This company is a scam, and you should stay far away from it. They charge a premium fee for products that, when you get them, feel like a dollar store item. Do not believe the marketing - you will be... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
A rock solid pencil. After months of steady use, I have found my Wingback to be the perfect tool to sketch my cartoons prior to the final "ink in". Great heft in my hand.
I bought the Winston Cardholder after trying many slimline (metal) alternatives. I keep my cards, folded money, and a single front door key in it, everything I need in the most compact way possibl... Se mere
I gave this company more than a year to sort out its internal issues. The amount of back and forth accumulates over time and it's simply not worth the mental health and frustration from la... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
At Wingback we make everyday items the right way, using exceptional materials and an attention to detail you can see, smell and feel. Useful, enduring and iconic, all our products are designed and made in England. Built to last a lifetime
Kontaktoplysninger
Unit 2.02 - 2.03 Barge House Street, SE1 9PH, London, Storbritannien
- hello@wingback.co.uk
- wingback.co.uk
3,7
Middel
81 anmeldelser
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Make strong and reliable material
Make strong and reliable material, been using the keychain made of dynemma and each day it’s been holding up!
3. april 2024
Better and better with age
Great customer service and outstanding products that get better with age and being bashed about by life
26. januar 2024
Wonderfull machinning,very clean lines.
Wonderfull machinning,very clean lines.
perfect size.
Customers service also top notch.
really satisfied from all points.
Merci :)
25. april 2024
Uopfordret anmeldelse
Top-notch design
Top-notch design, materials, quality and excellent after-sales communication.
7. marts 2024
Great products that make lovely gifts.
We have bought a number of Wingback products both for ourselves and as gifts and have always been pleased with the quality of the products, the speed of service and the packaging. Recently gave mechanical pens and 'cache' key rings as 18th birthday presents and they loved them.
1. januar 2024
Uopfordret anmeldelse
Brilliant products
Brilliant products, brilliant communication and customer service. I couldn't recommend anymore!
2. februar 2024
V good product
4. marts 2024
Really unimpressed with the quality of…
Really unimpressed with the quality of product and customer service.
Ordered a mechanical pencil - this is somehow defective and won't 'load' the next pencil lead. I've emailed about this and other than a standard 'we'll get back to you autoreply', have heard no further.
Ordered a personalised wallet. The leather is so soft it marks and dents instantly. Not the quality I would have expected.
I will update this review once I receive a response but this seems the only way to try and provoke a response from customer services.
22. marts 2024
Uopfordret anmeldelse
Besvarelse fra Wingback
Hi Dan,
As a super small team we do give a window of 3 working days to reply to all communications.
I've checked through our correspondence and can confirm each message was replied to in the above time frame.
As discussed via email, the leather will develop marks and patina over time, this is the nature of a soft, high quality, vegetable tanned leather. I would suggest keeping it separate from keys to avoid scratches as much as possible.
We have a whole section on the website dedicated to leather wear and care that you may find helpful.
All the best.
Well designed pens
Beautifully made items and great customer service!
14. marts 2024
Uopfordret anmeldelse
Great quality
Great quality - I have a few Wingback items now, the quality is superb and I love supporting manufacturing in the UK.
Customer service has always been brilliant
1. marts 2024
Uopfordret anmeldelse
Good communication,quick response
Good communication,quick response, honest keepers of their word, integrity to deliver highest quality product in keeping with there design vision.
They are a trusted partner to do business with and I have many of there designed, crafted products, with no complaints, and with the highest satisfaction.
2. februar 2024
I did not get the information needed to…
I did not get the information needed to get my pen delivered
2. februar 2024
Besvarelse fra Wingback
Hi bruno,
Our EORI number is included on the shipping documentation for customs already so this should not have been an issue.
I will get in touch with you via email to organise the next steps.
Bought pencil for a gift
Bought pencil for a gift , delivered on time nicely packaged and recipient was delighted with his gift
2. februar 2024
Quality service and products
It was really easy to place my order and choose what I wanted.
It arrived fairly quickly and the package was good.
The Fountain Pen I ordered is perfect and is as advertised. 👌🏻
2. februar 2024
Titanium Fountain Pen
I funded the Pen project on Kickstarter. I appreciate Wingback's constant contact and information about the next stages of the project. Titanium Fountain Pens are exceptional: finely detailed, simple beautiful design. In addition, I have purchased other products from the company and am delighted with their beauty and usability. I recommend the company and its exceptional products.
2. februar 2024
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.