.
9. april 2026
Besvarelse fra Winmau
We have sent you a message directly to help resolve this matter as quickly as possible.
Im still waiting for my parts (nearly 2…
Im still waiting for my parts (nearly 2 weeks now).
2. april 2026
Besvarelse fra Winmau
We have sent you a message directly to help resolve this matter as quickly as possible.
Fusion Flight
The shopping and ordering process were both very organized and streamlined.... I knew exactly what I needed and found them(A set of medium length Fusion Flights in orange) 🧡 very easily.... added to cart and proceeded to check out...which I easily navigated, payed and then my new flights arrived 1 day early and have definitely already found their mark! 🎯
Thanks Winmau!
8. april 2026
Besvarelse fra Winmau
We're happy to hear that the shopping and ordering process was organized and streamlined for you. It's great you found the orange Fusion Flights easily and they arrived early! We appreciate your positive feedback.
Great mini dartboard
I bought a mini dartboard in the sale to hold my husband's darts. It's a nice quality, it looks nice next to the dartboard. He's really pleased with it. It arrived quickly and was sent via Royal Mail tracked delivery.
8. april 2026
Besvarelse fra Winmau
We're happy to hear that the mini dartboard is a nice addition and that your husband is pleased with it. We appreciate you mentioning the fast delivery with tracking. Thanks for your positive feedback!
Surround had miss pring and dart board…
Surround had miss pring and dart board had damaged on the drill hole in the middle
8. april 2026
Besvarelse fra Winmau
We have sent you a message directly to help resolve this matter as quickly as possible.
Product was delivered promptly
Product was delivered promptly. Package had been opened and box torn but, darts were fine.
8. april 2026
Besvarelse fra Winmau
We appreciate your feedback and are glad the darts were unharmed. We regret the damaged packaging and will review our delivery process to prevent this in the future.
Quality products at a good price
Quality products at a good price. My son who wanted the stuff was more than happy. Only issue was that it took a week to dispatch the stuff.
7. april 2026
Besvarelse fra Winmau
We apologise for the delay in shipping your items, as our offices were closed over the Easter period. We’re very pleased to hear that your son is happy with the products he received.
Easy to order and quick to receive.
7. april 2026
Besvarelse fra Winmau
We are so happy to hear that your order was easy and quick. Thank you for your feedback; we appreciate it!
Verry good Job
8. april 2026
Besvarelse fra Winmau
Thank you very much for the good feedback, we really appreciate it.
Schnelle Lieferung
Schnelle Lieferung, hervorragende Qualität und trotz, dass es aus GB kommt, mussten wir keine weiteren liefergebühren zahlen
8. april 2026
Besvarelse fra Winmau
Vielen Dank für Ihre tolle Bewertung! Wir freuen uns sehr, dass Sie mit der schnellen Lieferung und der ausgezeichneten Qualität zufrieden waren und dass alles ohne zusätzliche Lieferkosten angekommen ist. Vielen Dank für Ihr Feedback.
Besvarelse fra Winmau
Thank you very much for the good feedback, we really appreciate it.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
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Læs om anmeldelsesprocessen på Trustpilot.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.